TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great! TurboTax is very user friendly, and helps you every step of the way to quick, convenient filing!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is amazing! You deserve a five star rating. So easy to file taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from Great Perfect awwwwwwwwwwwwwwww wwwwwwwwwwwwwwwww some. !
Date published: 2021-03-24
Rated 5 out of 5 by from GREAT ALWAYS INPROVING AND KPING UP ITH THE IRS. THANK YOU
Date published: 2021-03-24
Rated 1 out of 5 by from charge and then anopther charge and then another. The process was painless and very useful, but because I had student loan interest (something I can't control) I had to pay for the service. alright fine, whatever. $60. then I had to pay TurboTax so I could pay my state taxes. $50. That's $110 I don't have to pay at this time. so I decide to have it taken out of my return. I figure just take the $110 out and we'll call it a day. Nope! another $40 to do something that is more convenient for both parties involved. SO now I'm having to a grand total of $150 to file my taxes. This is ridiculous.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax comes through. I needed to file an amended return last year (2019) due to a typo on my part; one form and a check and it was done and corrected! Too bad you couldn't walk it through the IRS as well, because that took forever before they and Social Security got the amended information organized.
Date published: 2021-03-24
Rated 4 out of 5 by from TURBO TAX IS GOOD I'VE USED TURBO TAX FOR MANY A YEAR AND HAVE NEVER BEEN DISAPPOINTED
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax made the process manageable I got very quick calls back from the Turbo Tax experts when I requested help--virtually no waiting and accurate feedback about my questions.
Date published: 2021-03-24
Rated 5 out of 5 by from Great Experience We worked with Carol and she was fantastic! Concise, professional, and timely. Saved us thousands colored to doing it on our own!
Date published: 2021-03-24
Rated 5 out of 5 by from Great Experience first time user Great Experience first time user. They made it really easy. Definitely will use again next year!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 7192
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great! TurboTax is very user friendly, and helps you every step of the way to quick, convenient filing!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is amazing! You deserve a five star rating. So easy to file taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from Great Perfect awwwwwwwwwwwwwwww wwwwwwwwwwwwwwwww some. !
Date published: 2021-03-24
Rated 5 out of 5 by from GREAT ALWAYS INPROVING AND KPING UP ITH THE IRS. THANK YOU
Date published: 2021-03-24
Rated 1 out of 5 by from charge and then anopther charge and then another. The process was painless and very useful, but because I had student loan interest (something I can't control) I had to pay for the service. alright fine, whatever. $60. then I had to pay TurboTax so I could pay my state taxes. $50. That's $110 I don't have to pay at this time. so I decide to have it taken out of my return. I figure just take the $110 out and we'll call it a day. Nope! another $40 to do something that is more convenient for both parties involved. SO now I'm having to a grand total of $150 to file my taxes. This is ridiculous.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax comes through. I needed to file an amended return last year (2019) due to a typo on my part; one form and a check and it was done and corrected! Too bad you couldn't walk it through the IRS as well, because that took forever before they and Social Security got the amended information organized.
Date published: 2021-03-24
Rated 4 out of 5 by from TURBO TAX IS GOOD I'VE USED TURBO TAX FOR MANY A YEAR AND HAVE NEVER BEEN DISAPPOINTED
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax made the process manageable I got very quick calls back from the Turbo Tax experts when I requested help--virtually no waiting and accurate feedback about my questions.
Date published: 2021-03-24
Rated 5 out of 5 by from Great Experience We worked with Carol and she was fantastic! Concise, professional, and timely. Saved us thousands colored to doing it on our own!
Date published: 2021-03-24
Rated 5 out of 5 by from Great Experience first time user Great Experience first time user. They made it really easy. Definitely will use again next year!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 7192