TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very good experience Gerry, my tax preparer, was phenomenal! He was quick to respond and explained what I was missing with patience and clarity. He also lol'ed at my bad jokes!
Date published: 2022-04-10
Rated 5 out of 5 by from Efficient and Cost Effective TurboTax has been the most efficient and cost effective means of filing my taxes for many years. Every year, new features and procedures are introduced that make using it easier and, dare I say, fun.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Turbo tax is easy to navigate and it walks you through the process. Great service
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo tax live is not good this is the first time I have used the full service and the person that prepared my taxes didn't get my tax done correctly at the time. Even after the turbo tax team review, they didn't even catch the mistake either. this is very disappointing. I worked for the company in the west coast and i live in another state. they said that i didn't have to fill the state tax return for the state where i did not live but work which is incorrect because i did pay state taxes for both states in the past couple of years. The mistake has caused me to be double taxed by both states.
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax has become very expensive to use Become too expensive to use and will switch from next year to a different product that doesn't charge so much - it has become too commercial and want to charge us for every little thing possible
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is great The best tax preparation software I ever used. Easy to follow and does what it is supposed to.
Date published: 2022-04-10
Rated 1 out of 5 by from HATE TURBO TAX! USED TO LOVE IT Used to be the best EVER! BUT it has gotten very glitchy and slow over the last few years....Takes WAY too long to update!
Date published: 2022-04-10
Rated 5 out of 5 by from turbo tax is awesome your step by step instructions made filing easy and painless
Date published: 2022-04-10
Rated 5 out of 5 by from It gets you through Everytime I was close to giving up the program gave advice that got me through.
Date published: 2022-04-10
Rated 4 out of 5 by from whatever could do better on your payment method.What do you mean too short
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 7185
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good experience Gerry, my tax preparer, was phenomenal! He was quick to respond and explained what I was missing with patience and clarity. He also lol'ed at my bad jokes!
Date published: 2022-04-10
Rated 5 out of 5 by from Efficient and Cost Effective TurboTax has been the most efficient and cost effective means of filing my taxes for many years. Every year, new features and procedures are introduced that make using it easier and, dare I say, fun.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Turbo tax is easy to navigate and it walks you through the process. Great service
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo tax live is not good this is the first time I have used the full service and the person that prepared my taxes didn't get my tax done correctly at the time. Even after the turbo tax team review, they didn't even catch the mistake either. this is very disappointing. I worked for the company in the west coast and i live in another state. they said that i didn't have to fill the state tax return for the state where i did not live but work which is incorrect because i did pay state taxes for both states in the past couple of years. The mistake has caused me to be double taxed by both states.
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax has become very expensive to use Become too expensive to use and will switch from next year to a different product that doesn't charge so much - it has become too commercial and want to charge us for every little thing possible
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is great The best tax preparation software I ever used. Easy to follow and does what it is supposed to.
Date published: 2022-04-10
Rated 1 out of 5 by from HATE TURBO TAX! USED TO LOVE IT Used to be the best EVER! BUT it has gotten very glitchy and slow over the last few years....Takes WAY too long to update!
Date published: 2022-04-10
Rated 5 out of 5 by from turbo tax is awesome your step by step instructions made filing easy and painless
Date published: 2022-04-10
Rated 5 out of 5 by from It gets you through Everytime I was close to giving up the program gave advice that got me through.
Date published: 2022-04-10
Rated 4 out of 5 by from whatever could do better on your payment method.What do you mean too short
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 7185