TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great Free Service Use Turbo Tax pretty much every year. Great free service, but sometimes it is hard to edit or change information once you get going.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax gets the job done The Turbo tax specialist that I talked to was awesome and very professional.
Date published: 2021-02-23
Rated 5 out of 5 by from Awsome Great job: User friendly, very responsive to my needs, comprehensive, applied current tax regs
Date published: 2021-02-23
Rated 5 out of 5 by from Great help and easy Everything was user friendly. This was my first time doing my own taxes and it was super easy.
Date published: 2021-02-23
Rated 5 out of 5 by from Love turbo tax ! I use turbo tax every year to file my taxes, its easy and i highly recommend !
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo and the IRS is trash Turbo tax had many high fees and IRS still rejected my 2019 return! The fees are taken out of my return to which the IRS blames the pandemic for their lack of competence!
Date published: 2021-02-23
Rated 4 out of 5 by from Some changes this year, but still love it TurboTax allows for quick tax returns to be completed.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is the bomb! This is my 6th year using Turbo Tax! Very quick and easy process :)
Date published: 2021-02-23
Rated 4 out of 5 by from LongTimeCustomer Turbotax makes filing an easy process, but I think the filing fee is expensive and after I've been a customer for 9 years, there should be some kind of discount. I will probably look into an alternative option next year due to pricing.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo tax is lacking Most things transfer over, but some of the easy stuff that I know Turbo Tax has the info for is not there. I have to look back on last year's return for the information, so I know it's there. In the city taxes - what is your job title? Come on. And after looking close at the printed returns, I notice that the wrong account type is checked. Savings instead of checking - but only on the Federal. State is correct. Also found another box on city that wasn't checked that should have been. Glad I looked. Even if I had forgotten (which I know I didn't) Turbo tax should have alerted me that one box or the other needs to be checked (yes or no). Not sure if any of the other tax softwares are better, but this one is just ok.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 719
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great Free Service Use Turbo Tax pretty much every year. Great free service, but sometimes it is hard to edit or change information once you get going.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax gets the job done The Turbo tax specialist that I talked to was awesome and very professional.
Date published: 2021-02-23
Rated 5 out of 5 by from Awsome Great job: User friendly, very responsive to my needs, comprehensive, applied current tax regs
Date published: 2021-02-23
Rated 5 out of 5 by from Great help and easy Everything was user friendly. This was my first time doing my own taxes and it was super easy.
Date published: 2021-02-23
Rated 5 out of 5 by from Love turbo tax ! I use turbo tax every year to file my taxes, its easy and i highly recommend !
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo and the IRS is trash Turbo tax had many high fees and IRS still rejected my 2019 return! The fees are taken out of my return to which the IRS blames the pandemic for their lack of competence!
Date published: 2021-02-23
Rated 4 out of 5 by from Some changes this year, but still love it TurboTax allows for quick tax returns to be completed.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is the bomb! This is my 6th year using Turbo Tax! Very quick and easy process :)
Date published: 2021-02-23
Rated 4 out of 5 by from LongTimeCustomer Turbotax makes filing an easy process, but I think the filing fee is expensive and after I've been a customer for 9 years, there should be some kind of discount. I will probably look into an alternative option next year due to pricing.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo tax is lacking Most things transfer over, but some of the easy stuff that I know Turbo Tax has the info for is not there. I have to look back on last year's return for the information, so I know it's there. In the city taxes - what is your job title? Come on. And after looking close at the printed returns, I notice that the wrong account type is checked. Savings instead of checking - but only on the Federal. State is correct. Also found another box on city that wasn't checked that should have been. Glad I looked. Even if I had forgotten (which I know I didn't) Turbo tax should have alerted me that one box or the other needs to be checked (yes or no). Not sure if any of the other tax softwares are better, but this one is just ok.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 719