TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Cassandra15 from
Great Free Service
Use Turbo Tax pretty much every year. Great free service, but sometimes it is hard to edit or change information once you get going.
Date published: 2021-02-23
Rated 5 out of 5 by
Diver Dave from
Turbo tax gets the job done
The Turbo tax specialist that I talked to was awesome and very professional.
Date published: 2021-02-23
Rated 5 out of 5 by
deak 2 from
Awsome
Great job: User friendly, very responsive to my needs, comprehensive, applied current tax regs
Date published: 2021-02-23
Rated 5 out of 5 by
Daniel212121 from
Great help and easy
Everything was user friendly. This was my first time doing my own taxes and it was super easy.
Date published: 2021-02-23
Rated 5 out of 5 by
Val21 from
Love turbo tax !
I use turbo tax every year to file my taxes, its easy and i highly recommend !
Date published: 2021-02-23
Rated 1 out of 5 by
Lean22 from
Turbo and the IRS is trash
Turbo tax had many high fees and IRS still rejected my 2019 return! The fees are taken out of my return to which the IRS blames the pandemic for their lack of competence!
Date published: 2021-02-23
Rated 4 out of 5 by
Sunset10 from
Some changes this year, but still love it
TurboTax allows for quick tax returns to be completed.
Date published: 2021-02-23
Rated 5 out of 5 by
WILEY D from
TurboTax is the bomb!
This is my 6th year using Turbo Tax! Very quick and easy process :)
Date published: 2021-02-23
Rated 4 out of 5 by
AngieDix88 from
LongTimeCustomer
Turbotax makes filing an easy process, but I think the filing fee is expensive and after I've been a customer for 9 years, there should be some kind of discount. I will probably look into an alternative option next year due to pricing.
Date published: 2021-02-23
Rated 3 out of 5 by
Rick 2222 from
Turbo tax is lacking
Most things transfer over, but some of the easy stuff that I know Turbo Tax has the info for is not there. I have to look back on last year's return for the information, so I know it's there. In the city taxes - what is your job title? Come on. And after looking close at the printed returns, I notice that the wrong account type is checked. Savings instead of checking - but only on the Federal. State is correct. Also found another box on city that wasn't checked that should have been. Glad I looked. Even if I had forgotten (which I know I didn't) Turbo tax should have alerted me that one box or the other needs to be checked (yes or no). Not sure if any of the other tax softwares are better, but this one is just ok.
All TurboTax® Offerings Reviews - Page 719
Date published: 2021-02-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Cassandra15 from
Great Free Service
Use Turbo Tax pretty much every year. Great free service, but sometimes it is hard to edit or change information once you get going.
Date published: 2021-02-23
Rated 5 out of 5 by
Diver Dave from
Turbo tax gets the job done
The Turbo tax specialist that I talked to was awesome and very professional.
Date published: 2021-02-23
Rated 5 out of 5 by
deak 2 from
Awsome
Great job: User friendly, very responsive to my needs, comprehensive, applied current tax regs
Date published: 2021-02-23
Rated 5 out of 5 by
Daniel212121 from
Great help and easy
Everything was user friendly. This was my first time doing my own taxes and it was super easy.
Date published: 2021-02-23
Rated 5 out of 5 by
Val21 from
Love turbo tax !
I use turbo tax every year to file my taxes, its easy and i highly recommend !
Date published: 2021-02-23
Rated 1 out of 5 by
Lean22 from
Turbo and the IRS is trash
Turbo tax had many high fees and IRS still rejected my 2019 return! The fees are taken out of my return to which the IRS blames the pandemic for their lack of competence!
Date published: 2021-02-23
Rated 4 out of 5 by
Sunset10 from
Some changes this year, but still love it
TurboTax allows for quick tax returns to be completed.
Date published: 2021-02-23
Rated 5 out of 5 by
WILEY D from
TurboTax is the bomb!
This is my 6th year using Turbo Tax! Very quick and easy process :)
Date published: 2021-02-23
Rated 4 out of 5 by
AngieDix88 from
LongTimeCustomer
Turbotax makes filing an easy process, but I think the filing fee is expensive and after I've been a customer for 9 years, there should be some kind of discount. I will probably look into an alternative option next year due to pricing.
Date published: 2021-02-23
Rated 3 out of 5 by
Rick 2222 from
Turbo tax is lacking
Most things transfer over, but some of the easy stuff that I know Turbo Tax has the info for is not there. I have to look back on last year's return for the information, so I know it's there. In the city taxes - what is your job title? Come on. And after looking close at the printed returns, I notice that the wrong account type is checked. Savings instead of checking - but only on the Federal. State is correct. Also found another box on city that wasn't checked that should have been. Glad I looked. Even if I had forgotten (which I know I didn't) Turbo tax should have alerted me that one box or the other needs to be checked (yes or no). Not sure if any of the other tax softwares are better, but this one is just ok.
All TurboTax® Offerings Reviews - Page 719
Date published: 2021-02-23