TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Weston GV from
Turbo tax reivew
Overall good and easy. Nice that it can call up your W-2 right away. I had trouble last year since I didn't have my refund amount of 2019. That was confusing.
Date published: 2022-04-02
Rated 5 out of 5 by
Reyandrose from
Turbo Tax is fantastic
Turbo Tax has been great over the years. As our taxes are not complicated, it works well with us.
Date published: 2022-04-02
Rated 5 out of 5 by
Bric63 from
Simple and Easy
This was such an easy experience. The click formats and drop down menus made everything simple. Having used this format before, it was able to automatically fill in a lot of my tax information since not much had changed. And that was very convenient.
Date published: 2022-04-02
Rated 4 out of 5 by
jhanlon from
Very user friendly.
It was user friendly and walked me through the process.
Date published: 2022-04-02
Rated 4 out of 5 by
AudAGas from
Better Than I Expected (Former H&R user)
Fast, easy, and prompt responses. I wish my Tax Expert would talk things through with me, regarding what the forms were, who I'd get them from (my employer? ) etc but we got everything done and my results were better than when I tried doing myself on H&R Block.
Date published: 2022-04-02
Rated 4 out of 5 by
LJS79 from
Great Product. But!
Not sure why so much data referenced entire Roth IRA contributions this year and referred to 2008 home purchase. Business Expense section was confusing to understand initially how to enter data.
Date published: 2022-04-02
Rated 5 out of 5 by
DeNean1 from
very easy
VERY HELPFUL thank you so much. It did take me all day because I've never used this before,.
Date published: 2022-04-02
Rated 5 out of 5 by
Rekiss from
Turbotax rocks!
I love the simplicity of Turbo Tax. It is streamlined and easy. I appreciated the fact that it carries over info from previous years.
Date published: 2022-04-02
Rated 3 out of 5 by
Nate53829103857281930 from
State Tax systems are Pitiful
The federal system has reasonable guidance--especially if you just skip to the topic you need. However, they put no effort into the state tax returns and the guidance and help is minimal.
Date published: 2022-04-02
Rated 3 out of 5 by
Tenren from
Turbo Tax is very expensive for I used for.
To one year used once person TurboTax is complicated
All TurboTax® Offerings Reviews - Page 7173
Date published: 2022-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Weston GV from
Turbo tax reivew
Overall good and easy. Nice that it can call up your W-2 right away. I had trouble last year since I didn't have my refund amount of 2019. That was confusing.
Date published: 2022-04-02
Rated 5 out of 5 by
Reyandrose from
Turbo Tax is fantastic
Turbo Tax has been great over the years. As our taxes are not complicated, it works well with us.
Date published: 2022-04-02
Rated 5 out of 5 by
Bric63 from
Simple and Easy
This was such an easy experience. The click formats and drop down menus made everything simple. Having used this format before, it was able to automatically fill in a lot of my tax information since not much had changed. And that was very convenient.
Date published: 2022-04-02
Rated 4 out of 5 by
jhanlon from
Very user friendly.
It was user friendly and walked me through the process.
Date published: 2022-04-02
Rated 4 out of 5 by
AudAGas from
Better Than I Expected (Former H&R user)
Fast, easy, and prompt responses. I wish my Tax Expert would talk things through with me, regarding what the forms were, who I'd get them from (my employer? ) etc but we got everything done and my results were better than when I tried doing myself on H&R Block.
Date published: 2022-04-02
Rated 4 out of 5 by
LJS79 from
Great Product. But!
Not sure why so much data referenced entire Roth IRA contributions this year and referred to 2008 home purchase. Business Expense section was confusing to understand initially how to enter data.
Date published: 2022-04-02
Rated 5 out of 5 by
DeNean1 from
very easy
VERY HELPFUL thank you so much. It did take me all day because I've never used this before,.
Date published: 2022-04-02
Rated 5 out of 5 by
Rekiss from
Turbotax rocks!
I love the simplicity of Turbo Tax. It is streamlined and easy. I appreciated the fact that it carries over info from previous years.
Date published: 2022-04-02
Rated 3 out of 5 by
Nate53829103857281930 from
State Tax systems are Pitiful
The federal system has reasonable guidance--especially if you just skip to the topic you need. However, they put no effort into the state tax returns and the guidance and help is minimal.
Date published: 2022-04-02
Rated 3 out of 5 by
Tenren from
Turbo Tax is very expensive for I used for.
To one year used once person TurboTax is complicated
All TurboTax® Offerings Reviews - Page 7173
Date published: 2022-04-02