TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo tax reivew Overall good and easy. Nice that it can call up your W-2 right away. I had trouble last year since I didn't have my refund amount of 2019. That was confusing.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is fantastic Turbo Tax has been great over the years. As our taxes are not complicated, it works well with us.
Date published: 2022-04-02
Rated 5 out of 5 by from Simple and Easy This was such an easy experience. The click formats and drop down menus made everything simple. Having used this format before, it was able to automatically fill in a lot of my tax information since not much had changed. And that was very convenient.
Date published: 2022-04-02
Rated 4 out of 5 by from Very user friendly. It was user friendly and walked me through the process.
Date published: 2022-04-02
Rated 4 out of 5 by from Better Than I Expected (Former H&R user) Fast, easy, and prompt responses. I wish my Tax Expert would talk things through with me, regarding what the forms were, who I'd get them from (my employer? ) etc but we got everything done and my results were better than when I tried doing myself on H&R Block.
Date published: 2022-04-02
Rated 4 out of 5 by from Great Product. But! Not sure why so much data referenced entire Roth IRA contributions this year and referred to 2008 home purchase. Business Expense section was confusing to understand initially how to enter data.
Date published: 2022-04-02
Rated 5 out of 5 by from very easy VERY HELPFUL thank you so much. It did take me all day because I've never used this before,.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbotax rocks! I love the simplicity of Turbo Tax. It is streamlined and easy. I appreciated the fact that it carries over info from previous years.
Date published: 2022-04-02
Rated 3 out of 5 by from State Tax systems are Pitiful The federal system has reasonable guidance--especially if you just skip to the topic you need. However, they put no effort into the state tax returns and the guidance and help is minimal.
Date published: 2022-04-02
Rated 3 out of 5 by from Turbo Tax is very expensive for I used for. To one year used once person TurboTax is complicated
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7173
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax reivew Overall good and easy. Nice that it can call up your W-2 right away. I had trouble last year since I didn't have my refund amount of 2019. That was confusing.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is fantastic Turbo Tax has been great over the years. As our taxes are not complicated, it works well with us.
Date published: 2022-04-02
Rated 5 out of 5 by from Simple and Easy This was such an easy experience. The click formats and drop down menus made everything simple. Having used this format before, it was able to automatically fill in a lot of my tax information since not much had changed. And that was very convenient.
Date published: 2022-04-02
Rated 4 out of 5 by from Very user friendly. It was user friendly and walked me through the process.
Date published: 2022-04-02
Rated 4 out of 5 by from Better Than I Expected (Former H&R user) Fast, easy, and prompt responses. I wish my Tax Expert would talk things through with me, regarding what the forms were, who I'd get them from (my employer? ) etc but we got everything done and my results were better than when I tried doing myself on H&R Block.
Date published: 2022-04-02
Rated 4 out of 5 by from Great Product. But! Not sure why so much data referenced entire Roth IRA contributions this year and referred to 2008 home purchase. Business Expense section was confusing to understand initially how to enter data.
Date published: 2022-04-02
Rated 5 out of 5 by from very easy VERY HELPFUL thank you so much. It did take me all day because I've never used this before,.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbotax rocks! I love the simplicity of Turbo Tax. It is streamlined and easy. I appreciated the fact that it carries over info from previous years.
Date published: 2022-04-02
Rated 3 out of 5 by from State Tax systems are Pitiful The federal system has reasonable guidance--especially if you just skip to the topic you need. However, they put no effort into the state tax returns and the guidance and help is minimal.
Date published: 2022-04-02
Rated 3 out of 5 by from Turbo Tax is very expensive for I used for. To one year used once person TurboTax is complicated
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7173