TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax used to be awesome! I talked with three individuals and some were more helpful.
Date published: 2021-04-22
Rated 5 out of 5 by from great been using turbo tax for years. awesome product. highly recommened
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is excellent source to prepare your tax Spoke to one of the expert and was able to guide me in preparing my return more efficiently
Date published: 2021-04-22
Rated 5 out of 5 by from So Simple I've used turbo tax for the past 3 years and it's great! Easy to use, just put in your information and they will do the rest. You also have choices as to how much help you will need, if you want an agents help.
Date published: 2021-04-22
Rated 5 out of 5 by from 0wner i like it goes step by step and it know your mistakes helps you fix them very self-explanatory
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo tax was awesome My turbo tax guy was very professional and responsive while doing his due diligence to make sure I got the best refund I could. Thx
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax works great for me! I'm happy with Turbo Tax and will use it again next year.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo tax makes this process simple It was easy to comprehend and an overall convenient service.
Date published: 2021-04-22
Rated 1 out of 5 by from About to quit using TT I’m becoming more frustrated with TT every year! It is no longer user friendly! Difficulty to get help! Wants to up sell worse than a used car salesman! May be simpler to fill out forms....and next year I might! Finally got a number for online help after being led into a dead end! Could have finished two months ago.......
Date published: 2021-04-22
Rated 4 out of 5 by from A hiccup, professional and exceptional service My particular filing was somewhat expansive, through discussions with my professional turbotax advisor I was able to provide the dozen or so documents needed to file my taxes correctly. Unfortunately, after my expert was done handling my paperwork, my particular set of paperwork got missed in the review process. This caused significant delay in the filing process. However, my advisor and their colleagues understood and responded quickly to my concerns and reached out with a discount as consolation for the delay. My taxes did get filed on time and I got a substantial return. All things considered, I feel Turbotax treated me well and will continue to get my business moving forward.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 7173
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax used to be awesome! I talked with three individuals and some were more helpful.
Date published: 2021-04-22
Rated 5 out of 5 by from great been using turbo tax for years. awesome product. highly recommened
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is excellent source to prepare your tax Spoke to one of the expert and was able to guide me in preparing my return more efficiently
Date published: 2021-04-22
Rated 5 out of 5 by from So Simple I've used turbo tax for the past 3 years and it's great! Easy to use, just put in your information and they will do the rest. You also have choices as to how much help you will need, if you want an agents help.
Date published: 2021-04-22
Rated 5 out of 5 by from 0wner i like it goes step by step and it know your mistakes helps you fix them very self-explanatory
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo tax was awesome My turbo tax guy was very professional and responsive while doing his due diligence to make sure I got the best refund I could. Thx
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax works great for me! I'm happy with Turbo Tax and will use it again next year.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo tax makes this process simple It was easy to comprehend and an overall convenient service.
Date published: 2021-04-22
Rated 1 out of 5 by from About to quit using TT I’m becoming more frustrated with TT every year! It is no longer user friendly! Difficulty to get help! Wants to up sell worse than a used car salesman! May be simpler to fill out forms....and next year I might! Finally got a number for online help after being led into a dead end! Could have finished two months ago.......
Date published: 2021-04-22
Rated 4 out of 5 by from A hiccup, professional and exceptional service My particular filing was somewhat expansive, through discussions with my professional turbotax advisor I was able to provide the dozen or so documents needed to file my taxes correctly. Unfortunately, after my expert was done handling my paperwork, my particular set of paperwork got missed in the review process. This caused significant delay in the filing process. However, my advisor and their colleagues understood and responded quickly to my concerns and reached out with a discount as consolation for the delay. My taxes did get filed on time and I got a substantial return. All things considered, I feel Turbotax treated me well and will continue to get my business moving forward.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 7173