TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy and great to use I like to use this service its easy to use. I've used this for years
Date published: 2021-03-10
Rated 5 out of 5 by from TURBO TAX DELUXE TURBO TAX DELUXE IS GREAT! EASY TO UNDERSTAND. VERY THOROUGH.
Date published: 2021-03-10
Rated 3 out of 5 by from Instructions difficult I have used home and business for years and it has always worked fine. This year I sold a car that I used for my business. The instructions for this were confusing and minimal. Not what I expect from Turbo-tax
Date published: 2021-03-10
Rated 3 out of 5 by from TurboTax I was unable to download the application. I called tech support and was on hold for approx 30 mins.
Date published: 2021-03-10
Rated 5 out of 5 by from Very professional and made easy This was a great experience I hadn’t done my own taxes in over 20 years
Date published: 2021-03-10
Rated 5 out of 5 by from love tubotax I love tubotax because its so easy to use that a dummy could file there taxes
Date published: 2021-03-10
Rated 5 out of 5 by from very easy to use, great product as a first time tax filer, I found it to be very simple and staightforward.
Date published: 2021-03-10
Rated 5 out of 5 by from Very easy and helpful customer service Easy process. I needed help with a few parts and the online chat was very helpful
Date published: 2021-03-10
Rated 5 out of 5 by from A great timesaver Turbo Tax makes my standard tax work easy and saves me so much time on trying to keep up with the latest tax changes
Date published: 2021-03-10
Rated 2 out of 5 by from Not worth the price. Good riddance Initially planned to file using premium live. I’ve used TurboTax for 8years and have been pretty happy with it. I spoke with tax “experts” on two separate occasions and was misguided both times. I was given wrong information that would have cost me nearly 1k. When I called customer service to get a refund for the live service but still file with premier, the representative told me I could just clear my current progress and change my selection to premier only and she assured me my 2020 information would be saved. It wasn’t. Honestly at times I think just filling out forms printed from the irs website would be easier. That’s my plan for 2021.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7172
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and great to use I like to use this service its easy to use. I've used this for years
Date published: 2021-03-10
Rated 5 out of 5 by from TURBO TAX DELUXE TURBO TAX DELUXE IS GREAT! EASY TO UNDERSTAND. VERY THOROUGH.
Date published: 2021-03-10
Rated 3 out of 5 by from Instructions difficult I have used home and business for years and it has always worked fine. This year I sold a car that I used for my business. The instructions for this were confusing and minimal. Not what I expect from Turbo-tax
Date published: 2021-03-10
Rated 3 out of 5 by from TurboTax I was unable to download the application. I called tech support and was on hold for approx 30 mins.
Date published: 2021-03-10
Rated 5 out of 5 by from Very professional and made easy This was a great experience I hadn’t done my own taxes in over 20 years
Date published: 2021-03-10
Rated 5 out of 5 by from love tubotax I love tubotax because its so easy to use that a dummy could file there taxes
Date published: 2021-03-10
Rated 5 out of 5 by from very easy to use, great product as a first time tax filer, I found it to be very simple and staightforward.
Date published: 2021-03-10
Rated 5 out of 5 by from Very easy and helpful customer service Easy process. I needed help with a few parts and the online chat was very helpful
Date published: 2021-03-10
Rated 5 out of 5 by from A great timesaver Turbo Tax makes my standard tax work easy and saves me so much time on trying to keep up with the latest tax changes
Date published: 2021-03-10
Rated 2 out of 5 by from Not worth the price. Good riddance Initially planned to file using premium live. I’ve used TurboTax for 8years and have been pretty happy with it. I spoke with tax “experts” on two separate occasions and was misguided both times. I was given wrong information that would have cost me nearly 1k. When I called customer service to get a refund for the live service but still file with premier, the representative told me I could just clear my current progress and change my selection to premier only and she assured me my 2020 information would be saved. It wasn’t. Honestly at times I think just filling out forms printed from the irs website would be easier. That’s my plan for 2021.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7172