TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from great got right to the point walked me through what i was doing very nice and helpful
Date published: 2021-03-10
Rated 2 out of 5 by from Software was glitchy and awful phone support I had difficulty getting my Turbo Tax Business 2019 software to connect for download of the CA State Forms. So I followed the instructions and called for support to pay for it an get a confirmation number. The person I was connected to did not seem very able to understand English or type it and was completely unfamiliar with how or why I might be asking her for this. She spent 3 hours...yes 3 hours! futzing and eventually could do nothing to help me. After that I reloaded everything on a different computer, successfully connected and finished the return. How do I get those 3 hours back? Do all calls end up routed to India for 3 hours of everyone's wasted time and no help at all??
Date published: 2021-03-10
Rated 5 out of 5 by from Turbotax is awesome! Amazing experience very clear with everything and most important very simple I love it. excellent!
Date published: 2021-03-10
Rated 5 out of 5 by from Fast, Easy and Accurate! I have used Turbo Tax for the past 6 years. It gets faster and better every year! I am so glad I chose to do my taxes with this software.
Date published: 2021-03-10
Rated 5 out of 5 by from Thank Heaven for Turbotax After I gathered all my source documents, completing my tax report was all down hill. Turbo tax asked me about options that could increase my tax return which I never thought about. Great product that is updated every year. I have been using Turbotax so many years that I cannot count them any more. Thank you, product is worth every penny it costs.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax ia awesome!! so easy to use, ive been using TurboTax since 2012!
Date published: 2021-03-10
Rated 4 out of 5 by from WE WANT E-File for 7004 Time Extension! Everyone is asking for this functionality as a base feature of the product. Your stock off the chart! Give us small guys some piece of mind. We are all purchasing multiple products as it is. Turbo Tax Bus, Quickbooks, Home & Office, Audit Defense, and list goes on. I would think you could throw in E-file for a Corp Extension at no charge. Covid-19 is causing delays everywhere...
Date published: 2021-03-10
Rated 4 out of 5 by from Great way to do a simple tax return I appreciate being able to do my taxes online. It was easy.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax saved me a lot of time and money I've used TurboTax in the past, but when my wife started her own business it got more complicated. I'm glad I decided to try TurboTax again! It was sooo easy and it saved me a lot of time and saved me a lot of money because I didn't have to pay my CPA to do my taxes. See you next year.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax Is amazing!! To keep it simple, if oyu want to do your taxes in a safe, comfortable manner on your time. Turbo Tax is the way to go.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7164
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great got right to the point walked me through what i was doing very nice and helpful
Date published: 2021-03-10
Rated 2 out of 5 by from Software was glitchy and awful phone support I had difficulty getting my Turbo Tax Business 2019 software to connect for download of the CA State Forms. So I followed the instructions and called for support to pay for it an get a confirmation number. The person I was connected to did not seem very able to understand English or type it and was completely unfamiliar with how or why I might be asking her for this. She spent 3 hours...yes 3 hours! futzing and eventually could do nothing to help me. After that I reloaded everything on a different computer, successfully connected and finished the return. How do I get those 3 hours back? Do all calls end up routed to India for 3 hours of everyone's wasted time and no help at all??
Date published: 2021-03-10
Rated 5 out of 5 by from Turbotax is awesome! Amazing experience very clear with everything and most important very simple I love it. excellent!
Date published: 2021-03-10
Rated 5 out of 5 by from Fast, Easy and Accurate! I have used Turbo Tax for the past 6 years. It gets faster and better every year! I am so glad I chose to do my taxes with this software.
Date published: 2021-03-10
Rated 5 out of 5 by from Thank Heaven for Turbotax After I gathered all my source documents, completing my tax report was all down hill. Turbo tax asked me about options that could increase my tax return which I never thought about. Great product that is updated every year. I have been using Turbotax so many years that I cannot count them any more. Thank you, product is worth every penny it costs.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax ia awesome!! so easy to use, ive been using TurboTax since 2012!
Date published: 2021-03-10
Rated 4 out of 5 by from WE WANT E-File for 7004 Time Extension! Everyone is asking for this functionality as a base feature of the product. Your stock off the chart! Give us small guys some piece of mind. We are all purchasing multiple products as it is. Turbo Tax Bus, Quickbooks, Home & Office, Audit Defense, and list goes on. I would think you could throw in E-file for a Corp Extension at no charge. Covid-19 is causing delays everywhere...
Date published: 2021-03-10
Rated 4 out of 5 by from Great way to do a simple tax return I appreciate being able to do my taxes online. It was easy.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax saved me a lot of time and money I've used TurboTax in the past, but when my wife started her own business it got more complicated. I'm glad I decided to try TurboTax again! It was sooo easy and it saved me a lot of time and saved me a lot of money because I didn't have to pay my CPA to do my taxes. See you next year.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax Is amazing!! To keep it simple, if oyu want to do your taxes in a safe, comfortable manner on your time. Turbo Tax is the way to go.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7164