TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Loved the online help!! Pretty easy to navigate. Had some issues with the new solar panels and my husbands out of state taxes. The online help was great!!!
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Awesome!! Quick and easy to use. I will definitely continue to use it when it's time to do my taxes.
Date published: 2021-03-08
Rated 5 out of 5 by from Really Helpful in a timely manner I've always loved Turbo Tax there always very helpful and easy to use.
Date published: 2021-03-08
Rated 4 out of 5 by from Pretty Easy Process I appreciate the easy process of filing! The only thing I didn't like is that the fee for deducting the cost from the refund wasn't listed upfront.
Date published: 2021-03-08
Rated 5 out of 5 by from LOVE TURBO TAX Its so easy to use step by step I would recommend to anyone who needs to file
Date published: 2021-03-08
Rated 4 out of 5 by from Good Fairly easy to navigate and easy to go back to correct mistakes!
Date published: 2021-03-08
Rated 5 out of 5 by from Go Turbo Easy, and simple strait forward secure tax preparation in my hand takes about 15 minutes if you have all documents available when filing 5th year in a row I will use this same method as long as its this convenient I recommend it to anyone who is struggling or don't know how or where to do their taxes.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Awesome! Entering information process was intuitive. I could follow the instructions and get extra information when I needed it. Easy to navigate back and forth when something occurred to me that I had neglected to enter or didn't need to enter. Recommend TurboTax far above other tax preparation software.
Date published: 2021-03-08
Rated 1 out of 5 by from I will never use Turbo Tax again I started with the free version, I was forced to upgrade several times until my final cost was $220 which is close to what I pay a professional to do my taxes for me. Instead, I paid for frustration and problems to do this myself. My filing was rejected by the government, when I tried to cancel so that I could get my taxes done somewhere else, Turbotax would not let me, and when I tried to seek customer service, only automated help was available, not a person. I was forced to refile with Turbotax
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax great very efficient way to do my taxes year to year. Easy and complete
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7161
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Loved the online help!! Pretty easy to navigate. Had some issues with the new solar panels and my husbands out of state taxes. The online help was great!!!
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Awesome!! Quick and easy to use. I will definitely continue to use it when it's time to do my taxes.
Date published: 2021-03-08
Rated 5 out of 5 by from Really Helpful in a timely manner I've always loved Turbo Tax there always very helpful and easy to use.
Date published: 2021-03-08
Rated 4 out of 5 by from Pretty Easy Process I appreciate the easy process of filing! The only thing I didn't like is that the fee for deducting the cost from the refund wasn't listed upfront.
Date published: 2021-03-08
Rated 5 out of 5 by from LOVE TURBO TAX Its so easy to use step by step I would recommend to anyone who needs to file
Date published: 2021-03-08
Rated 4 out of 5 by from Good Fairly easy to navigate and easy to go back to correct mistakes!
Date published: 2021-03-08
Rated 5 out of 5 by from Go Turbo Easy, and simple strait forward secure tax preparation in my hand takes about 15 minutes if you have all documents available when filing 5th year in a row I will use this same method as long as its this convenient I recommend it to anyone who is struggling or don't know how or where to do their taxes.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Awesome! Entering information process was intuitive. I could follow the instructions and get extra information when I needed it. Easy to navigate back and forth when something occurred to me that I had neglected to enter or didn't need to enter. Recommend TurboTax far above other tax preparation software.
Date published: 2021-03-08
Rated 1 out of 5 by from I will never use Turbo Tax again I started with the free version, I was forced to upgrade several times until my final cost was $220 which is close to what I pay a professional to do my taxes for me. Instead, I paid for frustration and problems to do this myself. My filing was rejected by the government, when I tried to cancel so that I could get my taxes done somewhere else, Turbotax would not let me, and when I tried to seek customer service, only automated help was available, not a person. I was forced to refile with Turbotax
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax great very efficient way to do my taxes year to year. Easy and complete
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7161