TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from TurboTax was easy! I tried to use another website and it was just too confusing and I never finished. I started with TurboTax and it was so convenient!
Date published: 2021-03-09
Rated 5 out of 5 by from Great Service Turbo Tax did a great job helping me file my taxes, especially being a student. With the clear and easy to understand questions, i had hardly any problems.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax :) I had to get ahold of the live experts 3 times for a few questions. Each time someone helped us right away. We waiting a total of 5 mintues.
Date published: 2021-03-09
Rated 5 out of 5 by from I really like using Turbo Tax each year. I fee like I understand the process of doing taxes more each year. I have learned a lot.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is awesome and easy to use If you engage with one of your prepares they really help you and explain everything very well good experience and well trained prepares ready to help you with what ever you need.
Date published: 2021-03-09
Rated 3 out of 5 by from Turbo tax is medium. I used another tax software and used Turbo tax to check if I could get better results. The Student Loan interest tripped me up. In the end I got the same results for Fed & State.
Date published: 2021-03-09
Rated 5 out of 5 by from Yay! Taxes are done! I did them, it was easy and is that 35 letters?
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is so easy to use, it makes you feel like an expert. I did run into an issue that required calling the help center. In just a matter of a few minutes the problem was solved.
Date published: 2021-03-09
Rated 4 out of 5 by from Very helpful I have been using Turbo Tax for several years. It's easy to follow. But I encountered a small problem during the process of submission. The program found some errors that need to be fixed or I won't be able to submit electronically. However, I was quite helpless trying to figure out how to solve the problem. Hope this can be taken cared of next time.
Date published: 2021-03-09
Rated 4 out of 5 by from Turbo Tax is quick and easy Turbo Tax is quick and easy to use. Some of the steps are difficult to navigate and it's frustrating when consistently asked to upgrade to get the help I need but otherwise one of the best programs for doing my taxes
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7148
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax was easy! I tried to use another website and it was just too confusing and I never finished. I started with TurboTax and it was so convenient!
Date published: 2021-03-09
Rated 5 out of 5 by from Great Service Turbo Tax did a great job helping me file my taxes, especially being a student. With the clear and easy to understand questions, i had hardly any problems.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax :) I had to get ahold of the live experts 3 times for a few questions. Each time someone helped us right away. We waiting a total of 5 mintues.
Date published: 2021-03-09
Rated 5 out of 5 by from I really like using Turbo Tax each year. I fee like I understand the process of doing taxes more each year. I have learned a lot.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is awesome and easy to use If you engage with one of your prepares they really help you and explain everything very well good experience and well trained prepares ready to help you with what ever you need.
Date published: 2021-03-09
Rated 3 out of 5 by from Turbo tax is medium. I used another tax software and used Turbo tax to check if I could get better results. The Student Loan interest tripped me up. In the end I got the same results for Fed & State.
Date published: 2021-03-09
Rated 5 out of 5 by from Yay! Taxes are done! I did them, it was easy and is that 35 letters?
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is so easy to use, it makes you feel like an expert. I did run into an issue that required calling the help center. In just a matter of a few minutes the problem was solved.
Date published: 2021-03-09
Rated 4 out of 5 by from Very helpful I have been using Turbo Tax for several years. It's easy to follow. But I encountered a small problem during the process of submission. The program found some errors that need to be fixed or I won't be able to submit electronically. However, I was quite helpless trying to figure out how to solve the problem. Hope this can be taken cared of next time.
Date published: 2021-03-09
Rated 4 out of 5 by from Turbo Tax is quick and easy Turbo Tax is quick and easy to use. Some of the steps are difficult to navigate and it's frustrating when consistently asked to upgrade to get the help I need but otherwise one of the best programs for doing my taxes
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7148