TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from useful it was helpful but way over priced. If it was cheaper id give it five stars.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is easy and awesome! The prices was smooth and easy!. Instructions were clear.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is easy to do OMG I have been trying to ask for help to file and my oldest son went to this website handed it to me and wow I'm done......
Date published: 2021-03-16
Rated 5 out of 5 by from PROGRAM WORKS GREAT, PROGRAMMERS NEED HELP!!!!!! FOR SUCH A GOOD PROGRAM THERE IS A PROBLEM THAT SHOULD OF BEEN CORRECTED MANY YEARS AGO. I'M NOT A PROGRAMMER BUT THERE HAS TO BE A WAY THAT WHEN YOU HIT CONTINUE YOU DON'T NEED TO RETURN TO THE TOP OF THAT SUBJECT. CONTINUE MEANS CONTINUE NOT START FROM THE TOP.
Date published: 2021-03-16
Rated 2 out of 5 by from Works fine, but too expensive and unexpected costs Too expensive. I was led to believe that at least one state return e-file was included, but then I was charged another $25 to e-file the state return.
Date published: 2021-03-16
Rated 5 out of 5 by from awesomeeeee it was really easy and great to use. definitely would recommend
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great! This was an awesome experience. I was anxious about it for a week. Rose, who I live chat with was so patient and calm. She made the experience easy.
Date published: 2021-03-16
Rated 5 out of 5 by from What a great tool to get your taxes done right This was a quick and easy process using your service. I have always had great service and anything that needed to be fixed was done with ease. I will continue to use turbo tax to get my taxes done!
Date published: 2021-03-16
Rated 5 out of 5 by from Great source! Super helpful live assistance! Vanessa is the best!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome product East to use. no problem completing my return and filing
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 7148
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from useful it was helpful but way over priced. If it was cheaper id give it five stars.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is easy and awesome! The prices was smooth and easy!. Instructions were clear.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is easy to do OMG I have been trying to ask for help to file and my oldest son went to this website handed it to me and wow I'm done......
Date published: 2021-03-16
Rated 5 out of 5 by from PROGRAM WORKS GREAT, PROGRAMMERS NEED HELP!!!!!! FOR SUCH A GOOD PROGRAM THERE IS A PROBLEM THAT SHOULD OF BEEN CORRECTED MANY YEARS AGO. I'M NOT A PROGRAMMER BUT THERE HAS TO BE A WAY THAT WHEN YOU HIT CONTINUE YOU DON'T NEED TO RETURN TO THE TOP OF THAT SUBJECT. CONTINUE MEANS CONTINUE NOT START FROM THE TOP.
Date published: 2021-03-16
Rated 2 out of 5 by from Works fine, but too expensive and unexpected costs Too expensive. I was led to believe that at least one state return e-file was included, but then I was charged another $25 to e-file the state return.
Date published: 2021-03-16
Rated 5 out of 5 by from awesomeeeee it was really easy and great to use. definitely would recommend
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great! This was an awesome experience. I was anxious about it for a week. Rose, who I live chat with was so patient and calm. She made the experience easy.
Date published: 2021-03-16
Rated 5 out of 5 by from What a great tool to get your taxes done right This was a quick and easy process using your service. I have always had great service and anything that needed to be fixed was done with ease. I will continue to use turbo tax to get my taxes done!
Date published: 2021-03-16
Rated 5 out of 5 by from Great source! Super helpful live assistance! Vanessa is the best!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome product East to use. no problem completing my return and filing
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 7148