TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax it's a great tool. It is my first time that I do my taxes, it is a good experience since Turbo tax helped me.
Date published: 2021-04-09
Rated 4 out of 5 by from Always easy to use and intuitive Always easy to use and intuitive. Have used it for several years though. Advice to TurboTax, if I am going to take the time to click the, "Write a Review", don't refuse to allow me to submit because there wasn't enough characters, aka not good enough. The fact I want to take the time to leave a review should be enough.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbotax is very helpful it is fast and efficient and provide all necessary information
Date published: 2021-04-09
Rated 4 out of 5 by from TurboTax review The screens are difficult to read white on black very small print Some areas a bit difficult - won't let you move to another page trying to upgrade Instructions clear and easy to follow
Date published: 2021-04-09
Rated 5 out of 5 by from Great Service Easy to use and help when you need it! Had one error which was a case sensitive problem that the expert helped me figure out.
Date published: 2021-04-09
Rated 3 out of 5 by from Gets the Job Done I had to update Turbotax about 4 or 5 times while filing taxes even though I purchased the most recent version. The program had trouble loading certain pages and I had to back up and reload the pages. Other than that, I was able to file my taxes fairly easily. I will continue to use Turbotax in future years.
Date published: 2021-04-09
Rated 5 out of 5 by from Fantastic experience Great user interface, very positive experience for first time user. Clear, effective and efficient
Date published: 2021-04-09
Rated 5 out of 5 by from I use and trust Turbotax As always, easy to use and covers the right material
Date published: 2021-04-09
Rated 5 out of 5 by from Easy Peasy I love how this walks you through everything! I am so happy to avoid all the crazy fee's that people charge.
Date published: 2021-04-09
Rated 3 out of 5 by from Turbo Tax was OK Turbo tax was fairly easy to use. Not as easy as previous years. I had to scan and drop and drag several 1099s which was time consuming.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 7142
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax it's a great tool. It is my first time that I do my taxes, it is a good experience since Turbo tax helped me.
Date published: 2021-04-09
Rated 4 out of 5 by from Always easy to use and intuitive Always easy to use and intuitive. Have used it for several years though. Advice to TurboTax, if I am going to take the time to click the, "Write a Review", don't refuse to allow me to submit because there wasn't enough characters, aka not good enough. The fact I want to take the time to leave a review should be enough.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbotax is very helpful it is fast and efficient and provide all necessary information
Date published: 2021-04-09
Rated 4 out of 5 by from TurboTax review The screens are difficult to read white on black very small print Some areas a bit difficult - won't let you move to another page trying to upgrade Instructions clear and easy to follow
Date published: 2021-04-09
Rated 5 out of 5 by from Great Service Easy to use and help when you need it! Had one error which was a case sensitive problem that the expert helped me figure out.
Date published: 2021-04-09
Rated 3 out of 5 by from Gets the Job Done I had to update Turbotax about 4 or 5 times while filing taxes even though I purchased the most recent version. The program had trouble loading certain pages and I had to back up and reload the pages. Other than that, I was able to file my taxes fairly easily. I will continue to use Turbotax in future years.
Date published: 2021-04-09
Rated 5 out of 5 by from Fantastic experience Great user interface, very positive experience for first time user. Clear, effective and efficient
Date published: 2021-04-09
Rated 5 out of 5 by from I use and trust Turbotax As always, easy to use and covers the right material
Date published: 2021-04-09
Rated 5 out of 5 by from Easy Peasy I love how this walks you through everything! I am so happy to avoid all the crazy fee's that people charge.
Date published: 2021-04-09
Rated 3 out of 5 by from Turbo Tax was OK Turbo tax was fairly easy to use. Not as easy as previous years. I had to scan and drop and drag several 1099s which was time consuming.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 7142