TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 5 out of 5 by from Always Great to Have It made things a lot easier and the price is reasonable
Date published: 2021-03-10
Rated 5 out of 5 by from Phenomenal Excellent. Easy, painless and free..fantastic!! Thank you
Date published: 2021-03-10
Rated 4 out of 5 by from Used Turbo for several years Had trouble with State e filing. This created frustration for me.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo is fast and easy great service and price hassle free love it reccomend to my friends
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo tax is awesome very easy Turbo tax was very easy no hiccups no stress I wont use any other way.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy and efficient No fuss, excellent software. Will use TurboTax in the future. Many thanks.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy and Effective! Very nice experience -- done in 30 minutes! Thorough and easy to navigate
Date published: 2021-03-10
Rated 5 out of 5 by from Turbotax highly recommended!! Turbotax made filing my taxes extremely easy. Walking me through every step as thoroughly as possible and they even gave me the option to have EVERY STEP explained in detail. I'll definitely use turbotax for future tax filings!
Date published: 2021-03-10
Rated 5 out of 5 by from First timer this is my first time filing without help and turbo tax was very helpful it made it very easy to undestand what to do it gave explanation for every step and options and i felt gave me a lot of options as far as deductions which made me feel very supported
Date published: 2021-03-10
Rated 2 out of 5 by from Convenient But Excessive with Fees Turbo tax is user friendly. I’ve been this company for about 3 years. This years prices/fee were ridiculous. $160 for federal (deluxe) which I didn’t not get an option not to choose deluxe. $60 to file state. $40 charge to allow Turbo Tax to pay themselves from my refund. Spent $220 to file my taxes. For someone who pay a lot taxes and doesn’t get much of a refund, this is excessive. When I attempted to ask questions, I was not able to speak with a Live agent as promised with the deluxe package. I’ll be looking for looking around for another company for next year.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7142
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always Great to Have It made things a lot easier and the price is reasonable
Date published: 2021-03-10
Rated 5 out of 5 by from Phenomenal Excellent. Easy, painless and free..fantastic!! Thank you
Date published: 2021-03-10
Rated 4 out of 5 by from Used Turbo for several years Had trouble with State e filing. This created frustration for me.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo is fast and easy great service and price hassle free love it reccomend to my friends
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo tax is awesome very easy Turbo tax was very easy no hiccups no stress I wont use any other way.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy and efficient No fuss, excellent software. Will use TurboTax in the future. Many thanks.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy and Effective! Very nice experience -- done in 30 minutes! Thorough and easy to navigate
Date published: 2021-03-10
Rated 5 out of 5 by from Turbotax highly recommended!! Turbotax made filing my taxes extremely easy. Walking me through every step as thoroughly as possible and they even gave me the option to have EVERY STEP explained in detail. I'll definitely use turbotax for future tax filings!
Date published: 2021-03-10
Rated 5 out of 5 by from First timer this is my first time filing without help and turbo tax was very helpful it made it very easy to undestand what to do it gave explanation for every step and options and i felt gave me a lot of options as far as deductions which made me feel very supported
Date published: 2021-03-10
Rated 2 out of 5 by from Convenient But Excessive with Fees Turbo tax is user friendly. I’ve been this company for about 3 years. This years prices/fee were ridiculous. $160 for federal (deluxe) which I didn’t not get an option not to choose deluxe. $60 to file state. $40 charge to allow Turbo Tax to pay themselves from my refund. Spent $220 to file my taxes. For someone who pay a lot taxes and doesn’t get much of a refund, this is excessive. When I attempted to ask questions, I was not able to speak with a Live agent as promised with the deluxe package. I’ll be looking for looking around for another company for next year.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7142