TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax=life made easier Turbo tax is very simple easy to use and understand just click and turbo tax will do the rest no hassle easy save time and money thankyou turbo tax
Date published: 2022-05-21
Rated 4 out of 5 by from Turbo Tax Did NOT provide a free state filing I have used Turbo Tax for 20+ years. I usually do taxes for a few friends for free. I only did two taxes this year, but I never received the one free state filing. I was charged $25 both times I filed...very disappointed in Turbo Tax.
Date published: 2022-05-21
Rated 5 out of 5 by from Turbo Tax Making tax easy to understand and easy of mind. Easy to use
Date published: 2022-05-21
Rated 5 out of 5 by from TurboTax is awesome It is different filing taxes on my own it’s very interesting
Date published: 2022-05-21
Rated 5 out of 5 by from Great Very helpful filing turbo tax is great will use it next year
Date published: 2022-05-21
Rated 5 out of 5 by from Turbo Tax helps me file with confidence As a former accountant, I have been a Turbo Tax customer for many years now. My returns are not simple, but Turbo Tax makes the process understandable and easy. I can be confident that their forms include the latest IRS mandates and credits.
Date published: 2022-05-21
Rated 1 out of 5 by from Full service To complicated and confusing no communication when changing your Tax Person.I had 3 Different people also had To file extension started in March finished in May. Due to software complications and changing of different personal working on your Tax Forms. Turbo Tax never honored their upgrade which was extended to me I ended up Having to dish out another $210 on top of me paying $243.already. I only agreed to the upgrade due to the fact it was offer with the knowledge that I paid $243.00 and all software difficulties and drama I was going through it was a courtesy that Turbo Tax offered and now they refused to honor it. Very Disappointed and Dissatisfied customer of 8 years. I never experienced this with TurboTax.
Date published: 2022-05-21
Rated 5 out of 5 by from Turbo tax superb Great customer service and support Angela H the best
Date published: 2022-05-21
Rated 5 out of 5 by from easy use easy and comprehensive. great program. I will use it every year.
Date published: 2022-05-21
Rated 5 out of 5 by from Very easy to use, very intuitive Had to file an amended return. Took only a few minutes, and it was filed electronically, no hassle.
Date published: 2022-05-20
All TurboTax® Offerings Reviews - Page 7139
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax=life made easier Turbo tax is very simple easy to use and understand just click and turbo tax will do the rest no hassle easy save time and money thankyou turbo tax
Date published: 2022-05-21
Rated 4 out of 5 by from Turbo Tax Did NOT provide a free state filing I have used Turbo Tax for 20+ years. I usually do taxes for a few friends for free. I only did two taxes this year, but I never received the one free state filing. I was charged $25 both times I filed...very disappointed in Turbo Tax.
Date published: 2022-05-21
Rated 5 out of 5 by from Turbo Tax Making tax easy to understand and easy of mind. Easy to use
Date published: 2022-05-21
Rated 5 out of 5 by from TurboTax is awesome It is different filing taxes on my own it’s very interesting
Date published: 2022-05-21
Rated 5 out of 5 by from Great Very helpful filing turbo tax is great will use it next year
Date published: 2022-05-21
Rated 5 out of 5 by from Turbo Tax helps me file with confidence As a former accountant, I have been a Turbo Tax customer for many years now. My returns are not simple, but Turbo Tax makes the process understandable and easy. I can be confident that their forms include the latest IRS mandates and credits.
Date published: 2022-05-21
Rated 1 out of 5 by from Full service To complicated and confusing no communication when changing your Tax Person.I had 3 Different people also had To file extension started in March finished in May. Due to software complications and changing of different personal working on your Tax Forms. Turbo Tax never honored their upgrade which was extended to me I ended up Having to dish out another $210 on top of me paying $243.already. I only agreed to the upgrade due to the fact it was offer with the knowledge that I paid $243.00 and all software difficulties and drama I was going through it was a courtesy that Turbo Tax offered and now they refused to honor it. Very Disappointed and Dissatisfied customer of 8 years. I never experienced this with TurboTax.
Date published: 2022-05-21
Rated 5 out of 5 by from Turbo tax superb Great customer service and support Angela H the best
Date published: 2022-05-21
Rated 5 out of 5 by from easy use easy and comprehensive. great program. I will use it every year.
Date published: 2022-05-21
Rated 5 out of 5 by from Very easy to use, very intuitive Had to file an amended return. Took only a few minutes, and it was filed electronically, no hassle.
Date published: 2022-05-20
All TurboTax® Offerings Reviews - Page 7139