TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Really good service! It was easy to use and understand! I could do it by myself and it took me a short time...
Date published: 2021-03-08
Rated 5 out of 5 by from 2020 Tax Preparation Turbo treated me as a valued customer by answering all questions/concerns regarding my taxes. I felt very comfortable sharing my personal and private information with the understanding that Turbo will take care of same. Filing was easy, personal and exact. Thanks Turbo.
Date published: 2021-03-08
Rated 5 out of 5 by from No Fear At All! Each year I get more and more comfortable with Turbo Tax, and it's taken all the intimidation out of filing my returns. I have EVERY confidence Turbo Tax will walk me through correctly and easily, and I appreciate the level of programming and consideration for the human experience that goes into the Turbo Tax system! Well done all!
Date published: 2021-03-08
Rated 5 out of 5 by from Excellent product! Turbo Tax is easy to use, all information is clear and resources are available if it isn't.
Date published: 2021-03-08
Rated 5 out of 5 by from Love using TurboTax would not use anything else. I have used TurboTax for several years, I love it. TurboTax is very easy to use. I use the download version from Amazon.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tax is easy and great Always fast and simple and have fast help time and know how to get ya what ya need
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax are lifesavers!!! I’m so thankful to Turbo Tax. They make doing taxes easy as possible. I will never use anyone besides them!! They are the best tax people. They make America proud!! Thank you!!
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo Tax is a GOOD program. I have been using Turbo Tax Premier, Investments and Rental Property since 2008. I trust its completeness, knowledge and accuracy. It has GREATLY helped me with my Itemized taxes. It is detailed and very easy to use.
Date published: 2021-03-08
Rated 5 out of 5 by from Program was very helpful. I usually have some problems and I did but your program helped me to get them all cleared up.
Date published: 2021-03-08
Rated 1 out of 5 by from Frustrated over having to create new account This is year 8 that I have used TurboTax for my taxes. We adopted our daughter in 2015 so last year was the last year we could use the adoption tax credit. When doing my taxes I could find no way to delete the tax credit from this, though the 5 years was up. After getting frustrated over it for weeks (and reading other messages that customers have used in the past which also showed their frustration and lack of resolve for the issue) we had no choice to create a new account and re-enter all the information. Not sure if we'll use next year.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7137
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Really good service! It was easy to use and understand! I could do it by myself and it took me a short time...
Date published: 2021-03-08
Rated 5 out of 5 by from 2020 Tax Preparation Turbo treated me as a valued customer by answering all questions/concerns regarding my taxes. I felt very comfortable sharing my personal and private information with the understanding that Turbo will take care of same. Filing was easy, personal and exact. Thanks Turbo.
Date published: 2021-03-08
Rated 5 out of 5 by from No Fear At All! Each year I get more and more comfortable with Turbo Tax, and it's taken all the intimidation out of filing my returns. I have EVERY confidence Turbo Tax will walk me through correctly and easily, and I appreciate the level of programming and consideration for the human experience that goes into the Turbo Tax system! Well done all!
Date published: 2021-03-08
Rated 5 out of 5 by from Excellent product! Turbo Tax is easy to use, all information is clear and resources are available if it isn't.
Date published: 2021-03-08
Rated 5 out of 5 by from Love using TurboTax would not use anything else. I have used TurboTax for several years, I love it. TurboTax is very easy to use. I use the download version from Amazon.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tax is easy and great Always fast and simple and have fast help time and know how to get ya what ya need
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax are lifesavers!!! I’m so thankful to Turbo Tax. They make doing taxes easy as possible. I will never use anyone besides them!! They are the best tax people. They make America proud!! Thank you!!
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo Tax is a GOOD program. I have been using Turbo Tax Premier, Investments and Rental Property since 2008. I trust its completeness, knowledge and accuracy. It has GREATLY helped me with my Itemized taxes. It is detailed and very easy to use.
Date published: 2021-03-08
Rated 5 out of 5 by from Program was very helpful. I usually have some problems and I did but your program helped me to get them all cleared up.
Date published: 2021-03-08
Rated 1 out of 5 by from Frustrated over having to create new account This is year 8 that I have used TurboTax for my taxes. We adopted our daughter in 2015 so last year was the last year we could use the adoption tax credit. When doing my taxes I could find no way to delete the tax credit from this, though the 5 years was up. After getting frustrated over it for weeks (and reading other messages that customers have used in the past which also showed their frustration and lack of resolve for the issue) we had no choice to create a new account and re-enter all the information. Not sure if we'll use next year.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7137