TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax is OK Our Estimated tax payment was hard to find & overlooked until the end when it stated that we owed over $1550. I felt that it was incorrect, and payments were missing. Had to go back to that menu and add the payments.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax Review I have been using TurboTax products for years and have been very satisfied.
Date published: 2021-03-21
Rated 4 out of 5 by from turbo tax is good turbo tax didn't carry forward the right information to allow the IRS to accept this years return
Date published: 2021-03-21
Rated 5 out of 5 by from Very Easy To Use User friendly, understandable program that saved me money from having to hire someone.
Date published: 2021-03-21
Rated 4 out of 5 by from great during stay home covid CONVENIENT BUT STILL A LOT ISSUES LIKE OVERPAYING WHEN YOU DIDNT MEAN TO
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo Tax is very easy Step by Step process was great and easy to follow.
Date published: 2021-03-21
Rated 5 out of 5 by from So Easy. Great Product/Serivce Automatic import of documents from financial institutions saves so much time and promotes accuracy
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is a great product Easy to use product and I would refer a friend. Thanks
Date published: 2021-03-21
Rated 5 out of 5 by from Quick and easy, third year in the books! Long time user, third year and its as easy as its ever been. Nice to be able to walk away from it and come back when its convenient. The live chats are full of nice people to help you across something you may not be sure about.
Date published: 2021-03-21
Rated 2 out of 5 by from Bad workflow; keeps pushing for upgrade to MAX This is the worst year yet, and may be my last with TurboTax. EVERY time I returned to work on it, I had to go through the same basic questions, AND got asked to upgrade to another level AND to upgrade to MAX. Reviewing my return was the same...going through all sorts of detail to Continue. The help was less helpful than in previous years, and to top it off, the rate/price keeps rising. I was on the fence this year, but kept with TurboTax, but next year, I'm going shopping.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 7137
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is OK Our Estimated tax payment was hard to find & overlooked until the end when it stated that we owed over $1550. I felt that it was incorrect, and payments were missing. Had to go back to that menu and add the payments.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax Review I have been using TurboTax products for years and have been very satisfied.
Date published: 2021-03-21
Rated 4 out of 5 by from turbo tax is good turbo tax didn't carry forward the right information to allow the IRS to accept this years return
Date published: 2021-03-21
Rated 5 out of 5 by from Very Easy To Use User friendly, understandable program that saved me money from having to hire someone.
Date published: 2021-03-21
Rated 4 out of 5 by from great during stay home covid CONVENIENT BUT STILL A LOT ISSUES LIKE OVERPAYING WHEN YOU DIDNT MEAN TO
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo Tax is very easy Step by Step process was great and easy to follow.
Date published: 2021-03-21
Rated 5 out of 5 by from So Easy. Great Product/Serivce Automatic import of documents from financial institutions saves so much time and promotes accuracy
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is a great product Easy to use product and I would refer a friend. Thanks
Date published: 2021-03-21
Rated 5 out of 5 by from Quick and easy, third year in the books! Long time user, third year and its as easy as its ever been. Nice to be able to walk away from it and come back when its convenient. The live chats are full of nice people to help you across something you may not be sure about.
Date published: 2021-03-21
Rated 2 out of 5 by from Bad workflow; keeps pushing for upgrade to MAX This is the worst year yet, and may be my last with TurboTax. EVERY time I returned to work on it, I had to go through the same basic questions, AND got asked to upgrade to another level AND to upgrade to MAX. Reviewing my return was the same...going through all sorts of detail to Continue. The help was less helpful than in previous years, and to top it off, the rate/price keeps rising. I was on the fence this year, but kept with TurboTax, but next year, I'm going shopping.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 7137