TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Easy to use not crazy about state fees though Ive never personally had an issue thankfully :) Millions of ppl can not say the same this year unfortunately. This "blip" was huge and costly to alot of souls. I appreciate your easy to use program however. Fingers crossed it all goes well.
Date published: 2021-03-20
Rated 5 out of 5 by from Love ITTTTTT!!!!! I love it. I was scared to file by myself but it was so self explanatory.
Date published: 2021-03-20
Rated 5 out of 5 by from turbotax is great Turbo tax was quick and easy and very convenient.Sophy
Date published: 2021-03-20
Rated 5 out of 5 by from easy 1st time free n easy im finally relieved i can't ask for any more easier options
Date published: 2021-03-20
Rated 5 out of 5 by from awsome ... but, a question Loved the feature of bringing last year's data into this year's return prep. But, a question: Preparing a Trust return, last year's (2019) Capital Loss Carryforward worked fine on the 2020 Fed Form, but I could not find it at all on the 2020 California return. Is it possible that CA does *not* recognize Loss Carryforwards for 'trusts?
Date published: 2021-03-20
Rated 5 out of 5 by from Very easy to use works great first time doing my taxes they made it very easy it was great
Date published: 2021-03-20
Rated 1 out of 5 by from Very disappointing product I had a 1042-S form, and advice given by tax advisers of this platform were contradictory. On a top of it, after some work on my hand, I had to pay for a deluxe version, which seems to be useless (some people filling 1042-S form didn't need it). I wish I could have used Sprintax which is much more user friendly.
Date published: 2021-03-20
Rated 4 out of 5 by from Mostly Satisfied Other than the issues with the form 2210 (Underpayment of Estimated Tax) I had no problems. It took about a month to get that form corrected, longer than I thought it should.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbotax is the best Been using turbotax ever since i started filing my taxes, i like that it's easy to use even to someone without prior knowledge of filing taxes. it guides you step by step.
Date published: 2021-03-20
Rated 5 out of 5 by from Excellent Service! I have utilized Turbo Tax services for many years and each year they continue to provided excellent service. Very easy to understand and efficient to complete.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 7103
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use not crazy about state fees though Ive never personally had an issue thankfully :) Millions of ppl can not say the same this year unfortunately. This "blip" was huge and costly to alot of souls. I appreciate your easy to use program however. Fingers crossed it all goes well.
Date published: 2021-03-20
Rated 5 out of 5 by from Love ITTTTTT!!!!! I love it. I was scared to file by myself but it was so self explanatory.
Date published: 2021-03-20
Rated 5 out of 5 by from turbotax is great Turbo tax was quick and easy and very convenient.Sophy
Date published: 2021-03-20
Rated 5 out of 5 by from easy 1st time free n easy im finally relieved i can't ask for any more easier options
Date published: 2021-03-20
Rated 5 out of 5 by from awsome ... but, a question Loved the feature of bringing last year's data into this year's return prep. But, a question: Preparing a Trust return, last year's (2019) Capital Loss Carryforward worked fine on the 2020 Fed Form, but I could not find it at all on the 2020 California return. Is it possible that CA does *not* recognize Loss Carryforwards for 'trusts?
Date published: 2021-03-20
Rated 5 out of 5 by from Very easy to use works great first time doing my taxes they made it very easy it was great
Date published: 2021-03-20
Rated 1 out of 5 by from Very disappointing product I had a 1042-S form, and advice given by tax advisers of this platform were contradictory. On a top of it, after some work on my hand, I had to pay for a deluxe version, which seems to be useless (some people filling 1042-S form didn't need it). I wish I could have used Sprintax which is much more user friendly.
Date published: 2021-03-20
Rated 4 out of 5 by from Mostly Satisfied Other than the issues with the form 2210 (Underpayment of Estimated Tax) I had no problems. It took about a month to get that form corrected, longer than I thought it should.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbotax is the best Been using turbotax ever since i started filing my taxes, i like that it's easy to use even to someone without prior knowledge of filing taxes. it guides you step by step.
Date published: 2021-03-20
Rated 5 out of 5 by from Excellent Service! I have utilized Turbo Tax services for many years and each year they continue to provided excellent service. Very easy to understand and efficient to complete.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 7103