TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is amazing . Fast and efficient . Great for the busy people who can’t make appointments.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is easy It was a very good experience. I feel good about the process. Thanks Turbotax.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use Easy to use and close out items to ensure filing is accurate
Date published: 2022-02-25
Rated 5 out of 5 by from Happy first-timer Went very well for a first-time user. Only thing I'd like to recommend has to do with the chat help. Would be nice if there were a clock telling you it's 10 or 12 minutes, whatever, until you'll get a response. I know those clocks are never accurate, but it'd give you an idea whether you had time to go grab a drink, put the cat out, or do something else.
Date published: 2022-02-25
Rated 1 out of 5 by from Wont be using next year I liked turbotax because it was easy for me to file. but now they increased their prices for the same process. They also make you think you're getting more money than you actually are when you start vs when you finish.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is great. Have used TurboTax for several years and have always been very satisfied.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is awesome It was great I did my own taxes and you all where a good help
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is unmatched Turbo tax is becoming too expensive. However I have been using them the past ten years and nothing compares to the service. I love the virtual help & the fact you can speak to live representatives who do an awesome job resolving issues. They are always polite. Thank you Larry & Javier to representatives who helped me today.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is awesome! I had a pleasant, easy to navigate experience while using turbo.
Date published: 2022-02-25
Rated 5 out of 5 by from turbo tax is great I love that using it from year to year everything is saved so its really easy
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7103
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is amazing . Fast and efficient . Great for the busy people who can’t make appointments.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is easy It was a very good experience. I feel good about the process. Thanks Turbotax.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use Easy to use and close out items to ensure filing is accurate
Date published: 2022-02-25
Rated 5 out of 5 by from Happy first-timer Went very well for a first-time user. Only thing I'd like to recommend has to do with the chat help. Would be nice if there were a clock telling you it's 10 or 12 minutes, whatever, until you'll get a response. I know those clocks are never accurate, but it'd give you an idea whether you had time to go grab a drink, put the cat out, or do something else.
Date published: 2022-02-25
Rated 1 out of 5 by from Wont be using next year I liked turbotax because it was easy for me to file. but now they increased their prices for the same process. They also make you think you're getting more money than you actually are when you start vs when you finish.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is great. Have used TurboTax for several years and have always been very satisfied.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is awesome It was great I did my own taxes and you all where a good help
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is unmatched Turbo tax is becoming too expensive. However I have been using them the past ten years and nothing compares to the service. I love the virtual help & the fact you can speak to live representatives who do an awesome job resolving issues. They are always polite. Thank you Larry & Javier to representatives who helped me today.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is awesome! I had a pleasant, easy to navigate experience while using turbo.
Date published: 2022-02-25
Rated 5 out of 5 by from turbo tax is great I love that using it from year to year everything is saved so its really easy
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7103