TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Love TurboTax Very quick and easy experience! Made finding deductions very easy
Date published: 2021-03-09
Rated 5 out of 5 by from Wow, TurboTax is like doing taxes with a friend! I've used my best friend, an accountant, for years and even she suggested I try TurboTax Free since I now have a simple file. It was so easy. Loved it and will have others in my family use them, also.
Date published: 2021-03-09
Rated 5 out of 5 by from EXELLENT AND WONDERFUL ALWAYS ON POINT IN ASSISTING ON HOW TO FILE.I WOULD RECOMMEND TO ANYONE.
Date published: 2021-03-09
Rated 5 out of 5 by from Great! It was very quick and easy. This website walked me through everything to successfully complete my taxes.
Date published: 2021-03-09
Rated 4 out of 5 by from Easy to complete I had a problem with an unusual situation. I was able to speak with a very helpful gentleman who figured out the problem and I was able to wrap up my return.
Date published: 2021-03-09
Rated 5 out of 5 by from 2020 Tax Return I made so many errors that Turb tax advisor found & corrected fast & got me out the mess. Thank you
Date published: 2021-03-09
Rated 3 out of 5 by from Adequate Was it necessary to print every stock transaction I ended up with 97 pages, never had to print each transaction before
Date published: 2021-03-09
Rated 2 out of 5 by from Same Old Problems TT/Intuit never fixes the same persistent issues. 1099-Bs, entering transactions, same limited small space. You cannot see in total what you are entering. You must select next entry to see what you entered and if a mistake then edit to fix. Why cannot this space be 50-60 Characters in length? TT support - has become steadily worse over the years. Can't get by the Artificial Assistant to talk to a real person - this is extremely difficult - then if you get by the AA, you get a person with children yelling and playing in the background - who cannot understand what you are saying, who then goes away for many minutes - and you never get an answer. TT Premium 2020 - keeps asking to activate! This should have been fixed immediately. There are numerous comments on this in the forum. No excuse for this to be lingering. A download fix should have been available by March.
Date published: 2021-03-09
Rated 5 out of 5 by from Very easy to use. It was easy to go through the step by step process.
Date published: 2021-03-09
Rated 5 out of 5 by from Amazing I love using turbotax to do my taxes every year. it is accurate and it makes sure to maximize your refund. it even goes back through to make sure you've enter your information correctly and also double checks to make sure it's right. i recommend using turbotax. i've used it for the last six years with no problems
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7098
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Love TurboTax Very quick and easy experience! Made finding deductions very easy
Date published: 2021-03-09
Rated 5 out of 5 by from Wow, TurboTax is like doing taxes with a friend! I've used my best friend, an accountant, for years and even she suggested I try TurboTax Free since I now have a simple file. It was so easy. Loved it and will have others in my family use them, also.
Date published: 2021-03-09
Rated 5 out of 5 by from EXELLENT AND WONDERFUL ALWAYS ON POINT IN ASSISTING ON HOW TO FILE.I WOULD RECOMMEND TO ANYONE.
Date published: 2021-03-09
Rated 5 out of 5 by from Great! It was very quick and easy. This website walked me through everything to successfully complete my taxes.
Date published: 2021-03-09
Rated 4 out of 5 by from Easy to complete I had a problem with an unusual situation. I was able to speak with a very helpful gentleman who figured out the problem and I was able to wrap up my return.
Date published: 2021-03-09
Rated 5 out of 5 by from 2020 Tax Return I made so many errors that Turb tax advisor found & corrected fast & got me out the mess. Thank you
Date published: 2021-03-09
Rated 3 out of 5 by from Adequate Was it necessary to print every stock transaction I ended up with 97 pages, never had to print each transaction before
Date published: 2021-03-09
Rated 2 out of 5 by from Same Old Problems TT/Intuit never fixes the same persistent issues. 1099-Bs, entering transactions, same limited small space. You cannot see in total what you are entering. You must select next entry to see what you entered and if a mistake then edit to fix. Why cannot this space be 50-60 Characters in length? TT support - has become steadily worse over the years. Can't get by the Artificial Assistant to talk to a real person - this is extremely difficult - then if you get by the AA, you get a person with children yelling and playing in the background - who cannot understand what you are saying, who then goes away for many minutes - and you never get an answer. TT Premium 2020 - keeps asking to activate! This should have been fixed immediately. There are numerous comments on this in the forum. No excuse for this to be lingering. A download fix should have been available by March.
Date published: 2021-03-09
Rated 5 out of 5 by from Very easy to use. It was easy to go through the step by step process.
Date published: 2021-03-09
Rated 5 out of 5 by from Amazing I love using turbotax to do my taxes every year. it is accurate and it makes sure to maximize your refund. it even goes back through to make sure you've enter your information correctly and also double checks to make sure it's right. i recommend using turbotax. i've used it for the last six years with no problems
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7098