TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from very helpful the tutorials were explained with ease. I needed live assistance and Jaqueline called me with 5 minutes and walked me through some unfamiliar territory and answered my questions.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is an excellent quality service! I have used Turbo Tax for years and it is always efficient, correct and easy-to-use !
Date published: 2022-02-25
Rated 2 out of 5 by from Easy Enough To Use But Too Many Fees Add Up Why am I paying almost $200 to file my taxes when my return is barely $300. It just doesn't make sense to me. Simply because I have a couple of 1099s, and did 1 job in a state I didn't live in, I have to pay $109 for "self-employment," $39 PER state, and then they tried to sneak in an ANOTHER $39 because I chose to pay using my refund. I'm wondering if there are any other options out there that could've allowed me to do this for less.
Date published: 2022-02-25
Rated 5 out of 5 by from Great job turbotax Turbotax made it very easy for an older guy like myself to do my taxes on my own.
Date published: 2022-02-25
Rated 5 out of 5 by from great and easy easy to use and quick-very satisfied. It went better than I expected
Date published: 2022-02-25
Rated 5 out of 5 by from great she was excellent very professional and patient with me
Date published: 2022-02-25
Rated 5 out of 5 by from quite easy to complete very easy to use was able to complete my taxes with their help without a problem
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo Tax is fine There was a section where you asked for information at the end and I could not type in the boxes They were in a small insert and were grey in color.
Date published: 2022-02-25
Rated 1 out of 5 by from turbo tax hides fees be VERY careful!!!!!! awful will be my last year using it to many other online tax return sites
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is all I need. When I needed help, the live chat really helped me understand what I was confused about. was able to file successfully.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7098
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very helpful the tutorials were explained with ease. I needed live assistance and Jaqueline called me with 5 minutes and walked me through some unfamiliar territory and answered my questions.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is an excellent quality service! I have used Turbo Tax for years and it is always efficient, correct and easy-to-use !
Date published: 2022-02-25
Rated 2 out of 5 by from Easy Enough To Use But Too Many Fees Add Up Why am I paying almost $200 to file my taxes when my return is barely $300. It just doesn't make sense to me. Simply because I have a couple of 1099s, and did 1 job in a state I didn't live in, I have to pay $109 for "self-employment," $39 PER state, and then they tried to sneak in an ANOTHER $39 because I chose to pay using my refund. I'm wondering if there are any other options out there that could've allowed me to do this for less.
Date published: 2022-02-25
Rated 5 out of 5 by from Great job turbotax Turbotax made it very easy for an older guy like myself to do my taxes on my own.
Date published: 2022-02-25
Rated 5 out of 5 by from great and easy easy to use and quick-very satisfied. It went better than I expected
Date published: 2022-02-25
Rated 5 out of 5 by from great she was excellent very professional and patient with me
Date published: 2022-02-25
Rated 5 out of 5 by from quite easy to complete very easy to use was able to complete my taxes with their help without a problem
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo Tax is fine There was a section where you asked for information at the end and I could not type in the boxes They were in a small insert and were grey in color.
Date published: 2022-02-25
Rated 1 out of 5 by from turbo tax hides fees be VERY careful!!!!!! awful will be my last year using it to many other online tax return sites
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is all I need. When I needed help, the live chat really helped me understand what I was confused about. was able to file successfully.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7098