TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Product Great, easy to use product. Language was easy to understand and follow.
Date published: 2021-03-22
Rated 2 out of 5 by from Still Have to Manually Adjust to Handle ESPP TurboTax still doesn't ask clear questions on ESPP transactions. For short sales the discounted portion of the purchase price is included in Box 1 of the W2. TurboTax continues to tax show that portion as taxable income again. I was able to to adjust the taxable amount but not from the routine questions from Turbo Tax. Also, I had income from two states. The W2 for the second state showed 0 in Box 1 because 100% of the income was shown in the first state's box 1. TurboTax wouldn't allow me to e-file. Reserarching for an answer I only saw snarky answers from TurboTax employees saying it was likely because a federal form was not available yet. That wasn't the case at all. I was able to work around the issue by putting $1 in Box 1 for the second state.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy, fast, helpful Very quick and easy, I use the free edition every year.
Date published: 2021-03-22
Rated 5 out of 5 by from It's very good A whole Lotta of click after click after click after click
Date published: 2021-03-22
Rated 5 out of 5 by from Great Very easy to use. The program is walks you through the process.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax is great, can be better Its simple to use. Its awesome to have expert help available at a click. The tabs and navigation can be confusing. They can organize it better with the content and title list on the left side, which can make it a better experience.
Date published: 2021-03-22
Rated 5 out of 5 by from turbotax is a life saver!!!! TurboTax is a life saver!!!! so helpful in filing my tax return. i tried to do it myself and failed turbo legit made life easier!
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax was helpful I appreciate the fact that I can file my taxes on my own and get help through a step-by-step process!
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent Product The Turbo Tax CD is put together very well and is easy to go through. Thumbs up!! I would recommend this product to anyone interested in learning about preparing taxes because it gives you a foundation to work with.
Date published: 2021-03-22
Rated 5 out of 5 by from I love Turbo Tax For the last 10+ years I have had the opportunity to learn to file my taxes using turbo tax which saved me a lot of money. I thank turbo tax for allowing people to be self sufficient.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 7090
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product Great, easy to use product. Language was easy to understand and follow.
Date published: 2021-03-22
Rated 2 out of 5 by from Still Have to Manually Adjust to Handle ESPP TurboTax still doesn't ask clear questions on ESPP transactions. For short sales the discounted portion of the purchase price is included in Box 1 of the W2. TurboTax continues to tax show that portion as taxable income again. I was able to to adjust the taxable amount but not from the routine questions from Turbo Tax. Also, I had income from two states. The W2 for the second state showed 0 in Box 1 because 100% of the income was shown in the first state's box 1. TurboTax wouldn't allow me to e-file. Reserarching for an answer I only saw snarky answers from TurboTax employees saying it was likely because a federal form was not available yet. That wasn't the case at all. I was able to work around the issue by putting $1 in Box 1 for the second state.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy, fast, helpful Very quick and easy, I use the free edition every year.
Date published: 2021-03-22
Rated 5 out of 5 by from It's very good A whole Lotta of click after click after click after click
Date published: 2021-03-22
Rated 5 out of 5 by from Great Very easy to use. The program is walks you through the process.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax is great, can be better Its simple to use. Its awesome to have expert help available at a click. The tabs and navigation can be confusing. They can organize it better with the content and title list on the left side, which can make it a better experience.
Date published: 2021-03-22
Rated 5 out of 5 by from turbotax is a life saver!!!! TurboTax is a life saver!!!! so helpful in filing my tax return. i tried to do it myself and failed turbo legit made life easier!
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax was helpful I appreciate the fact that I can file my taxes on my own and get help through a step-by-step process!
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent Product The Turbo Tax CD is put together very well and is easy to go through. Thumbs up!! I would recommend this product to anyone interested in learning about preparing taxes because it gives you a foundation to work with.
Date published: 2021-03-22
Rated 5 out of 5 by from I love Turbo Tax For the last 10+ years I have had the opportunity to learn to file my taxes using turbo tax which saved me a lot of money. I thank turbo tax for allowing people to be self sufficient.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 7090