TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo is the best I love that you just answer a series of questions and put in a few pieces of information and before you know it, you're done! Not to mention its free ;)
Date published: 2021-03-09
Rated 1 out of 5 by from It was hard and confusing Never doing this again, it said i could easily fix the wrong ENI number and refile. you cant, after paying to electronically e-file with Turbo tax, completely frustrated now need to mail them and cost more money i don't have.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is so easy I have been using for years and it is very easy to fix or amend any returns
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is great!! Thank you for giving me a free option to do my taxes. It makes my life so easy.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax, reliable as it should be! I've never really had an issue with Turbo Tax, as the only trouble I've ever encountered are of my own doing, and I plan to continue to use this software to complete my taxes!
Date published: 2021-03-09
Rated 5 out of 5 by from i love it here i completed my taxes in 30 mins it cant get any better then that
Date published: 2021-03-09
Rated 4 out of 5 by from Easy and convenient This was the first time i used TurboTax and I was pleasantly surprised with how easy it to use and also I opted for a professional to look over before I filed and it was well worth it.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is great Love it I understand everything is so easy and fast
Date published: 2021-03-09
Rated 4 out of 5 by from I like it is easy It was not hard at all to do by you self, and its free. Overall i like it and its awesome
Date published: 2021-03-09
Rated 2 out of 5 by from TurboTax is wanting. I have used TurboTax for many years and up until this year I've very satisfied with the product. But this year for whatever reason I am unable to E-file my Federal return. Multiple attempts has resulted with this message: "TurboTax was unable to send your return to the Intuit Electronic Filing Center, for the following reason: cannot parse response". Unless I am able to finally E-file my return this will be the last year that I use TurboTax to figure and file my taxes. I contacted Customer Support and was given this reference case number: 472588555. I'm still unable to file my return.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7086
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo is the best I love that you just answer a series of questions and put in a few pieces of information and before you know it, you're done! Not to mention its free ;)
Date published: 2021-03-09
Rated 1 out of 5 by from It was hard and confusing Never doing this again, it said i could easily fix the wrong ENI number and refile. you cant, after paying to electronically e-file with Turbo tax, completely frustrated now need to mail them and cost more money i don't have.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is so easy I have been using for years and it is very easy to fix or amend any returns
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is great!! Thank you for giving me a free option to do my taxes. It makes my life so easy.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax, reliable as it should be! I've never really had an issue with Turbo Tax, as the only trouble I've ever encountered are of my own doing, and I plan to continue to use this software to complete my taxes!
Date published: 2021-03-09
Rated 5 out of 5 by from i love it here i completed my taxes in 30 mins it cant get any better then that
Date published: 2021-03-09
Rated 4 out of 5 by from Easy and convenient This was the first time i used TurboTax and I was pleasantly surprised with how easy it to use and also I opted for a professional to look over before I filed and it was well worth it.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is great Love it I understand everything is so easy and fast
Date published: 2021-03-09
Rated 4 out of 5 by from I like it is easy It was not hard at all to do by you self, and its free. Overall i like it and its awesome
Date published: 2021-03-09
Rated 2 out of 5 by from TurboTax is wanting. I have used TurboTax for many years and up until this year I've very satisfied with the product. But this year for whatever reason I am unable to E-file my Federal return. Multiple attempts has resulted with this message: "TurboTax was unable to send your return to the Intuit Electronic Filing Center, for the following reason: cannot parse response". Unless I am able to finally E-file my return this will be the last year that I use TurboTax to figure and file my taxes. I contacted Customer Support and was given this reference case number: 472588555. I'm still unable to file my return.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7086