TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax saved so much time and stress! I have no idea what I would have done without it! Love the military discount as well! Incredible service! Game Changer!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax made it less painful. I haven't filed my own taxes in several years, but decided to this year. Thank you Jake, Aubrey, and Denise. I took all 3 of you to get my returns filed! I'll be back next year.
Date published: 2021-03-10
Rated 4 out of 5 by from Great but it wouldn't let me enter charitable $ Very easy to use. One problem though was it wouldn't let me enter the $300 charitable contribution without generating an error. I got frustrated and finally deleted my contribution.
Date published: 2021-03-10
Rated 4 out of 5 by from Worked great I have a very basic return and this format makes it easy for me to file. Used it for at least the past 10 years.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo tax is simple and amazing! It was my first time filing taxes and it was so easy!
Date published: 2021-03-10
Rated 5 out of 5 by from turbotax is easy It took me awhile because of the reading, It is easy to do.
Date published: 2021-03-10
Rated 5 out of 5 by from Best Tax Experience! The application was extremely well organized. Our "live" preparer Sandra was warm and friendly and appeared to genuinely care about my situation and provided all the information to handle it properly.
Date published: 2021-03-10
Rated 4 out of 5 by from TurboTax Dowload activation code hard to find From the 800 number, I got wonderful help from a real human with finding my activation code for my downloaded 2020 TurboTax. But getting to the human past the automated voice was painful. Once in TurboTax, everything went pretty smoothly. I will keep using TurboTax.
Date published: 2021-03-10
Rated 4 out of 5 by from Fast and helpful I appreciated how fast and thorough the process was. Some answers to my questions were not found but overall it was helpful.
Date published: 2021-03-10
Rated 4 out of 5 by from OK It was stressful. Need more support from the staff person. My return has been rejected three times and I have no idea how to resolve the issue. I continue to repeat what I have already entered. I don't see anyone telling me what us wrong or where to find the information needed.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7072
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax saved so much time and stress! I have no idea what I would have done without it! Love the military discount as well! Incredible service! Game Changer!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax made it less painful. I haven't filed my own taxes in several years, but decided to this year. Thank you Jake, Aubrey, and Denise. I took all 3 of you to get my returns filed! I'll be back next year.
Date published: 2021-03-10
Rated 4 out of 5 by from Great but it wouldn't let me enter charitable $ Very easy to use. One problem though was it wouldn't let me enter the $300 charitable contribution without generating an error. I got frustrated and finally deleted my contribution.
Date published: 2021-03-10
Rated 4 out of 5 by from Worked great I have a very basic return and this format makes it easy for me to file. Used it for at least the past 10 years.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo tax is simple and amazing! It was my first time filing taxes and it was so easy!
Date published: 2021-03-10
Rated 5 out of 5 by from turbotax is easy It took me awhile because of the reading, It is easy to do.
Date published: 2021-03-10
Rated 5 out of 5 by from Best Tax Experience! The application was extremely well organized. Our "live" preparer Sandra was warm and friendly and appeared to genuinely care about my situation and provided all the information to handle it properly.
Date published: 2021-03-10
Rated 4 out of 5 by from TurboTax Dowload activation code hard to find From the 800 number, I got wonderful help from a real human with finding my activation code for my downloaded 2020 TurboTax. But getting to the human past the automated voice was painful. Once in TurboTax, everything went pretty smoothly. I will keep using TurboTax.
Date published: 2021-03-10
Rated 4 out of 5 by from Fast and helpful I appreciated how fast and thorough the process was. Some answers to my questions were not found but overall it was helpful.
Date published: 2021-03-10
Rated 4 out of 5 by from OK It was stressful. Need more support from the staff person. My return has been rejected three times and I have no idea how to resolve the issue. I continue to repeat what I have already entered. I don't see anyone telling me what us wrong or where to find the information needed.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7072