TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so easy! Great free service. Takes less than 45 minutes to complete my taxes.
Date published: 2021-03-11
Rated 5 out of 5 by from The online help I received was great. Despite finding out that somehow my 2019 weren’t completed I am a least reassured that it’s something I did wrong.
Date published: 2021-03-11
Rated 5 out of 5 by from Great app. Was very easy to use. I will definitely recommend this app to my friends and family.
Date published: 2021-03-11
Rated 3 out of 5 by from Support for a clear bug in program was terrible I had a bug that it was asking me for Entity information for the PR but when I entered it then is said because I had an SSN I shouldn't of entered it. I asked for support and they came back with "After investigating the issue, we found that the product is working as designed. It appears that information is being carried over from your prior return that does not allow for the designation to be updated in our system for current tax year. Because of the complexity of your return, you may wish to consult with a tax professional." This was no answer to a bug. I decided to try and trick it. I removed the designation of a PR in the interview and it gave me an error on the form for no PR. Then I typed in the PR information manually in the form and that fixed it. It would be nice if you would fix the bug for next year so it works correctly.
Date published: 2021-03-11
Rated 3 out of 5 by from seams to be an error in the software My wife inherited part of an non-qualified insurance annuity from her father. Her father was in his 90s when he past. $ children each got 1/4. The software is tell me if it not for the 2020 Cares Act she would have been required to take an RMD when everything else tells me there is no RMD on a non-qualified annuity inherited through death.
Date published: 2021-03-11
Rated 5 out of 5 by from AWESOME EASY TO COMPLETE NO HEADACHES....INSTRUCTIONS WERE EASY,
Date published: 2021-03-11
Rated 5 out of 5 by from yay i did it it was easy to do and didn't take long at all to finifh
Date published: 2021-03-11
Rated 5 out of 5 by from I almost always use Turbo Tax. I have used Turbo Tax for about 6 or 7 years. I have not had a problem with doing my taxes this way.
Date published: 2021-03-11
Rated 5 out of 5 by from Great and it's easy! No live talk just followed instructions!It was so easy!
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is easy and straight forward to use TurboTax is easy and straight forward to use. I have used it for many many years!
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7040
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so easy! Great free service. Takes less than 45 minutes to complete my taxes.
Date published: 2021-03-11
Rated 5 out of 5 by from The online help I received was great. Despite finding out that somehow my 2019 weren’t completed I am a least reassured that it’s something I did wrong.
Date published: 2021-03-11
Rated 5 out of 5 by from Great app. Was very easy to use. I will definitely recommend this app to my friends and family.
Date published: 2021-03-11
Rated 3 out of 5 by from Support for a clear bug in program was terrible I had a bug that it was asking me for Entity information for the PR but when I entered it then is said because I had an SSN I shouldn't of entered it. I asked for support and they came back with "After investigating the issue, we found that the product is working as designed. It appears that information is being carried over from your prior return that does not allow for the designation to be updated in our system for current tax year. Because of the complexity of your return, you may wish to consult with a tax professional." This was no answer to a bug. I decided to try and trick it. I removed the designation of a PR in the interview and it gave me an error on the form for no PR. Then I typed in the PR information manually in the form and that fixed it. It would be nice if you would fix the bug for next year so it works correctly.
Date published: 2021-03-11
Rated 3 out of 5 by from seams to be an error in the software My wife inherited part of an non-qualified insurance annuity from her father. Her father was in his 90s when he past. $ children each got 1/4. The software is tell me if it not for the 2020 Cares Act she would have been required to take an RMD when everything else tells me there is no RMD on a non-qualified annuity inherited through death.
Date published: 2021-03-11
Rated 5 out of 5 by from AWESOME EASY TO COMPLETE NO HEADACHES....INSTRUCTIONS WERE EASY,
Date published: 2021-03-11
Rated 5 out of 5 by from yay i did it it was easy to do and didn't take long at all to finifh
Date published: 2021-03-11
Rated 5 out of 5 by from I almost always use Turbo Tax. I have used Turbo Tax for about 6 or 7 years. I have not had a problem with doing my taxes this way.
Date published: 2021-03-11
Rated 5 out of 5 by from Great and it's easy! No live talk just followed instructions!It was so easy!
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is easy and straight forward to use TurboTax is easy and straight forward to use. I have used it for many many years!
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7040