TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Live Help was Awesome! I used the premier version because of extra circumstances this year. I had to file 2 different state forms which were rather confusing. I was able to connect with a live tax expert who reviewed my forms, answered my questions, and was extremely helpful. I felt confident filing when our session was done.
Date published: 2021-03-17
Rated 5 out of 5 by from amazing service and support filing was a breeze even though i had state taxes as well.
Date published: 2021-03-17
Rated 2 out of 5 by from Much more difficult than past versions Even for a simple return, which should be free, the software is more difficult than prior versions. We went to a tax professional for one year, and getting back into TurboTax was not easy - rather than recognizing the gap, it populated with incorrect information. It is full of up-sell suggestions, which are very annoying and cause consternation.....what if you really need to spend more money on an upgraded version? Not likely, but it feel pretty pushy.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax was great Easy to use. Fast and effective without shortcuts or ambiguity in regards to the filing process.
Date published: 2021-03-17
Rated 4 out of 5 by from Good Very user friendly and simple to use, was able to get through tax input with little trouble.
Date published: 2021-03-17
Rated 4 out of 5 by from Very helpful. Very helpful will for sure be using this app nest time tax season comes around.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Makes It Easy! Fantastic experience as always. Couldn't ask for a better user-friendly format. They've done a great job anticipating questions and providing answers and clarifications.
Date published: 2021-03-17
Rated 3 out of 5 by from State filing a problem if you had more than 1 job I have to mail my files instead of being able to eFile due to the fact I changed jobs in the state within one year.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome My Experience was great! I would recommend this package to those who are unsure of tax details and what best suits my situation for deductions.
Date published: 2021-03-17
Rated 5 out of 5 by from Smooth and user friendly It was easy to navigate thorugh all scenario. Have been using Turbo Tax for almost 18 years.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 7040
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Live Help was Awesome! I used the premier version because of extra circumstances this year. I had to file 2 different state forms which were rather confusing. I was able to connect with a live tax expert who reviewed my forms, answered my questions, and was extremely helpful. I felt confident filing when our session was done.
Date published: 2021-03-17
Rated 5 out of 5 by from amazing service and support filing was a breeze even though i had state taxes as well.
Date published: 2021-03-17
Rated 2 out of 5 by from Much more difficult than past versions Even for a simple return, which should be free, the software is more difficult than prior versions. We went to a tax professional for one year, and getting back into TurboTax was not easy - rather than recognizing the gap, it populated with incorrect information. It is full of up-sell suggestions, which are very annoying and cause consternation.....what if you really need to spend more money on an upgraded version? Not likely, but it feel pretty pushy.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax was great Easy to use. Fast and effective without shortcuts or ambiguity in regards to the filing process.
Date published: 2021-03-17
Rated 4 out of 5 by from Good Very user friendly and simple to use, was able to get through tax input with little trouble.
Date published: 2021-03-17
Rated 4 out of 5 by from Very helpful. Very helpful will for sure be using this app nest time tax season comes around.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Makes It Easy! Fantastic experience as always. Couldn't ask for a better user-friendly format. They've done a great job anticipating questions and providing answers and clarifications.
Date published: 2021-03-17
Rated 3 out of 5 by from State filing a problem if you had more than 1 job I have to mail my files instead of being able to eFile due to the fact I changed jobs in the state within one year.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome My Experience was great! I would recommend this package to those who are unsure of tax details and what best suits my situation for deductions.
Date published: 2021-03-17
Rated 5 out of 5 by from Smooth and user friendly It was easy to navigate thorugh all scenario. Have been using Turbo Tax for almost 18 years.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 7040