TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Amazing Wow! Helped so much I love the new Live feature! Paul did amazing work with me!
Date published: 2021-03-09
Rated 5 out of 5 by from It's fine. I have no reason to crap on turbotax, its free and easy so it gets five stars. Simple as that.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax made tax filing stress free! If you can read and follow directions, you can file your own taxes!
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is easy to use Easy to use, covers all topics and assesses correct filing with good questions.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax makes lfe easy! Excellent Product! Intuitive and easy to use and quickly process my refund!
Date published: 2021-03-09
Rated 4 out of 5 by from Product is good but prices are higher this year. The expert I spoke with was friendly and seemed knowledgeable about our question.
Date published: 2021-03-09
Rated 5 out of 5 by from 8+years straight for me with TT!Love it So easy to use, I feel comfortable and I'm always confident in the results! 8 years straight!
Date published: 2021-03-09
Rated 5 out of 5 by from Suggestion I have two suggestions and a comment for you. I had to call TurboTax support to find out which of two related sets of info from 1099 to enter and found that he was unable to receive pics of something illustrating what I was trying to tell him. Adding this capability for your support team might help in some cases. Secondly for several years now I've had to really look for the option to credit my refund to my next years estimate and the way to do this seems to change each year. For many years my inability to do this with my state return also kept me from e-filing State. It would be nice if somebody could make this info more readily accessible. I almost had to call support again this year to find out how to do it. My comment is displeasure over the need to upgrade my OS each year to be able to use TurboTax. I'm on a Mac running OSX 10.12 (10.8 on my laptop) because each time the computer companies upgrade an OS they add numerous unnecessary bells and whistles that slow a machine down significantly and make existing software and machines obsolete. End result is that the customer is forced to buy new computers and new software repeatedly each time the computer companies get a whim to extract more money from them. It's a con game that I avoid by keeping the OS that came with the computer. It makes a computer run much faster than new ones too. For what it's worth, I'm an old computer and radar engineer who has been working with computers since 1972. There is a time honored engineering principle called "The KISS principle". It stands for "Keep It Simple, Stupid". Please follow this rule and don't make TurboTax so complex that it needs the latest OS versions. It can be done... the VLC media player is quite powerful but will run on a very wide range of OS versions, simply by keeping that power simple in implementation. Please keep this in mind as you move forward in time.
Date published: 2021-03-09
Rated 4 out of 5 by from Very Good Product Easy to navigate. However, unless I missed it, I did not see any reference to ability to defer RMD for 2020 under the CARES Act. The software kept asking me for 2020 RMD info based on 2019 return.
Date published: 2021-03-09
Rated 4 out of 5 by from EASY TO USE ALL THE RIGHT QUESTIONS!! easy to use good explanations all the right questions are asked
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7036
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Amazing Wow! Helped so much I love the new Live feature! Paul did amazing work with me!
Date published: 2021-03-09
Rated 5 out of 5 by from It's fine. I have no reason to crap on turbotax, its free and easy so it gets five stars. Simple as that.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax made tax filing stress free! If you can read and follow directions, you can file your own taxes!
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is easy to use Easy to use, covers all topics and assesses correct filing with good questions.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax makes lfe easy! Excellent Product! Intuitive and easy to use and quickly process my refund!
Date published: 2021-03-09
Rated 4 out of 5 by from Product is good but prices are higher this year. The expert I spoke with was friendly and seemed knowledgeable about our question.
Date published: 2021-03-09
Rated 5 out of 5 by from 8+years straight for me with TT!Love it So easy to use, I feel comfortable and I'm always confident in the results! 8 years straight!
Date published: 2021-03-09
Rated 5 out of 5 by from Suggestion I have two suggestions and a comment for you. I had to call TurboTax support to find out which of two related sets of info from 1099 to enter and found that he was unable to receive pics of something illustrating what I was trying to tell him. Adding this capability for your support team might help in some cases. Secondly for several years now I've had to really look for the option to credit my refund to my next years estimate and the way to do this seems to change each year. For many years my inability to do this with my state return also kept me from e-filing State. It would be nice if somebody could make this info more readily accessible. I almost had to call support again this year to find out how to do it. My comment is displeasure over the need to upgrade my OS each year to be able to use TurboTax. I'm on a Mac running OSX 10.12 (10.8 on my laptop) because each time the computer companies upgrade an OS they add numerous unnecessary bells and whistles that slow a machine down significantly and make existing software and machines obsolete. End result is that the customer is forced to buy new computers and new software repeatedly each time the computer companies get a whim to extract more money from them. It's a con game that I avoid by keeping the OS that came with the computer. It makes a computer run much faster than new ones too. For what it's worth, I'm an old computer and radar engineer who has been working with computers since 1972. There is a time honored engineering principle called "The KISS principle". It stands for "Keep It Simple, Stupid". Please follow this rule and don't make TurboTax so complex that it needs the latest OS versions. It can be done... the VLC media player is quite powerful but will run on a very wide range of OS versions, simply by keeping that power simple in implementation. Please keep this in mind as you move forward in time.
Date published: 2021-03-09
Rated 4 out of 5 by from Very Good Product Easy to navigate. However, unless I missed it, I did not see any reference to ability to defer RMD for 2020 under the CARES Act. The software kept asking me for 2020 RMD info based on 2019 return.
Date published: 2021-03-09
Rated 4 out of 5 by from EASY TO USE ALL THE RIGHT QUESTIONS!! easy to use good explanations all the right questions are asked
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7036