TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Mostly Fine with Some Frustrating Problems The user interface is fine for what it has, but the help menu for the download version gives answers for the online version. The problem with that is that the layout and features are not the same. The online version makes reporting crypto sales relatively easy, not so for the downloaded version. Worse, it's impossible to transfer a current year return from one version to the other so you're stuck with starting from scratch or fighting through the inconvenience if you realize the difference in features too late.
Date published: 2023-03-12
Rated 3 out of 5 by from turbo tax very simple and quick way to do taxes. I do think the fees were high. what happened to filing free
Date published: 2023-03-12
Rated 4 out of 5 by from fast, accurate and efficient I'm satisfied with the service. For less time and money than going to an accountant in person, I can have my taxes done on my timetable with the assistance of professionals and experts as needed.
Date published: 2023-03-12
Rated 5 out of 5 by from So Easy!! This is so easy to use. Hassle free. I love that I can pay the fee out of my refund. No out of pocket expense.
Date published: 2023-03-12
Rated 5 out of 5 by from Trusted Consistantly straight-forward, user-friendly, thorough, and reliable.
Date published: 2023-03-12
Rated 4 out of 5 by from its good and saves time All is fine, there is however some guess work i feel we need to do, and hope that it is done the right way
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax was easy and great Had a great and easy experience with Turbo Tax. For a simple tax return, it's so easy!!
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax makes it easy Guides you through the return and the filing process.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy for a Simple Mom Everything was explained in simple detail and easy to use. It is also economical for everyone.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax lacks detailed information Turbo Tax should provide more detailed information on such things as Social Security taxable income, types of deductible expenses, State allowable or exempt income and deductions and credits. More help should be available to explain things since few of us are accountants.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7032
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Mostly Fine with Some Frustrating Problems The user interface is fine for what it has, but the help menu for the download version gives answers for the online version. The problem with that is that the layout and features are not the same. The online version makes reporting crypto sales relatively easy, not so for the downloaded version. Worse, it's impossible to transfer a current year return from one version to the other so you're stuck with starting from scratch or fighting through the inconvenience if you realize the difference in features too late.
Date published: 2023-03-12
Rated 3 out of 5 by from turbo tax very simple and quick way to do taxes. I do think the fees were high. what happened to filing free
Date published: 2023-03-12
Rated 4 out of 5 by from fast, accurate and efficient I'm satisfied with the service. For less time and money than going to an accountant in person, I can have my taxes done on my timetable with the assistance of professionals and experts as needed.
Date published: 2023-03-12
Rated 5 out of 5 by from So Easy!! This is so easy to use. Hassle free. I love that I can pay the fee out of my refund. No out of pocket expense.
Date published: 2023-03-12
Rated 5 out of 5 by from Trusted Consistantly straight-forward, user-friendly, thorough, and reliable.
Date published: 2023-03-12
Rated 4 out of 5 by from its good and saves time All is fine, there is however some guess work i feel we need to do, and hope that it is done the right way
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax was easy and great Had a great and easy experience with Turbo Tax. For a simple tax return, it's so easy!!
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax makes it easy Guides you through the return and the filing process.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy for a Simple Mom Everything was explained in simple detail and easy to use. It is also economical for everyone.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax lacks detailed information Turbo Tax should provide more detailed information on such things as Social Security taxable income, types of deductible expenses, State allowable or exempt income and deductions and credits. More help should be available to explain things since few of us are accountants.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7032