TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Parker14 from
Absolutely recommend
TurboTax was easy, quick and convenient. Absolutely recommend. Came prepared. Done in under 2 hours from initial phone call. 5-stars!
Date published: 2022-06-24
Rated 5 out of 5 by
My Service from
TurboTax....great software!
Very well organized and laid out.............................
Date published: 2022-06-24
Rated 5 out of 5 by
Dina2014 from
Simple and Convenient
I was pretty hesitant to use turbo tax live along with the price tag that goes along with it. This year I could've gone to someone in person but given COVID etc, I thought it was just better to try to do everything from the comfort of my own home. My tax preparer was kind and patient and really took her time with answering any questions we had. I would definitely recommend the service
Date published: 2022-06-24
Rated 5 out of 5 by
Faithfairy from
5 out of 5 Stars for me
My only review is this... We will always use Turbo Tax
Date published: 2022-06-24
Rated 5 out of 5 by
RicTel from
great service
the service was great. The only hiccup was a change in representative. Lucia was easy to work with once she took over.
Date published: 2022-06-24
Rated 4 out of 5 by
dunk01 from
I like turbotax
Generally very easy to complete, occasionally not all the dots are connected until the review, and it is confusing during the review because the big picture is not presented, Only the one sees is the little detail that might not be complete, but it could have a lot of ramifications.
Date published: 2022-06-24
Rated 5 out of 5 by
ADB4627 from
COSTLY BUT WORTH IT
I did go through 3 different agents, in the end it was completed in a timely fashion
Date published: 2022-06-24
Rated 1 out of 5 by
RAPierce from
very disappointed
I've used Turbo Tax for 20+years but I've extremely disappointed. IRS shows sending the refund to our bank on March 9th and as of June 25th still nothing. The bank, Wells Fargo says they never received it. We can't get answers and we're out our refund during a very difficult time financially.
Date published: 2022-06-24
Rated 5 out of 5 by
Desiree234 from
Easy to use
Simple self explanatory easy to use software and has good help available if you hit snags
Date published: 2022-06-24
Rated 5 out of 5 by
EastLineLifer715 from
Turbo tax is fantastic!
This was the best, easiest, and user friendly tax preparation I've ever had the pleasure of using
All TurboTax® Offerings Reviews - Page 7026
Date published: 2022-06-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Parker14 from
Absolutely recommend
TurboTax was easy, quick and convenient. Absolutely recommend. Came prepared. Done in under 2 hours from initial phone call. 5-stars!
Date published: 2022-06-24
Rated 5 out of 5 by
My Service from
TurboTax....great software!
Very well organized and laid out.............................
Date published: 2022-06-24
Rated 5 out of 5 by
Dina2014 from
Simple and Convenient
I was pretty hesitant to use turbo tax live along with the price tag that goes along with it. This year I could've gone to someone in person but given COVID etc, I thought it was just better to try to do everything from the comfort of my own home. My tax preparer was kind and patient and really took her time with answering any questions we had. I would definitely recommend the service
Date published: 2022-06-24
Rated 5 out of 5 by
Faithfairy from
5 out of 5 Stars for me
My only review is this... We will always use Turbo Tax
Date published: 2022-06-24
Rated 5 out of 5 by
RicTel from
great service
the service was great. The only hiccup was a change in representative. Lucia was easy to work with once she took over.
Date published: 2022-06-24
Rated 4 out of 5 by
dunk01 from
I like turbotax
Generally very easy to complete, occasionally not all the dots are connected until the review, and it is confusing during the review because the big picture is not presented, Only the one sees is the little detail that might not be complete, but it could have a lot of ramifications.
Date published: 2022-06-24
Rated 5 out of 5 by
ADB4627 from
COSTLY BUT WORTH IT
I did go through 3 different agents, in the end it was completed in a timely fashion
Date published: 2022-06-24
Rated 1 out of 5 by
RAPierce from
very disappointed
I've used Turbo Tax for 20+years but I've extremely disappointed. IRS shows sending the refund to our bank on March 9th and as of June 25th still nothing. The bank, Wells Fargo says they never received it. We can't get answers and we're out our refund during a very difficult time financially.
Date published: 2022-06-24
Rated 5 out of 5 by
Desiree234 from
Easy to use
Simple self explanatory easy to use software and has good help available if you hit snags
Date published: 2022-06-24
Rated 5 out of 5 by
EastLineLifer715 from
Turbo tax is fantastic!
This was the best, easiest, and user friendly tax preparation I've ever had the pleasure of using
All TurboTax® Offerings Reviews - Page 7026
Date published: 2022-06-24