TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Awful product line I have to purchase 2 different turbotax products to do my taxes because my business is a multi member LLC. We are still a small business yet we pay the price of a larger company for our tax returns.
Date published: 2021-03-09
Rated 3 out of 5 by from will see my first time will see i really dont got moren to say but u need more letters
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo tax is great! I find it very easy to do my taxes on here. It was convenient for me to do it from the comfort of my home.
Date published: 2021-03-09
Rated 5 out of 5 by from turbotax is awsome I have used turbo tax for many years. They always find me money
Date published: 2021-03-09
Rated 4 out of 5 by from I love TurboTax Filing with TurboTax is always enjoyable, but it didn't seem as user friendly this year as in years past because it repeatedly required me to review and confirm data that was entered. Granted, this year's entries were unique due to withdrawing from 401k and starting a new job, etc. The main issue I ran into which required me to reach out to support, is my state taxes were asking for Hawaii Business Info, but I do not own a business - I am only an employee.
Date published: 2021-03-09
Rated 5 out of 5 by from So easy!! I have never filed my taxes before this year, and this was about the easiest thing I’ve done today!
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax came through again for CY20 retunes Successful filing of Fed and State returns. E-Filing was somewhat complicated and confusing to me and processing fee was high.
Date published: 2021-03-09
Rated 5 out of 5 by from Excellent Product I have been using Turbo Tax for many years and have never had a problem. It makes filing your taxes fast and simple.
Date published: 2021-03-09
Rated 4 out of 5 by from 2020 Tax return Federal return works well. I have had a few problems with the state return this year and in the past.
Date published: 2021-03-09
Rated 2 out of 5 by from Unable to modify imported list of beneficiaries Among the beneficiaries imported from 2019 1041, one was deceased. However, when I would try to delete the deceased's k-1, the deceased beneficiary would return to the list later. In addition, the deceased beneficiary would replace one of the other beneficiaries. This caused me to waste hours trying to find a workaround, and finally I had to resort to starting the 2020 return from scratch, without importing the 2019 data.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7020
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Awful product line I have to purchase 2 different turbotax products to do my taxes because my business is a multi member LLC. We are still a small business yet we pay the price of a larger company for our tax returns.
Date published: 2021-03-09
Rated 3 out of 5 by from will see my first time will see i really dont got moren to say but u need more letters
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo tax is great! I find it very easy to do my taxes on here. It was convenient for me to do it from the comfort of my home.
Date published: 2021-03-09
Rated 5 out of 5 by from turbotax is awsome I have used turbo tax for many years. They always find me money
Date published: 2021-03-09
Rated 4 out of 5 by from I love TurboTax Filing with TurboTax is always enjoyable, but it didn't seem as user friendly this year as in years past because it repeatedly required me to review and confirm data that was entered. Granted, this year's entries were unique due to withdrawing from 401k and starting a new job, etc. The main issue I ran into which required me to reach out to support, is my state taxes were asking for Hawaii Business Info, but I do not own a business - I am only an employee.
Date published: 2021-03-09
Rated 5 out of 5 by from So easy!! I have never filed my taxes before this year, and this was about the easiest thing I’ve done today!
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax came through again for CY20 retunes Successful filing of Fed and State returns. E-Filing was somewhat complicated and confusing to me and processing fee was high.
Date published: 2021-03-09
Rated 5 out of 5 by from Excellent Product I have been using Turbo Tax for many years and have never had a problem. It makes filing your taxes fast and simple.
Date published: 2021-03-09
Rated 4 out of 5 by from 2020 Tax return Federal return works well. I have had a few problems with the state return this year and in the past.
Date published: 2021-03-09
Rated 2 out of 5 by from Unable to modify imported list of beneficiaries Among the beneficiaries imported from 2019 1041, one was deceased. However, when I would try to delete the deceased's k-1, the deceased beneficiary would return to the list later. In addition, the deceased beneficiary would replace one of the other beneficiaries. This caused me to waste hours trying to find a workaround, and finally I had to resort to starting the 2020 return from scratch, without importing the 2019 data.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7020