TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbotax came through again for CY20 retunes Successful filing of Fed and State returns. E-Filing was somewhat complicated and confusing to me and processing fee was high.
Date published: 2021-03-09
Rated 5 out of 5 by from Excellent Product I have been using Turbo Tax for many years and have never had a problem. It makes filing your taxes fast and simple.
Date published: 2021-03-09
Rated 4 out of 5 by from 2020 Tax return Federal return works well. I have had a few problems with the state return this year and in the past.
Date published: 2021-03-09
Rated 2 out of 5 by from Unable to modify imported list of beneficiaries Among the beneficiaries imported from 2019 1041, one was deceased. However, when I would try to delete the deceased's k-1, the deceased beneficiary would return to the list later. In addition, the deceased beneficiary would replace one of the other beneficiaries. This caused me to waste hours trying to find a workaround, and finally I had to resort to starting the 2020 return from scratch, without importing the 2019 data.
Date published: 2021-03-09
Rated 5 out of 5 by from Thank Goodness for Turbo Tax I worked with Connie and I can't say enough wonderful words about her. I was in a panic and she walked me through everything. I will sleep well tonight!
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is Awesome It was easy and quick. I recommend it to everyone looking to do their taxes
Date published: 2021-03-09
Rated 4 out of 5 by from Good product Good product. I would recommend this product to file taxes.
Date published: 2021-03-09
Rated 5 out of 5 by from Super Easy and Fast!! I am a college student with a small income and this was fast, easy and free!!
Date published: 2021-03-09
Rated 4 out of 5 by from Easy to use, helpful. It was easy to use for our simple company. Suggested improvements: We import the company's data from QuickBooks, however the rounding causes totals to not match between the 2 products. There should be an easier way to account for that, and maybe there is but I don't know it. It was difficult to get back to the import screen which I had do to repeatedly trying to get numbers to balance the same way on both products. A quick way to get back to that point would be appreciated. In general, I liked using this product.
Date published: 2021-03-09
Rated 5 out of 5 by from awesome easy! love working with them! I will do it every year!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7017
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax came through again for CY20 retunes Successful filing of Fed and State returns. E-Filing was somewhat complicated and confusing to me and processing fee was high.
Date published: 2021-03-09
Rated 5 out of 5 by from Excellent Product I have been using Turbo Tax for many years and have never had a problem. It makes filing your taxes fast and simple.
Date published: 2021-03-09
Rated 4 out of 5 by from 2020 Tax return Federal return works well. I have had a few problems with the state return this year and in the past.
Date published: 2021-03-09
Rated 2 out of 5 by from Unable to modify imported list of beneficiaries Among the beneficiaries imported from 2019 1041, one was deceased. However, when I would try to delete the deceased's k-1, the deceased beneficiary would return to the list later. In addition, the deceased beneficiary would replace one of the other beneficiaries. This caused me to waste hours trying to find a workaround, and finally I had to resort to starting the 2020 return from scratch, without importing the 2019 data.
Date published: 2021-03-09
Rated 5 out of 5 by from Thank Goodness for Turbo Tax I worked with Connie and I can't say enough wonderful words about her. I was in a panic and she walked me through everything. I will sleep well tonight!
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is Awesome It was easy and quick. I recommend it to everyone looking to do their taxes
Date published: 2021-03-09
Rated 4 out of 5 by from Good product Good product. I would recommend this product to file taxes.
Date published: 2021-03-09
Rated 5 out of 5 by from Super Easy and Fast!! I am a college student with a small income and this was fast, easy and free!!
Date published: 2021-03-09
Rated 4 out of 5 by from Easy to use, helpful. It was easy to use for our simple company. Suggested improvements: We import the company's data from QuickBooks, however the rounding causes totals to not match between the 2 products. There should be an easier way to account for that, and maybe there is but I don't know it. It was difficult to get back to the import screen which I had do to repeatedly trying to get numbers to balance the same way on both products. A quick way to get back to that point would be appreciated. In general, I liked using this product.
Date published: 2021-03-09
Rated 5 out of 5 by from awesome easy! love working with them! I will do it every year!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7017