TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Easy to use, but some information was not provided My father's taxes are not very difficult to complete and I have been using TurboTax to file his taxes for the past 8 years. He passed away last year so I filed IRS Form 1310. I was not familiar with this form and when I tried to submit my taxes I received a message indicating it could be filed before Mar 20, 2022. No explanation was provided. I paid for live tax advice to understand what was necessary to file Form 1310. I was told the IRS had not provided the forms at the time I tried to complete and submit my father's taxes. When I talked with the Turbo Tax person he was not familiar with Form 1310. I feel like I could have been given the information about the date for submitting the taxes without having to pay extra for that information. Also, I don't feel very comfortable about the information I provided on the form as the person I spoke with didn't know anything about this form.
Date published: 2022-02-26
Rated 5 out of 5 by from Great product! For what I think is a complicated return, Turbo Tax made it very easy.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo is fantastic Was easy to use. Explained how to use everything on here
Date published: 2022-02-26
Rated 5 out of 5 by from WHATEVER LONG AND SLOW bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Date published: 2022-02-26
Rated 5 out of 5 by from I love using Turbotax!!! It is so easy and convenient. I have anxiety about doing my taxes every year and always forget how easy it is with Turbo tax!!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is easy I have been using TurboTax for a few years now, and it is just easy to use.
Date published: 2022-02-26
Rated 5 out of 5 by from Always Easy and Fast Turbo Tax expert gave me the reassurance that my tax return was filled out correctly. Appreciate the prompt callback and professionalism of the expert.
Date published: 2022-02-26
Rated 5 out of 5 by from turbo tax is awesome it was quick, informative and easy to use. Learned a lot from it
Date published: 2022-02-26
Rated 5 out of 5 by from Makes the process simple Very simple and easy. And I absolutely love that you have answers already on the page for some of the things I didn’t understand.
Date published: 2022-02-26
Rated 5 out of 5 by from Love it!! Love doing our taxes at home. No more long nights with kids in tax offices again!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 7017
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use, but some information was not provided My father's taxes are not very difficult to complete and I have been using TurboTax to file his taxes for the past 8 years. He passed away last year so I filed IRS Form 1310. I was not familiar with this form and when I tried to submit my taxes I received a message indicating it could be filed before Mar 20, 2022. No explanation was provided. I paid for live tax advice to understand what was necessary to file Form 1310. I was told the IRS had not provided the forms at the time I tried to complete and submit my father's taxes. When I talked with the Turbo Tax person he was not familiar with Form 1310. I feel like I could have been given the information about the date for submitting the taxes without having to pay extra for that information. Also, I don't feel very comfortable about the information I provided on the form as the person I spoke with didn't know anything about this form.
Date published: 2022-02-26
Rated 5 out of 5 by from Great product! For what I think is a complicated return, Turbo Tax made it very easy.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo is fantastic Was easy to use. Explained how to use everything on here
Date published: 2022-02-26
Rated 5 out of 5 by from WHATEVER LONG AND SLOW bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Date published: 2022-02-26
Rated 5 out of 5 by from I love using Turbotax!!! It is so easy and convenient. I have anxiety about doing my taxes every year and always forget how easy it is with Turbo tax!!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is easy I have been using TurboTax for a few years now, and it is just easy to use.
Date published: 2022-02-26
Rated 5 out of 5 by from Always Easy and Fast Turbo Tax expert gave me the reassurance that my tax return was filled out correctly. Appreciate the prompt callback and professionalism of the expert.
Date published: 2022-02-26
Rated 5 out of 5 by from turbo tax is awesome it was quick, informative and easy to use. Learned a lot from it
Date published: 2022-02-26
Rated 5 out of 5 by from Makes the process simple Very simple and easy. And I absolutely love that you have answers already on the page for some of the things I didn’t understand.
Date published: 2022-02-26
Rated 5 out of 5 by from Love it!! Love doing our taxes at home. No more long nights with kids in tax offices again!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 7017