TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is E-A-S-Y I have used Turbo Tax for the last several years and I have full confidence that my best interest is always their 1st concern
Date published: 2021-03-27
Rated 5 out of 5 by from Great Experience Turbo tax was easy to navigate through and user friendly.
Date published: 2021-03-27
Rated 5 out of 5 by from Quick and easy Quick and easy. Pretty frudruckng dope broooo. ChhhheEeeyaaaa dude.
Date published: 2021-03-27
Rated 4 out of 5 by from TurboTax is overall very good I had a very good expert who helped with my filing.
Date published: 2021-03-27
Rated 5 out of 5 by from It was easy to use Turbotax this year! Questions and they were easy to understand. Step by step through the process. Help was at my fingertips. A smooth year and after 2020 I needed it!
Date published: 2021-03-27
Rated 2 out of 5 by from Consider going to someone! The explanations were not very helpful. The whole time the process said $0 fee and right when I click review, it gave me no choice but to "consider" paying to file taxes and charged me. It's upsetting.
Date published: 2021-03-27
Rated 5 out of 5 by from Easier every year! I love that every year it is getting easier to breeze thru the questions! At the same time Turbo Tax is thorough, making sure I get the biggest refund possible.
Date published: 2021-03-27
Rated 5 out of 5 by from Banging Had help from tax experts and customer service and both them are banging
Date published: 2021-03-27
Rated 3 out of 5 by from 2019 Data Transfer issues Easy to install. However, no matter how I tried it would not import my 2019 tax records. There are carry-over data that is needed to compute required entries for 2020 tax return. This is the first time this has happened. Very disappointing. Interesting though, my brother-in-law simple 2019 tax data transferred without issues.
Date published: 2021-03-27
Rated 5 out of 5 by from Love Turbo Tax Quick and easy only had small trouble adding a amount for Woodmen 1099 R had to create new one manually.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 7017
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is E-A-S-Y I have used Turbo Tax for the last several years and I have full confidence that my best interest is always their 1st concern
Date published: 2021-03-27
Rated 5 out of 5 by from Great Experience Turbo tax was easy to navigate through and user friendly.
Date published: 2021-03-27
Rated 5 out of 5 by from Quick and easy Quick and easy. Pretty frudruckng dope broooo. ChhhheEeeyaaaa dude.
Date published: 2021-03-27
Rated 4 out of 5 by from TurboTax is overall very good I had a very good expert who helped with my filing.
Date published: 2021-03-27
Rated 5 out of 5 by from It was easy to use Turbotax this year! Questions and they were easy to understand. Step by step through the process. Help was at my fingertips. A smooth year and after 2020 I needed it!
Date published: 2021-03-27
Rated 2 out of 5 by from Consider going to someone! The explanations were not very helpful. The whole time the process said $0 fee and right when I click review, it gave me no choice but to "consider" paying to file taxes and charged me. It's upsetting.
Date published: 2021-03-27
Rated 5 out of 5 by from Easier every year! I love that every year it is getting easier to breeze thru the questions! At the same time Turbo Tax is thorough, making sure I get the biggest refund possible.
Date published: 2021-03-27
Rated 5 out of 5 by from Banging Had help from tax experts and customer service and both them are banging
Date published: 2021-03-27
Rated 3 out of 5 by from 2019 Data Transfer issues Easy to install. However, no matter how I tried it would not import my 2019 tax records. There are carry-over data that is needed to compute required entries for 2020 tax return. This is the first time this has happened. Very disappointing. Interesting though, my brother-in-law simple 2019 tax data transferred without issues.
Date published: 2021-03-27
Rated 5 out of 5 by from Love Turbo Tax Quick and easy only had small trouble adding a amount for Woodmen 1099 R had to create new one manually.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 7017