TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from quick and easy First time filling by my self. Found it quick and easy to file this way.
Date published: 2021-03-11
Rated 1 out of 5 by from Lied I put my gross income from my prior year and it said it was rejected. I didn't lie, so what is the problem
Date published: 2021-03-11
Rated 5 out of 5 by from Easy to Use! Easy to use! Takes the guess work out of taxes!! Thanks, Turbo Tax!
Date published: 2021-03-11
Rated 5 out of 5 by from SImple to use Easy to use and faster than manually reading forms
Date published: 2021-03-11
Rated 5 out of 5 by from Great experience with TurboTax Fast and easy - started and completed the process in less than 30 minutes with turbotax.
Date published: 2021-03-11
Rated 4 out of 5 by from A rollercoaster but they're SO HELPFUL It was excruciating for a good portion of inputting the data; only because my wife is a freelancer and so it was our first time filing W-2's with 1099's etc. etc, and at one point we got stuck and the dashboard said we were missing info even though we listed e v e r y t h i n g. HOWEVER, we decided to ask the 24/7 chat hotline (i still think you guys should change it to 25/8 like the Mary J Blige song because you guys are ON IT!) and SANDRA WAS SO HELPFUL. She got us through the problem (shared screen and all like some poltergeist lolllll) and saved the us from getting more annoyed with this tax season and YEAR. Anways; nice job --been using them for 4 years now; will probably use them again next year :))
Date published: 2021-03-11
Rated 4 out of 5 by from Easy to Use This is my first time filing my taxes ever, although I'm quite unsure if I did everything perfectly TurboTax is very helpful with making sure they help with questions that may be confusing. There were a lot of terms I was not familiar with, and just by clicking the "?" button, they have multiple side notes that explains what that is. So I'd say this is an easier way to file taxes and it's got the free option too, thankfully.
Date published: 2021-03-11
Rated 4 out of 5 by from Simple for what I thought would be complicated My spouse and I separated last year and are in the midst of a very hostile divorce process. I have never filed our taxes before, so I was quite intimidated. It was very straightforward and easy to use.
Date published: 2021-03-11
Rated 5 out of 5 by from EZ Breezy Quick, step-by-step, easy to understand way to file your return. Thank You TurboTax!
Date published: 2021-03-11
Rated 5 out of 5 by from Easy for my old self to use and understand! Thanks I love that it's free and easy follow. I am at the age where I don't understand a thing about computer. You guys make it easy.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7017
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from quick and easy First time filling by my self. Found it quick and easy to file this way.
Date published: 2021-03-11
Rated 1 out of 5 by from Lied I put my gross income from my prior year and it said it was rejected. I didn't lie, so what is the problem
Date published: 2021-03-11
Rated 5 out of 5 by from Easy to Use! Easy to use! Takes the guess work out of taxes!! Thanks, Turbo Tax!
Date published: 2021-03-11
Rated 5 out of 5 by from SImple to use Easy to use and faster than manually reading forms
Date published: 2021-03-11
Rated 5 out of 5 by from Great experience with TurboTax Fast and easy - started and completed the process in less than 30 minutes with turbotax.
Date published: 2021-03-11
Rated 4 out of 5 by from A rollercoaster but they're SO HELPFUL It was excruciating for a good portion of inputting the data; only because my wife is a freelancer and so it was our first time filing W-2's with 1099's etc. etc, and at one point we got stuck and the dashboard said we were missing info even though we listed e v e r y t h i n g. HOWEVER, we decided to ask the 24/7 chat hotline (i still think you guys should change it to 25/8 like the Mary J Blige song because you guys are ON IT!) and SANDRA WAS SO HELPFUL. She got us through the problem (shared screen and all like some poltergeist lolllll) and saved the us from getting more annoyed with this tax season and YEAR. Anways; nice job --been using them for 4 years now; will probably use them again next year :))
Date published: 2021-03-11
Rated 4 out of 5 by from Easy to Use This is my first time filing my taxes ever, although I'm quite unsure if I did everything perfectly TurboTax is very helpful with making sure they help with questions that may be confusing. There were a lot of terms I was not familiar with, and just by clicking the "?" button, they have multiple side notes that explains what that is. So I'd say this is an easier way to file taxes and it's got the free option too, thankfully.
Date published: 2021-03-11
Rated 4 out of 5 by from Simple for what I thought would be complicated My spouse and I separated last year and are in the midst of a very hostile divorce process. I have never filed our taxes before, so I was quite intimidated. It was very straightforward and easy to use.
Date published: 2021-03-11
Rated 5 out of 5 by from EZ Breezy Quick, step-by-step, easy to understand way to file your return. Thank You TurboTax!
Date published: 2021-03-11
Rated 5 out of 5 by from Easy for my old self to use and understand! Thanks I love that it's free and easy follow. I am at the age where I don't understand a thing about computer. You guys make it easy.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7017