TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Problems with efiling state return It was easy to use, but when you are stuck, it not easy to find help. Also, my state tax efiling was rejected. When I tried to update and resubmit per instructions, it kept asking me to select federal e-file also, even though it was selected and was successfully submitted and accepted earlier. I will not recommend using CD or Download version.
Date published: 2021-03-11
Rated 3 out of 5 by from ON LINE TURBO TAX IS CLUMSY I fell in love with Turbotax years ago. For many years I would purchase a CD and then I started using downloaded versions. Everything was great. Then three year ago I entered the new age and started using the "cloud" version. Although it gets the job done I miss certain things. I miss the ability to look at the tax return forms (1040 etc) as I progress through. I also find it difficult to move around to other categories as I enter data. I haven't given up on TurboTax but I am considering going back to the pc version. The problem is I will need to reenter my profile and I will lose my last year data carry forward. Oh well.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is easy to use Turbotax is easy to use and I didn't have to pay a lot of money to use it.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent Walks you through what would otherwise be a painful process. The soft gets more user-friendly every year.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax easy Very good step by step insert of information and great assistant agents.
Date published: 2021-03-11
Rated 5 out of 5 by from Outstanding! Very user friendly, and appreciated the availability of experts to support.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is clean, easy and accurate to work with I've used Turbo Tax for many years and it just keeps getting better in so many ways.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax Makes Filing return Easy I have been using Turbo Tax for over 10 years. I love the question by question approach, makes sure I don't miss anything. Once I get my records together, I follow the questions and insert my data. Easy!
Date published: 2021-03-11
Rated 5 out of 5 by from Easy Easy and free first time filer will use again next year
Date published: 2021-03-11
Rated 4 out of 5 by from Great program Everything went smoothly but had a little glitch on putting new rental property on.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7006
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Problems with efiling state return It was easy to use, but when you are stuck, it not easy to find help. Also, my state tax efiling was rejected. When I tried to update and resubmit per instructions, it kept asking me to select federal e-file also, even though it was selected and was successfully submitted and accepted earlier. I will not recommend using CD or Download version.
Date published: 2021-03-11
Rated 3 out of 5 by from ON LINE TURBO TAX IS CLUMSY I fell in love with Turbotax years ago. For many years I would purchase a CD and then I started using downloaded versions. Everything was great. Then three year ago I entered the new age and started using the "cloud" version. Although it gets the job done I miss certain things. I miss the ability to look at the tax return forms (1040 etc) as I progress through. I also find it difficult to move around to other categories as I enter data. I haven't given up on TurboTax but I am considering going back to the pc version. The problem is I will need to reenter my profile and I will lose my last year data carry forward. Oh well.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is easy to use Turbotax is easy to use and I didn't have to pay a lot of money to use it.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent Walks you through what would otherwise be a painful process. The soft gets more user-friendly every year.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax easy Very good step by step insert of information and great assistant agents.
Date published: 2021-03-11
Rated 5 out of 5 by from Outstanding! Very user friendly, and appreciated the availability of experts to support.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is clean, easy and accurate to work with I've used Turbo Tax for many years and it just keeps getting better in so many ways.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax Makes Filing return Easy I have been using Turbo Tax for over 10 years. I love the question by question approach, makes sure I don't miss anything. Once I get my records together, I follow the questions and insert my data. Easy!
Date published: 2021-03-11
Rated 5 out of 5 by from Easy Easy and free first time filer will use again next year
Date published: 2021-03-11
Rated 4 out of 5 by from Great program Everything went smoothly but had a little glitch on putting new rental property on.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7006