TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for many years and will continue doing so.
Date published: 2021-03-11
Rated 4 out of 5 by from Excellent Product I've been using Turbo Tax for over 20 years now. Easy to use, efficient. Highly recommend for anyone who is a homeowner and has investment income. Only issue is paying for electronic filing of state tax return. Would be nice if that was included in the price.
Date published: 2021-03-11
Rated 4 out of 5 by from Tip needed for rejected efiled return I had issues filing online this year due to the IRS being behind in processing 2019 returns due to the pandemic. The correct AGI wasn't being accepted by the IRS as they have not processed our return and has repeatedly been rejected. I found on the IRS website today that the client needs to enter "0" for the AGI for the return to be accepted. It would have been helpful if this information was provided by TurboTax when the return is rejected for an "incorrect AGI".
Date published: 2021-03-11
Rated 1 out of 5 by from Not to Happy with it. Turbo tax is good for filing your simply basic returns but it can be complicated when you are filling a more complex return. Their is a lot of hidden information that you still have go go out and search. One major disappointment is that state tax filling. Turbo tax for business does not have the capabilities to EFILE a 1120 for WV which is understandable but they don't tell you that until you have downloaded and paid for the software. The other disappointment is the pricing. The amount you are paying to get your taxes done through turbo tax is almost the same to what a tax professional charges. Why should I do my own taxes when I can have a professional due them for me for almost the same price? I will definitely consider other alternatives for next years filling.
Date published: 2021-03-11
Rated 5 out of 5 by from Nice and Easy Very easy way to file. The walk-through was very helpful. Will definitely use them again next year.
Date published: 2021-03-11
Rated 5 out of 5 by from awesome awesome and easy...will be doing this from now on .
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax for Business Easy to use. Nice to have all the fields filled in and forms accessible.
Date published: 2021-03-11
Rated 5 out of 5 by from So easy, thank you! One of the easiest programs I've used.. I'd recommend using Turbo Tax to all my friends.
Date published: 2021-03-11
Rated 5 out of 5 by from Tax slayers I absolutely loved my experience with TurboTax it was fast easy and they did everything precisely to my liking. Overall a great income tax experience.
Date published: 2021-03-11
Rated 3 out of 5 by from Turbotax has a lot of steps, and errors I was upset that I didn’t understand my options for paying my taxes, until after I paid for my turbo tax servies. I wish the app/website had more information when you don’t have a refund, but actually owe taxes for state and federal filing.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7004
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for many years and will continue doing so.
Date published: 2021-03-11
Rated 4 out of 5 by from Excellent Product I've been using Turbo Tax for over 20 years now. Easy to use, efficient. Highly recommend for anyone who is a homeowner and has investment income. Only issue is paying for electronic filing of state tax return. Would be nice if that was included in the price.
Date published: 2021-03-11
Rated 4 out of 5 by from Tip needed for rejected efiled return I had issues filing online this year due to the IRS being behind in processing 2019 returns due to the pandemic. The correct AGI wasn't being accepted by the IRS as they have not processed our return and has repeatedly been rejected. I found on the IRS website today that the client needs to enter "0" for the AGI for the return to be accepted. It would have been helpful if this information was provided by TurboTax when the return is rejected for an "incorrect AGI".
Date published: 2021-03-11
Rated 1 out of 5 by from Not to Happy with it. Turbo tax is good for filing your simply basic returns but it can be complicated when you are filling a more complex return. Their is a lot of hidden information that you still have go go out and search. One major disappointment is that state tax filling. Turbo tax for business does not have the capabilities to EFILE a 1120 for WV which is understandable but they don't tell you that until you have downloaded and paid for the software. The other disappointment is the pricing. The amount you are paying to get your taxes done through turbo tax is almost the same to what a tax professional charges. Why should I do my own taxes when I can have a professional due them for me for almost the same price? I will definitely consider other alternatives for next years filling.
Date published: 2021-03-11
Rated 5 out of 5 by from Nice and Easy Very easy way to file. The walk-through was very helpful. Will definitely use them again next year.
Date published: 2021-03-11
Rated 5 out of 5 by from awesome awesome and easy...will be doing this from now on .
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax for Business Easy to use. Nice to have all the fields filled in and forms accessible.
Date published: 2021-03-11
Rated 5 out of 5 by from So easy, thank you! One of the easiest programs I've used.. I'd recommend using Turbo Tax to all my friends.
Date published: 2021-03-11
Rated 5 out of 5 by from Tax slayers I absolutely loved my experience with TurboTax it was fast easy and they did everything precisely to my liking. Overall a great income tax experience.
Date published: 2021-03-11
Rated 3 out of 5 by from Turbotax has a lot of steps, and errors I was upset that I didn’t understand my options for paying my taxes, until after I paid for my turbo tax servies. I wish the app/website had more information when you don’t have a refund, but actually owe taxes for state and federal filing.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7004