TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is super helpful TurboTax is helpful and easy to use and the ability to file electronically is great
Date published: 2021-03-29
Rated 5 out of 5 by from Fool-proof! I have been using TT for several years, and I always feel confident that I am not leaving anything behind and have check under every rock to make sure I get the most of my refunds.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbotax is reliable and easy to use I trust Turbotax to help me prepare and file my taxes correctly.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax4Me! TurboTax asked all the right questions for my situation. The tax analysts were knowledgeable and very helpful. Highly recommend!
Date published: 2021-03-29
Rated 3 out of 5 by from Easy but do not like hidden fees at end of process The online filing process is easy but no where during the end of the process does Turbo Tax let you know who much it cost for direct deposit. Its now an added $40 that was never there before. I'm very disappointed that now you have to pay more and more each year.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax is great I needed help twice and the people at turbo tax found my problem quickly!!
Date published: 2021-03-29
Rated 2 out of 5 by from Sneaks in Extra Charges Turbo tax will tell you that it's free from the start but you'll soon realize that the basic is only free. It says it can add extras to help you save more but when it turns out that it doesn't save you more there is no option to remove it unless you start all over again.
Date published: 2021-03-29
Rated 3 out of 5 by from turbo tax average I have been using Turbo Ta for years. This year I found it confusing. I was involved with Kiddie Tax and trying to find information and where to record parents wage was very very hard. Easier to go to GOOGLE than information from TurboTax
Date published: 2021-03-29
Rated 5 out of 5 by from Great product Easy to use you just follow the bouncing ball and it takes throught all of the steps.
Date published: 2021-03-29
Rated 5 out of 5 by from Awesome, as usual Quick, simple, easy, trustworthy, confidence-inspiring
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6992
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is super helpful TurboTax is helpful and easy to use and the ability to file electronically is great
Date published: 2021-03-29
Rated 5 out of 5 by from Fool-proof! I have been using TT for several years, and I always feel confident that I am not leaving anything behind and have check under every rock to make sure I get the most of my refunds.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbotax is reliable and easy to use I trust Turbotax to help me prepare and file my taxes correctly.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax4Me! TurboTax asked all the right questions for my situation. The tax analysts were knowledgeable and very helpful. Highly recommend!
Date published: 2021-03-29
Rated 3 out of 5 by from Easy but do not like hidden fees at end of process The online filing process is easy but no where during the end of the process does Turbo Tax let you know who much it cost for direct deposit. Its now an added $40 that was never there before. I'm very disappointed that now you have to pay more and more each year.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax is great I needed help twice and the people at turbo tax found my problem quickly!!
Date published: 2021-03-29
Rated 2 out of 5 by from Sneaks in Extra Charges Turbo tax will tell you that it's free from the start but you'll soon realize that the basic is only free. It says it can add extras to help you save more but when it turns out that it doesn't save you more there is no option to remove it unless you start all over again.
Date published: 2021-03-29
Rated 3 out of 5 by from turbo tax average I have been using Turbo Ta for years. This year I found it confusing. I was involved with Kiddie Tax and trying to find information and where to record parents wage was very very hard. Easier to go to GOOGLE than information from TurboTax
Date published: 2021-03-29
Rated 5 out of 5 by from Great product Easy to use you just follow the bouncing ball and it takes throught all of the steps.
Date published: 2021-03-29
Rated 5 out of 5 by from Awesome, as usual Quick, simple, easy, trustworthy, confidence-inspiring
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6992