TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Turbo Tax frustrating this year Turbo tax kept asking about Edward, did Edward or you buy or sell or whatever. I double checked my profile information, single, to make sure. There is no Edward and I was afraid it would affect my filing because this program thinks there is an Edward. I went in and out several times and even in the end when filing it asked about Edward. How do I get Edward out of my program? Next year I will use someone else, I don't need to keep seeing Edward in my program. We have not filed together since 2016. Divorced in 2017.
Date published: 2021-02-26
Rated 4 out of 5 by from Good but starting to seem high I had a little trouble with last 2 years, Al state audited me & charged me all my return plus more. They required proof of every detail, some ridiculous. Your format is getting a bit unclear, what you had 4 years ago was best. Your prices may cause me to do it all myself in future, it seems high.
Date published: 2021-02-26
Rated 5 out of 5 by from Always easy to use I've used TurboTax for many years, and it has always been very easy to use, and user friendly. I also once used both TT and a competitor just to see the difference, and TT was both easier, and calculated a higher income tax refund.
Date published: 2021-02-26
Rated 5 out of 5 by from I Love It! Turbo Tax is really helpful! I Love it, they are very professional.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Steps for Filing My Taxes It was great It was great It was great It was great
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax its a good way for young people who dont know much
Date published: 2021-02-26
Rated 5 out of 5 by from AWESOME QUICK AND EASY. THAT WORKS FOR ME. AND ACCURATE ALSO.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Incredible, EZ and Accurate The product is spot on, couldn't believe how little effort was required.A final check showed complete accuracy and expert direction.
Date published: 2021-02-26
Rated 5 out of 5 by from Great and Easy to Use Easy step by step instructions. Would recommend to others.
Date published: 2021-02-26
Rated 5 out of 5 by from Filing Taxes for my 92 year old Father The process was great! I sat with my father as we worked through the various screens and data requests. I paid his taxes for him and filed the return without problem
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 697
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax frustrating this year Turbo tax kept asking about Edward, did Edward or you buy or sell or whatever. I double checked my profile information, single, to make sure. There is no Edward and I was afraid it would affect my filing because this program thinks there is an Edward. I went in and out several times and even in the end when filing it asked about Edward. How do I get Edward out of my program? Next year I will use someone else, I don't need to keep seeing Edward in my program. We have not filed together since 2016. Divorced in 2017.
Date published: 2021-02-26
Rated 4 out of 5 by from Good but starting to seem high I had a little trouble with last 2 years, Al state audited me & charged me all my return plus more. They required proof of every detail, some ridiculous. Your format is getting a bit unclear, what you had 4 years ago was best. Your prices may cause me to do it all myself in future, it seems high.
Date published: 2021-02-26
Rated 5 out of 5 by from Always easy to use I've used TurboTax for many years, and it has always been very easy to use, and user friendly. I also once used both TT and a competitor just to see the difference, and TT was both easier, and calculated a higher income tax refund.
Date published: 2021-02-26
Rated 5 out of 5 by from I Love It! Turbo Tax is really helpful! I Love it, they are very professional.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Steps for Filing My Taxes It was great It was great It was great It was great
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax its a good way for young people who dont know much
Date published: 2021-02-26
Rated 5 out of 5 by from AWESOME QUICK AND EASY. THAT WORKS FOR ME. AND ACCURATE ALSO.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Incredible, EZ and Accurate The product is spot on, couldn't believe how little effort was required.A final check showed complete accuracy and expert direction.
Date published: 2021-02-26
Rated 5 out of 5 by from Great and Easy to Use Easy step by step instructions. Would recommend to others.
Date published: 2021-02-26
Rated 5 out of 5 by from Filing Taxes for my 92 year old Father The process was great! I sat with my father as we worked through the various screens and data requests. I paid his taxes for him and filed the return without problem
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 697