TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax was Great It was easy to file. and was made easy
Date published: 2021-04-07
Rated 2 out of 5 by from TurboTax clunky time waster, but a necessary evil 3 areas for improvement that TurboTax never seems to fix: Very hard to pick up where you leave off (bunch of extra screen to click through; it's hard to complete it one sitting and when you pick it back up.. it fails at bringing you back to where you truly left off), wouldn't let me just pick "standard deduction" when I knew it was better (so made me waste my time again), countless advertisements for itself while you fill it out. TurboTax gets the job done, but for $75, it's disappointing.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax Makes Life easy It was so easy to use Turbo Tax, plug and chug and i WAS DONE!
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax just makes filing easier I've always used Turbo Tax and even with the changes to standard deductions it pays to have experts a phone call away to help with some challenging aspects of my returns.
Date published: 2021-04-07
Rated 5 out of 5 by from TURBOTAX IS GREAT EASY TO FILE TAXES, WOULD RECOMMEND EVERYONE I KNOW TO USE.
Date published: 2021-04-07
Rated 5 out of 5 by from Couldn't Be Easier Talked to David, and Ashely, both were super helpful when I didn't understand a question, or when I made a mistake. Thanks agin! They were very fast with the guidance and help aswell.
Date published: 2021-04-07
Rated 5 out of 5 by from Superior Tax Tool I love this product and the features are so user friendly.
Date published: 2021-04-07
Rated 4 out of 5 by from TurboTax is great but incomplete. I love to use TurboTax, but sometimes it's incomplete. For instance, I e-filed my 2019 tax return but when I go into the program, it shows I successfully e-filed and my return was accepted, but it doesn't show the DATE that I e-filed. Because I was using e-filing, I neglected to sign and date the printed copy of my tax forms. But now IRS wants me to send a signed and dated copy, but the TurboTax program doesn't give me a date stamp to know exact time/date it was e-filed. It would be very helpful to have that information immediately available within the program itself, just for record keeping purposes.
Date published: 2021-04-07
Rated 5 out of 5 by from Beyond Exceptional Easy to understand and enter the correct information needed to file
Date published: 2021-04-07
Rated 5 out of 5 by from awesome! easy with great info to help with filing, easy to understand
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 6956
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax was Great It was easy to file. and was made easy
Date published: 2021-04-07
Rated 2 out of 5 by from TurboTax clunky time waster, but a necessary evil 3 areas for improvement that TurboTax never seems to fix: Very hard to pick up where you leave off (bunch of extra screen to click through; it's hard to complete it one sitting and when you pick it back up.. it fails at bringing you back to where you truly left off), wouldn't let me just pick "standard deduction" when I knew it was better (so made me waste my time again), countless advertisements for itself while you fill it out. TurboTax gets the job done, but for $75, it's disappointing.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax Makes Life easy It was so easy to use Turbo Tax, plug and chug and i WAS DONE!
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax just makes filing easier I've always used Turbo Tax and even with the changes to standard deductions it pays to have experts a phone call away to help with some challenging aspects of my returns.
Date published: 2021-04-07
Rated 5 out of 5 by from TURBOTAX IS GREAT EASY TO FILE TAXES, WOULD RECOMMEND EVERYONE I KNOW TO USE.
Date published: 2021-04-07
Rated 5 out of 5 by from Couldn't Be Easier Talked to David, and Ashely, both were super helpful when I didn't understand a question, or when I made a mistake. Thanks agin! They were very fast with the guidance and help aswell.
Date published: 2021-04-07
Rated 5 out of 5 by from Superior Tax Tool I love this product and the features are so user friendly.
Date published: 2021-04-07
Rated 4 out of 5 by from TurboTax is great but incomplete. I love to use TurboTax, but sometimes it's incomplete. For instance, I e-filed my 2019 tax return but when I go into the program, it shows I successfully e-filed and my return was accepted, but it doesn't show the DATE that I e-filed. Because I was using e-filing, I neglected to sign and date the printed copy of my tax forms. But now IRS wants me to send a signed and dated copy, but the TurboTax program doesn't give me a date stamp to know exact time/date it was e-filed. It would be very helpful to have that information immediately available within the program itself, just for record keeping purposes.
Date published: 2021-04-07
Rated 5 out of 5 by from Beyond Exceptional Easy to understand and enter the correct information needed to file
Date published: 2021-04-07
Rated 5 out of 5 by from awesome! easy with great info to help with filing, easy to understand
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 6956