TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesom Very easy to use. Will remind to friends. nnnnnnnnnnnnnnnnnnnnnnnnnn
Date published: 2022-04-04
Rated 5 out of 5 by from I like turbotax. I have had good experiences with turbotax. Ryan was informative, knowledgable, and answered all my questions. I would recommend him in the future.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy process I have been using Turbo tax for many years using it.
Date published: 2022-04-04
Rated 4 out of 5 by from Easy to file, it costs more for extra services Easy to file, had no issues filing. Just make sure you take time to read it, don't rush it. Great tool to use. Would be even better if extra services were free. Therefore, if you want additional services the amount increases.
Date published: 2022-04-04
Rated 5 out of 5 by from Took the headache away I had a great experience as I used the program. I had a big change in circumstances and Turbo Tax helped me through it.
Date published: 2022-04-04
Rated 4 out of 5 by from Love Turbo Tax but Somewhat Annoyed I have used Turbo Tax for over 25years. I have been exceptionally happy until this year. The problem I had was when typing n W-2G's It's 11 seconds between each line. It keeps saying "not responding" then it goes away, and you can type the next line, wait 11 secs. after the "not responding" then type the next line. It took me two days to complete my W-2G's. I really wish you would figure out a way to auto-fill the W-2G forms after you type the same ones over and over again. It's really time consuming to keep typing the same info over when you could just fill in the fields that change, i.e., date won, amount, type of wager,etc.
Date published: 2022-04-04
Rated 4 out of 5 by from Great service! The site is intuitive and helpful for those who are not comfortable filing out a manual tax return.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use, and the walk through is very nice.
Date published: 2022-04-04
Rated 3 out of 5 by from A Glorified Spread Sheet Never in my over 25 years of using Turbo Tax have I been able to work my way out of a red entry. And never, ever have I been able to get any help from Turbo Tax. And that Audit Defense boy is that ever a joke, tried it for help and buying it about 4 years is a rows and that turned up with nothing. I've decided the best thing is to send you return to the IRS prepared as best you able, and if there's anything really wrong Theirs will let you know for less agony.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy to use This is the easiest and most straightforward way to file my taxes.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 6956
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesom Very easy to use. Will remind to friends. nnnnnnnnnnnnnnnnnnnnnnnnnn
Date published: 2022-04-04
Rated 5 out of 5 by from I like turbotax. I have had good experiences with turbotax. Ryan was informative, knowledgable, and answered all my questions. I would recommend him in the future.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy process I have been using Turbo tax for many years using it.
Date published: 2022-04-04
Rated 4 out of 5 by from Easy to file, it costs more for extra services Easy to file, had no issues filing. Just make sure you take time to read it, don't rush it. Great tool to use. Would be even better if extra services were free. Therefore, if you want additional services the amount increases.
Date published: 2022-04-04
Rated 5 out of 5 by from Took the headache away I had a great experience as I used the program. I had a big change in circumstances and Turbo Tax helped me through it.
Date published: 2022-04-04
Rated 4 out of 5 by from Love Turbo Tax but Somewhat Annoyed I have used Turbo Tax for over 25years. I have been exceptionally happy until this year. The problem I had was when typing n W-2G's It's 11 seconds between each line. It keeps saying "not responding" then it goes away, and you can type the next line, wait 11 secs. after the "not responding" then type the next line. It took me two days to complete my W-2G's. I really wish you would figure out a way to auto-fill the W-2G forms after you type the same ones over and over again. It's really time consuming to keep typing the same info over when you could just fill in the fields that change, i.e., date won, amount, type of wager,etc.
Date published: 2022-04-04
Rated 4 out of 5 by from Great service! The site is intuitive and helpful for those who are not comfortable filing out a manual tax return.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use, and the walk through is very nice.
Date published: 2022-04-04
Rated 3 out of 5 by from A Glorified Spread Sheet Never in my over 25 years of using Turbo Tax have I been able to work my way out of a red entry. And never, ever have I been able to get any help from Turbo Tax. And that Audit Defense boy is that ever a joke, tried it for help and buying it about 4 years is a rows and that turned up with nothing. I've decided the best thing is to send you return to the IRS prepared as best you able, and if there's anything really wrong Theirs will let you know for less agony.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy to use This is the easiest and most straightforward way to file my taxes.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 6956