TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from awesome, easy, accurate Easy to navigate, walks you through every step and checks to make sure there are no errors
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo TAX is great great program and i am learning a lot. God helps me how to do it!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo tax is awesome This program is user friendly, I found it very easy to navigate through the screens
Date published: 2021-03-10
Rated 3 out of 5 by from Turbo Tax fell short of my expectations When I needed help, I didn't get the live person I expected. I got "robot" assistance referring me to guidance documents which weren't very helpful. Had to figure out how to fix the problem on my own for the most part
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo tax is easy! I have used it for years, easy to do! Reasonable price!
Date published: 2021-03-10
Rated 2 out of 5 by from Becareful for nonsense fees!! I have been using turbo tax for over 30 years. This year I filed my 91 yr old grandmas taxes and it kept defaulted to Turbotax deluxe which resulted in a $110 fee! I had to delete and reenter her information twice to finally get the senior/free edition. Completely wasted almost 3 hours of my time.
Date published: 2021-03-10
Rated 5 out of 5 by from great very easy to use, friendly and accesible for first time users
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome Great app does a whole bunch of the work for you get you taken care of step by step
Date published: 2021-03-10
Rated 5 out of 5 by from Super Easy To Understand First time to file myself. Turbotax was easy to use and understand.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome but one suggestion When I log in to TurboTax and pick up where I left off, I am not really picking up where I left off. As there seems to be several already-completed questions I must click through before I get to the next question that needs completed.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6955
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome, easy, accurate Easy to navigate, walks you through every step and checks to make sure there are no errors
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo TAX is great great program and i am learning a lot. God helps me how to do it!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo tax is awesome This program is user friendly, I found it very easy to navigate through the screens
Date published: 2021-03-10
Rated 3 out of 5 by from Turbo Tax fell short of my expectations When I needed help, I didn't get the live person I expected. I got "robot" assistance referring me to guidance documents which weren't very helpful. Had to figure out how to fix the problem on my own for the most part
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo tax is easy! I have used it for years, easy to do! Reasonable price!
Date published: 2021-03-10
Rated 2 out of 5 by from Becareful for nonsense fees!! I have been using turbo tax for over 30 years. This year I filed my 91 yr old grandmas taxes and it kept defaulted to Turbotax deluxe which resulted in a $110 fee! I had to delete and reenter her information twice to finally get the senior/free edition. Completely wasted almost 3 hours of my time.
Date published: 2021-03-10
Rated 5 out of 5 by from great very easy to use, friendly and accesible for first time users
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome Great app does a whole bunch of the work for you get you taken care of step by step
Date published: 2021-03-10
Rated 5 out of 5 by from Super Easy To Understand First time to file myself. Turbotax was easy to use and understand.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome but one suggestion When I log in to TurboTax and pick up where I left off, I am not really picking up where I left off. As there seems to be several already-completed questions I must click through before I get to the next question that needs completed.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6955