TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Thumbs Up for Turbo Tax Been using TurboTax for 5+ years. It has been great and easy for my simple, single returns. Not sure how easy it would be for more complicated returns like home owner deductions, married or business owner but it looks like the layout and options would be easy to navigate.
Date published: 2022-07-28
Rated 5 out of 5 by from Awesome Experience was prompt and accurate. Questions were provided and answered in a timely manner. I would highly recommend the service and will be customer next tax year.
Date published: 2022-07-28
Rated 5 out of 5 by from Outstanding Experience Thank you to Mary and to Ashley for answering all my questions and walking me through the process of getting my returns handled. It was such an easy experience for something that felt like a mountain to climb on my own. Appreciate your detailed explanations and felt like I was able to learn a lot more about filings for an LLC as a business owner.
Date published: 2022-07-28
Rated 5 out of 5 by from Mannn TurboTax has THE BEST customer service. All of the representatives I spoke to were amazing and they helped so much!!! They didn't judge and many of them went to fat lengths to help me with my problems. They kept making helpful suggestions and made sure I got EXACTLY what I needed.
Date published: 2022-07-28
Rated 5 out of 5 by from James did an excellent job!! James was very patient with my questions and gave clear and concise advise, utilizing terms I can understand, taking me through the process step by step. He took great care to ensure I fully understood everything and why he needed information. He's also pretty funny and even took the time to laugh at some of my sarcastic comments. 10 out of 10 stars!!
Date published: 2022-07-28
Rated 5 out of 5 by from I was pleased for my purchase of turbo Tax. I am pleased with Turbo Tax and I plan to purchase again next year.
Date published: 2022-07-28
Rated 4 out of 5 by from very helpful it was good, was able to figure everything out for myself
Date published: 2022-07-28
Rated 5 out of 5 by from Turbotac is Awesome It was easy, specialist was knowledgeable and very helpful
Date published: 2022-07-28
Rated 5 out of 5 by from Great Service Michael was efficient, fast, explained as he went along and was a pleasure to work with.
Date published: 2022-07-28
Rated 5 out of 5 by from Great Simple , Easy and efficient . Glad I used them and they fixed my issues
Date published: 2022-07-28
All TurboTax® Offerings Reviews - Page 6955
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thumbs Up for Turbo Tax Been using TurboTax for 5+ years. It has been great and easy for my simple, single returns. Not sure how easy it would be for more complicated returns like home owner deductions, married or business owner but it looks like the layout and options would be easy to navigate.
Date published: 2022-07-28
Rated 5 out of 5 by from Awesome Experience was prompt and accurate. Questions were provided and answered in a timely manner. I would highly recommend the service and will be customer next tax year.
Date published: 2022-07-28
Rated 5 out of 5 by from Outstanding Experience Thank you to Mary and to Ashley for answering all my questions and walking me through the process of getting my returns handled. It was such an easy experience for something that felt like a mountain to climb on my own. Appreciate your detailed explanations and felt like I was able to learn a lot more about filings for an LLC as a business owner.
Date published: 2022-07-28
Rated 5 out of 5 by from Mannn TurboTax has THE BEST customer service. All of the representatives I spoke to were amazing and they helped so much!!! They didn't judge and many of them went to fat lengths to help me with my problems. They kept making helpful suggestions and made sure I got EXACTLY what I needed.
Date published: 2022-07-28
Rated 5 out of 5 by from James did an excellent job!! James was very patient with my questions and gave clear and concise advise, utilizing terms I can understand, taking me through the process step by step. He took great care to ensure I fully understood everything and why he needed information. He's also pretty funny and even took the time to laugh at some of my sarcastic comments. 10 out of 10 stars!!
Date published: 2022-07-28
Rated 5 out of 5 by from I was pleased for my purchase of turbo Tax. I am pleased with Turbo Tax and I plan to purchase again next year.
Date published: 2022-07-28
Rated 4 out of 5 by from very helpful it was good, was able to figure everything out for myself
Date published: 2022-07-28
Rated 5 out of 5 by from Turbotac is Awesome It was easy, specialist was knowledgeable and very helpful
Date published: 2022-07-28
Rated 5 out of 5 by from Great Service Michael was efficient, fast, explained as he went along and was a pleasure to work with.
Date published: 2022-07-28
Rated 5 out of 5 by from Great Simple , Easy and efficient . Glad I used them and they fixed my issues
Date published: 2022-07-28
All TurboTax® Offerings Reviews - Page 6955