TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax and Acorns I used Turbo Tax to file my taxes. Acorns sent me a PDF tax document of like 12 pages and I was concerned about having to key that in, but with Turbo Tax, I was able to link My Acorns document to my return and it prefilled all the important forms and even helped me with credits I didn't know about.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax professional This is the first time doing my taxes myself very self explain the customer service is great and helpful definitely will keep Turbo tax and keep doing my taxes with them excellent service.
Date published: 2021-02-25
Rated 1 out of 5 by from Horrible Have now attempted to file my taxes 3 times. Couldn’t be more disappointed.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome and helpful!! The live service is great and its easy to do yourself. Beats paying three times the amount for something that you can do!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use I have used them for seven years. They are Great!!
Date published: 2021-02-25
Rated 5 out of 5 by from I've used turbo tax for 8 years now Great. and are happy with it will use it again next time
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use! It was quick and easy to use! I've used other Tax systems and had CPA's do my taxes, for the amount of money and ease of the program it's well worth it!
Date published: 2021-02-25
Rated 4 out of 5 by from Quite unsure to do it alone I was very unsure and insecure going through the process alone, so at one point I started working with TurboTax Live Assistant - Ashley. She was very helpful and engaged - she spent almost 3 hours with me, skipping through the sections and resolving issues. I really felt that my case was important for her and many times she was talking with other agents in order to get the best advice.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS AWESOME! This the fourth year in on record that I have used turbo tax and I love it. It is easy to navigate. Anyone with any computer experience, no matter how little, can use turbo tax. If you need their help at all they are available to help. I actually started using turbo tax from 1994. I used a tax prepare twice and didn't get a better return and paid hundreds of dollars. I learned my lesson. Never again. Thank you, TurboTax!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is fantasic Pleasant experience if filing your income can ever be pleasant. This software made it very easy to complete every form.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 695
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax and Acorns I used Turbo Tax to file my taxes. Acorns sent me a PDF tax document of like 12 pages and I was concerned about having to key that in, but with Turbo Tax, I was able to link My Acorns document to my return and it prefilled all the important forms and even helped me with credits I didn't know about.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax professional This is the first time doing my taxes myself very self explain the customer service is great and helpful definitely will keep Turbo tax and keep doing my taxes with them excellent service.
Date published: 2021-02-25
Rated 1 out of 5 by from Horrible Have now attempted to file my taxes 3 times. Couldn’t be more disappointed.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome and helpful!! The live service is great and its easy to do yourself. Beats paying three times the amount for something that you can do!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use I have used them for seven years. They are Great!!
Date published: 2021-02-25
Rated 5 out of 5 by from I've used turbo tax for 8 years now Great. and are happy with it will use it again next time
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use! It was quick and easy to use! I've used other Tax systems and had CPA's do my taxes, for the amount of money and ease of the program it's well worth it!
Date published: 2021-02-25
Rated 4 out of 5 by from Quite unsure to do it alone I was very unsure and insecure going through the process alone, so at one point I started working with TurboTax Live Assistant - Ashley. She was very helpful and engaged - she spent almost 3 hours with me, skipping through the sections and resolving issues. I really felt that my case was important for her and many times she was talking with other agents in order to get the best advice.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS AWESOME! This the fourth year in on record that I have used turbo tax and I love it. It is easy to navigate. Anyone with any computer experience, no matter how little, can use turbo tax. If you need their help at all they are available to help. I actually started using turbo tax from 1994. I used a tax prepare twice and didn't get a better return and paid hundreds of dollars. I learned my lesson. Never again. Thank you, TurboTax!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is fantasic Pleasant experience if filing your income can ever be pleasant. This software made it very easy to complete every form.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 695