TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Dennnis from
Awesome
Outstanding knowledge and work it was awesome and incredible
Date published: 2022-04-05
Rated 5 out of 5 by
Kit58 from
Easy as pie
Easy to use. Have used TT for years and it seems to get easier every year.
Date published: 2022-04-05
Rated 5 out of 5 by
Toyotatundra from
Easy to file
Never had any issues. Will continue to use your product
Date published: 2022-04-05
Rated 5 out of 5 by
Nancy Kat from
Wow....
I had one spot that was not clear. Requested a call.... Phone rang less than a minute later. (awesome) Divya, your rep was so courteous and patient. We finally worked out the bug. I appreciate people like her so much. She kept with me until we got it right!
Date published: 2022-04-05
Rated 1 out of 5 by
null from
Surprise Fees
As a very long time user of Turbo Tax I was very disappointed and surprised with the FEES that popped up in the filing process! I couldn't believe a $60 fee for direct deposit of my Federal Return and a $25 fee for a Florida state return --- that isn't even filed. I tried to resolve it via Turbo Tax support and the Turbo Tax Community and finally had to give up. This was a very disappointing and frustrating experience after more than 20 years of using the program and it is most likely my last!!!
Date published: 2022-04-05
Rated 4 out of 5 by
Badday123 from
Turbo Tax Update has issues
The program was easy to enter and follow Ran into problems getting program updates, may be conflicting with other programs Had to move return to different computer
Date published: 2022-04-05
Rated 4 out of 5 by
B Joan from
tedious
Filling in the figures was OK butI ended up with two upgrades that I don’t think I need. It ended up costing me $138.00.
Date published: 2022-04-05
Rated 4 out of 5 by
Dag67 from
Using TurboTax
My experience with TurboTax was easy and fine. The biggest thing i would say that I would change is the option to have my State Tax due be taken out the same way as my TurboTax fees.
Date published: 2022-04-05
Rated 3 out of 5 by
G O M from
Turbo Tax is slipping
I have been using Turbo Tax for many years now. No real changes in my status. I find Turbo Tax is becoming more complex each year. The first few years I would have rated at 5 stars. Now I would say they are down to 3.
Date published: 2022-04-05
Rated 5 out of 5 by
Whoam from
turbotax
I've used TurboTax for years and I'm still happy trying again
All TurboTax® Offerings Reviews - Page 6934
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dennnis from
Awesome
Outstanding knowledge and work it was awesome and incredible
Date published: 2022-04-05
Rated 5 out of 5 by
Kit58 from
Easy as pie
Easy to use. Have used TT for years and it seems to get easier every year.
Date published: 2022-04-05
Rated 5 out of 5 by
Toyotatundra from
Easy to file
Never had any issues. Will continue to use your product
Date published: 2022-04-05
Rated 5 out of 5 by
Nancy Kat from
Wow....
I had one spot that was not clear. Requested a call.... Phone rang less than a minute later. (awesome) Divya, your rep was so courteous and patient. We finally worked out the bug. I appreciate people like her so much. She kept with me until we got it right!
Date published: 2022-04-05
Rated 1 out of 5 by
null from
Surprise Fees
As a very long time user of Turbo Tax I was very disappointed and surprised with the FEES that popped up in the filing process! I couldn't believe a $60 fee for direct deposit of my Federal Return and a $25 fee for a Florida state return --- that isn't even filed. I tried to resolve it via Turbo Tax support and the Turbo Tax Community and finally had to give up. This was a very disappointing and frustrating experience after more than 20 years of using the program and it is most likely my last!!!
Date published: 2022-04-05
Rated 4 out of 5 by
Badday123 from
Turbo Tax Update has issues
The program was easy to enter and follow Ran into problems getting program updates, may be conflicting with other programs Had to move return to different computer
Date published: 2022-04-05
Rated 4 out of 5 by
B Joan from
tedious
Filling in the figures was OK butI ended up with two upgrades that I don’t think I need. It ended up costing me $138.00.
Date published: 2022-04-05
Rated 4 out of 5 by
Dag67 from
Using TurboTax
My experience with TurboTax was easy and fine. The biggest thing i would say that I would change is the option to have my State Tax due be taken out the same way as my TurboTax fees.
Date published: 2022-04-05
Rated 3 out of 5 by
G O M from
Turbo Tax is slipping
I have been using Turbo Tax for many years now. No real changes in my status. I find Turbo Tax is becoming more complex each year. The first few years I would have rated at 5 stars. Now I would say they are down to 3.
Date published: 2022-04-05
Rated 5 out of 5 by
Whoam from
turbotax
I've used TurboTax for years and I'm still happy trying again
All TurboTax® Offerings Reviews - Page 6934
Date published: 2022-04-05