TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Review of Turbotax Business (used for Trust) To start... you have so many versions of your software.... difficult to zero in on exactly what I need. The federal side of things had help to assist in filling out... on the state side, felt more like I was on my own. regarding PIN number, before could submit electronically, was asking for a PIN number.... 5 digits... confused that with Employee Identification number. Called the state hotline... they couldn't assist... they have their own PIN numbers... realized in the form pink empty field, description of PIN indicated "any 5 digits" ... so you just make it up.... provide more help on this... so was able to move ahead, but after completing process... was annoying stumbling block... Was also annoyed that you don't allow submission of one State taxes electronically... had to pay an additional $50... should have option for Business for Federal and State electronic with reasonable price. I did call regarding question on passive loss... person couldn't assist me... Biggest benefit... since I used last year, all my data was populated for this year, so that was really helpful. Otherwise, might try other options next year.... bottom line... OK experience...
Date published: 2021-03-10
Rated 1 out of 5 by from SUCK I already receive a small refund and yall charge me $160.00 from my $194.00 refund just to file with yall. This is just messed up! yall receive more of my refund then i did for myself. Never again! This should have been free , yall say yall are free all the time but yet still charge ridiculous fees.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is great my experince was great very helpful the online instant help was great
Date published: 2021-03-10
Rated 5 out of 5 by from I've used it Year after Year for 20 plus Years! Easy to use and great results. I have never had a issue while using TurboTax. It helps me keep the Tax Man away.
Date published: 2021-03-10
Rated 5 out of 5 by from Very thorough. We've used Turbo Tax for years. It is very thorough and provides lots of information as you go.
Date published: 2021-03-10
Rated 5 out of 5 by from Tax Filing Made Easy Simple and quick. I recommend TurboTax for anyone who hates paperwork.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is Simple and Awesome Super easy to use and very intuitive. Makes filing taxes much easier and less time-consuming if you have all your documents.
Date published: 2021-03-10
Rated 5 out of 5 by from Review All went well. Will use again next year. Works quickly.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is easy found mistake hr block missed and this turbo tax was correct and hr had to correct
Date published: 2021-03-10
Rated 5 out of 5 by from easy to use got on here and any question I had a bubble was there to answer
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6931
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Review of Turbotax Business (used for Trust) To start... you have so many versions of your software.... difficult to zero in on exactly what I need. The federal side of things had help to assist in filling out... on the state side, felt more like I was on my own. regarding PIN number, before could submit electronically, was asking for a PIN number.... 5 digits... confused that with Employee Identification number. Called the state hotline... they couldn't assist... they have their own PIN numbers... realized in the form pink empty field, description of PIN indicated "any 5 digits" ... so you just make it up.... provide more help on this... so was able to move ahead, but after completing process... was annoying stumbling block... Was also annoyed that you don't allow submission of one State taxes electronically... had to pay an additional $50... should have option for Business for Federal and State electronic with reasonable price. I did call regarding question on passive loss... person couldn't assist me... Biggest benefit... since I used last year, all my data was populated for this year, so that was really helpful. Otherwise, might try other options next year.... bottom line... OK experience...
Date published: 2021-03-10
Rated 1 out of 5 by from SUCK I already receive a small refund and yall charge me $160.00 from my $194.00 refund just to file with yall. This is just messed up! yall receive more of my refund then i did for myself. Never again! This should have been free , yall say yall are free all the time but yet still charge ridiculous fees.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is great my experince was great very helpful the online instant help was great
Date published: 2021-03-10
Rated 5 out of 5 by from I've used it Year after Year for 20 plus Years! Easy to use and great results. I have never had a issue while using TurboTax. It helps me keep the Tax Man away.
Date published: 2021-03-10
Rated 5 out of 5 by from Very thorough. We've used Turbo Tax for years. It is very thorough and provides lots of information as you go.
Date published: 2021-03-10
Rated 5 out of 5 by from Tax Filing Made Easy Simple and quick. I recommend TurboTax for anyone who hates paperwork.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is Simple and Awesome Super easy to use and very intuitive. Makes filing taxes much easier and less time-consuming if you have all your documents.
Date published: 2021-03-10
Rated 5 out of 5 by from Review All went well. Will use again next year. Works quickly.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is easy found mistake hr block missed and this turbo tax was correct and hr had to correct
Date published: 2021-03-10
Rated 5 out of 5 by from easy to use got on here and any question I had a bubble was there to answer
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6931