TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo tax is great It was quick and easy helpful and detailed will recommend to our friends and will use it in the future
Date published: 2022-04-05
Rated 5 out of 5 by from TURBO TAX worked well, but I need to start sooner Need to advertise more. Maria was good to work with also.
Date published: 2022-04-05
Rated 3 out of 5 by from Turbotax is great but getting really expensive I love that I can file my taxes on my own with Turbotax and that the information is saved for the next year. That's the only reason I use it; because I used it last year. The fees are starting to get a bit steep, as I can got to a person and pay just a little more than that and have a personalized experience. As an educator, my deductions are minimal but I have to pay extra to access them through Turbotax. I'd like to continue to use Turbotax but it just isn't logical for the cost. Thanks for you help in filing my taxes.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is easy to navigate. The product is easy to navigate back and forth and the explanations are very helpful and easy to understand.
Date published: 2022-04-05
Rated 4 out of 5 by from Changes Each Year Most of the features are easy to use but when it comes to actually e filing, it's confusing. I'm not even sure my payment when through to the government, but my payment wen through for using my credit credit. Why did I need to pay for the free State filing. Next year I'll just print and mail. Less drama.
Date published: 2022-04-05
Rated 5 out of 5 by from Very Good Product Used Turbo Tax for several years after I no longer needed an accountant. Makes the process easy and pain free (except for paying the IRS).
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is my goto tax program I have been using TurboTax for years. Never a problem. I love the way it imports data from prior years returns including the cases like carryover where prior years results affect current years taxes. The interview is clear and easy to follow. The import feature from banks and brokerage institutions is accurate and very helpful. I just wish that one tax program would handle all my needs. I have to buy two of their products to handle both my trusts and my personal return.
Date published: 2022-04-05
Rated 4 out of 5 by from Gift items need improved I do not know where my educational gift to my grandchildren, such as NY 529 should be entered. Since that involves large amounts, I feel I am missing some important tax credit. Please clarify in the next year version of Turbo Tax
Date published: 2022-04-05
Rated 5 out of 5 by from Very helpful I had a good experience. It was very easy and the tax expert was extremely helpful.
Date published: 2022-04-05
Rated 5 out of 5 by from I love it Easy user friendly. Been using TurboTax for years and you should to.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 6931
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great It was quick and easy helpful and detailed will recommend to our friends and will use it in the future
Date published: 2022-04-05
Rated 5 out of 5 by from TURBO TAX worked well, but I need to start sooner Need to advertise more. Maria was good to work with also.
Date published: 2022-04-05
Rated 3 out of 5 by from Turbotax is great but getting really expensive I love that I can file my taxes on my own with Turbotax and that the information is saved for the next year. That's the only reason I use it; because I used it last year. The fees are starting to get a bit steep, as I can got to a person and pay just a little more than that and have a personalized experience. As an educator, my deductions are minimal but I have to pay extra to access them through Turbotax. I'd like to continue to use Turbotax but it just isn't logical for the cost. Thanks for you help in filing my taxes.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is easy to navigate. The product is easy to navigate back and forth and the explanations are very helpful and easy to understand.
Date published: 2022-04-05
Rated 4 out of 5 by from Changes Each Year Most of the features are easy to use but when it comes to actually e filing, it's confusing. I'm not even sure my payment when through to the government, but my payment wen through for using my credit credit. Why did I need to pay for the free State filing. Next year I'll just print and mail. Less drama.
Date published: 2022-04-05
Rated 5 out of 5 by from Very Good Product Used Turbo Tax for several years after I no longer needed an accountant. Makes the process easy and pain free (except for paying the IRS).
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is my goto tax program I have been using TurboTax for years. Never a problem. I love the way it imports data from prior years returns including the cases like carryover where prior years results affect current years taxes. The interview is clear and easy to follow. The import feature from banks and brokerage institutions is accurate and very helpful. I just wish that one tax program would handle all my needs. I have to buy two of their products to handle both my trusts and my personal return.
Date published: 2022-04-05
Rated 4 out of 5 by from Gift items need improved I do not know where my educational gift to my grandchildren, such as NY 529 should be entered. Since that involves large amounts, I feel I am missing some important tax credit. Please clarify in the next year version of Turbo Tax
Date published: 2022-04-05
Rated 5 out of 5 by from Very helpful I had a good experience. It was very easy and the tax expert was extremely helpful.
Date published: 2022-04-05
Rated 5 out of 5 by from I love it Easy user friendly. Been using TurboTax for years and you should to.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 6931