TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TURBOTAX, EASY, PEASY! FIRST TIME FILING AND TURBOTAX MADE THE WHOLE EXPERIENCE SIMPLE AND EASY. NO WORRIES!
Date published: 2021-02-24
Rated 1 out of 5 by from hidden fees suck I did not like turbo tax this year. After putting work into my return I felt cornered and could not avoid paying hidden fees without losing all the progress I had already made.
Date published: 2021-02-24
Rated 5 out of 5 by from 100% satisfied Turbo Tax is easy and very helpful through the steps, I am very satisfied with the service.
Date published: 2021-02-24
Rated 5 out of 5 by from Very helpful and simple. Having the previous year't columns and numbers show is extremely helpful. Makes an old guy like me more able to do the right thing when filing.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great! I've filed with Turbo Tax for years, and I can always rest assured that it's done right.
Date published: 2021-02-24
Rated 4 out of 5 by from Slow to respond DM’s The idea and the system is nice, my expert was not able to show me some details documents, honestly I don’t remember which one but he said I will read it to you, then he was very slow in responding DM’s
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax has gotten very expensive!!! Turbo Tax is fairly easy to navigate through. The cost is getting to be more than going to H&R Block. That is ridiculous!!!
Date published: 2021-02-24
Rated 5 out of 5 by from I love TurboTax I had a few questions and TurboTax helped me with them. They made it super easy to set up a time and connect with a live person. She was so helpful and very knowledgeable.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the shinizz Easy and quick and i didn't cuss but once, ok maybe twice.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy, Clear & Very User Friendly Explained and verified every step in details, not leaving the user confused or anxious. The callback time for Live was less than 5 mins and rep was knowledgeable.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 694
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBOTAX, EASY, PEASY! FIRST TIME FILING AND TURBOTAX MADE THE WHOLE EXPERIENCE SIMPLE AND EASY. NO WORRIES!
Date published: 2021-02-24
Rated 1 out of 5 by from hidden fees suck I did not like turbo tax this year. After putting work into my return I felt cornered and could not avoid paying hidden fees without losing all the progress I had already made.
Date published: 2021-02-24
Rated 5 out of 5 by from 100% satisfied Turbo Tax is easy and very helpful through the steps, I am very satisfied with the service.
Date published: 2021-02-24
Rated 5 out of 5 by from Very helpful and simple. Having the previous year't columns and numbers show is extremely helpful. Makes an old guy like me more able to do the right thing when filing.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great! I've filed with Turbo Tax for years, and I can always rest assured that it's done right.
Date published: 2021-02-24
Rated 4 out of 5 by from Slow to respond DM’s The idea and the system is nice, my expert was not able to show me some details documents, honestly I don’t remember which one but he said I will read it to you, then he was very slow in responding DM’s
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax has gotten very expensive!!! Turbo Tax is fairly easy to navigate through. The cost is getting to be more than going to H&R Block. That is ridiculous!!!
Date published: 2021-02-24
Rated 5 out of 5 by from I love TurboTax I had a few questions and TurboTax helped me with them. They made it super easy to set up a time and connect with a live person. She was so helpful and very knowledgeable.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the shinizz Easy and quick and i didn't cuss but once, ok maybe twice.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy, Clear & Very User Friendly Explained and verified every step in details, not leaving the user confused or anxious. The callback time for Live was less than 5 mins and rep was knowledgeable.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 694