TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome It’s great.. easy to use very simple would recommend to others
Date published: 2022-08-03
Rated 5 out of 5 by from TURBO TAX IS AWESOME USED TURBO TAX LIVE THIS YEAR, THEY MADE IT SO EASY!
Date published: 2022-08-03
Rated 1 out of 5 by from Turbo tax is aweful Posted my long review in another location go find it.
Date published: 2022-08-03
Rated 5 out of 5 by from Expert help is right! Kelly was awesome! Really helped me with a rather annoying issue. Thank you!
Date published: 2022-08-02
Rated 4 out of 5 by from Great It was all very easy which made the stress over the whole situation lessen
Date published: 2022-08-02
Rated 3 out of 5 by from Problem with E-filing I like most aspects of Turbo Tax, but for the second year in a row I couldn't E-file The IRS asks for the prior year's Adjusted Gross Income to verify the taxpayer's identity. I know what that number is and I used it, but it was still not accepted. I am getting tired of this, and I am thinking of using a different service next year because of this.
Date published: 2022-08-02
Rated 5 out of 5 by from Makes it much easier Makes a weeklong task turn into about 3hrs. Although not many would need the premier version.
Date published: 2022-08-02
Rated 5 out of 5 by from turbo tax is fantastic! qualified professionals! Turbo Tax was amazing to work with. Qualified professionals who communicated in a timely manner and with care.
Date published: 2022-08-02
Rated 4 out of 5 by from When are experts available Working with my Live Agent was great. They knew what they were doing and I felt confident they would get me the best return. I did not know what kinds of documents were needed in some cases. it would have been good to know when the expert was working and when would be a good time to connect.t
Date published: 2022-08-02
Rated 4 out of 5 by from Turbo Tax was great My experience was very good, when I needed help, turbo tax representative was there to help me.
Date published: 2022-08-02
All TurboTax® Offerings Reviews - Page 6929
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome It’s great.. easy to use very simple would recommend to others
Date published: 2022-08-03
Rated 5 out of 5 by from TURBO TAX IS AWESOME USED TURBO TAX LIVE THIS YEAR, THEY MADE IT SO EASY!
Date published: 2022-08-03
Rated 1 out of 5 by from Turbo tax is aweful Posted my long review in another location go find it.
Date published: 2022-08-03
Rated 5 out of 5 by from Expert help is right! Kelly was awesome! Really helped me with a rather annoying issue. Thank you!
Date published: 2022-08-02
Rated 4 out of 5 by from Great It was all very easy which made the stress over the whole situation lessen
Date published: 2022-08-02
Rated 3 out of 5 by from Problem with E-filing I like most aspects of Turbo Tax, but for the second year in a row I couldn't E-file The IRS asks for the prior year's Adjusted Gross Income to verify the taxpayer's identity. I know what that number is and I used it, but it was still not accepted. I am getting tired of this, and I am thinking of using a different service next year because of this.
Date published: 2022-08-02
Rated 5 out of 5 by from Makes it much easier Makes a weeklong task turn into about 3hrs. Although not many would need the premier version.
Date published: 2022-08-02
Rated 5 out of 5 by from turbo tax is fantastic! qualified professionals! Turbo Tax was amazing to work with. Qualified professionals who communicated in a timely manner and with care.
Date published: 2022-08-02
Rated 4 out of 5 by from When are experts available Working with my Live Agent was great. They knew what they were doing and I felt confident they would get me the best return. I did not know what kinds of documents were needed in some cases. it would have been good to know when the expert was working and when would be a good time to connect.t
Date published: 2022-08-02
Rated 4 out of 5 by from Turbo Tax was great My experience was very good, when I needed help, turbo tax representative was there to help me.
Date published: 2022-08-02
All TurboTax® Offerings Reviews - Page 6929