TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax has a mind of its own I had to tell it to include my Social Security income, AFTER I tell it my age (70!) It INSISTS on entering part-time work info AFTER I tell it I had no income from that this year!
Date published: 2021-03-10
Rated 2 out of 5 by from To many sneaky fees Too many fees that I was forced to use. I end up owing TurboTax at the end.
Date published: 2021-03-10
Rated 5 out of 5 by from TURBO TAX Have been using Turbo Tax for years. The past 2 years when I go back into my deductions , some of the worksheets disappear? (especially where Contributions are entered) In addition, It would be nice if the program was created so we could scroll the page up and down on our touchscreen computers. Right now we have to use the slider to go up and down.
Date published: 2021-03-10
Rated 4 out of 5 by from easy to use easy to use except for the" please rate" which I find to be annoying
Date published: 2021-03-10
Rated 1 out of 5 by from Turbo Tax got me this year... After carefully entering in my tax information, I hit continue to file my taxes. This is where it takes a turn. Turbo tax states that in order to do my state taxes that I would need to pay an additional $50 added to their total bill. I was already paying $120 for the self-employment option that they strongly "recommended". After that initial shock, I was confronted by another screen. Turbo tax, once again, told me that if I wanted to direct deposit my tax money, Turbo tax would need a $40 processing fee. I have paid processing fees in the past. Never have I paid for $40 worth of "processing". These two charges that I essentially was manipulated into paying, had jacked the bill up $90. This is the first that I have ever encountered this with Turbotax. Needless to say, I have been doing my taxes with Turbotax since I graduated high school, 12 years ago. I will find myself another tax company next year.
Date published: 2021-03-10
Rated 5 out of 5 by from It's awesome and easy! Very good experience! It was super easy to download and navigate through. I would highly recommend it.
Date published: 2021-03-10
Rated 2 out of 5 by from Needs some work. It missed my eligibility for the 2020 stimulus payment. My daughter caught the mistake and I had to file an amended return because of TuroboTax. It needs work.
Date published: 2021-03-10
Rated 5 out of 5 by from Great Software Very easy to use. It helped go through everything that I needed to file my taxes.
Date published: 2021-03-10
Rated 5 out of 5 by from Great Tool Turbo Tax Deluxe is an easy program to navigate through without a lot of hassle.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbor Tax is great to work with Has been good for years very easly to do , great help when needed.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6929
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax has a mind of its own I had to tell it to include my Social Security income, AFTER I tell it my age (70!) It INSISTS on entering part-time work info AFTER I tell it I had no income from that this year!
Date published: 2021-03-10
Rated 2 out of 5 by from To many sneaky fees Too many fees that I was forced to use. I end up owing TurboTax at the end.
Date published: 2021-03-10
Rated 5 out of 5 by from TURBO TAX Have been using Turbo Tax for years. The past 2 years when I go back into my deductions , some of the worksheets disappear? (especially where Contributions are entered) In addition, It would be nice if the program was created so we could scroll the page up and down on our touchscreen computers. Right now we have to use the slider to go up and down.
Date published: 2021-03-10
Rated 4 out of 5 by from easy to use easy to use except for the" please rate" which I find to be annoying
Date published: 2021-03-10
Rated 1 out of 5 by from Turbo Tax got me this year... After carefully entering in my tax information, I hit continue to file my taxes. This is where it takes a turn. Turbo tax states that in order to do my state taxes that I would need to pay an additional $50 added to their total bill. I was already paying $120 for the self-employment option that they strongly "recommended". After that initial shock, I was confronted by another screen. Turbo tax, once again, told me that if I wanted to direct deposit my tax money, Turbo tax would need a $40 processing fee. I have paid processing fees in the past. Never have I paid for $40 worth of "processing". These two charges that I essentially was manipulated into paying, had jacked the bill up $90. This is the first that I have ever encountered this with Turbotax. Needless to say, I have been doing my taxes with Turbotax since I graduated high school, 12 years ago. I will find myself another tax company next year.
Date published: 2021-03-10
Rated 5 out of 5 by from It's awesome and easy! Very good experience! It was super easy to download and navigate through. I would highly recommend it.
Date published: 2021-03-10
Rated 2 out of 5 by from Needs some work. It missed my eligibility for the 2020 stimulus payment. My daughter caught the mistake and I had to file an amended return because of TuroboTax. It needs work.
Date published: 2021-03-10
Rated 5 out of 5 by from Great Software Very easy to use. It helped go through everything that I needed to file my taxes.
Date published: 2021-03-10
Rated 5 out of 5 by from Great Tool Turbo Tax Deluxe is an easy program to navigate through without a lot of hassle.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbor Tax is great to work with Has been good for years very easly to do , great help when needed.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6929