TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Awesome The best way to file taxes ever. Been using Turbo Tax for 10 years.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is so easy! I have used Turbo Tax for years and it is always super easy and fast to use.
Date published: 2023-03-13
Rated 4 out of 5 by from Thank you! Saved me from the usual pain and aggravation! Thank you!
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax helped on my first filing TurboTax made the process easy to understand and quick.
Date published: 2023-03-13
Rated 1 out of 5 by from Everything is a hidden fee, this product sucks. You advertise one thing and back door fees to make money. This company should be ashamed of its business practices. Sure wish I used some other method to file my taxes. Completely disgusted in this product.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is fantastic Easy to understand and if you get stuck, customer service is always available for a tax question
Date published: 2023-03-13
Rated 4 out of 5 by from Tell get the on done quick I paid for the deluxe version and had someone help me.service was great and quick, had all my forms and answered all my questions. It was excellent but the only issue I faced was the app being buggy. The mobile app wouldn’t load the screen share function between me and my rep. They went above and beyond by continuing the process verbally and things went well. I finished up with my portion and will be looking out for my return shortly.
Date published: 2023-03-13
Rated 5 out of 5 by from Very Easy Online Chat Very Easy and Helpful Very helpful and informative; I will remember to use Turbo Tax Next Year
Date published: 2023-03-13
Rated 5 out of 5 by from Great app and easy to use Wish it had a way to populate w2's Other than that, it's awesome! Use it all the time.
Date published: 2023-03-13
Rated 2 out of 5 by from Turbo Tax is expensive The process went well but cost twice as much as last year. Last year was $62.40 for both Federal and State and this year the cost was $118.00. I think there is probably better options available.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6925
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome The best way to file taxes ever. Been using Turbo Tax for 10 years.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is so easy! I have used Turbo Tax for years and it is always super easy and fast to use.
Date published: 2023-03-13
Rated 4 out of 5 by from Thank you! Saved me from the usual pain and aggravation! Thank you!
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax helped on my first filing TurboTax made the process easy to understand and quick.
Date published: 2023-03-13
Rated 1 out of 5 by from Everything is a hidden fee, this product sucks. You advertise one thing and back door fees to make money. This company should be ashamed of its business practices. Sure wish I used some other method to file my taxes. Completely disgusted in this product.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is fantastic Easy to understand and if you get stuck, customer service is always available for a tax question
Date published: 2023-03-13
Rated 4 out of 5 by from Tell get the on done quick I paid for the deluxe version and had someone help me.service was great and quick, had all my forms and answered all my questions. It was excellent but the only issue I faced was the app being buggy. The mobile app wouldn’t load the screen share function between me and my rep. They went above and beyond by continuing the process verbally and things went well. I finished up with my portion and will be looking out for my return shortly.
Date published: 2023-03-13
Rated 5 out of 5 by from Very Easy Online Chat Very Easy and Helpful Very helpful and informative; I will remember to use Turbo Tax Next Year
Date published: 2023-03-13
Rated 5 out of 5 by from Great app and easy to use Wish it had a way to populate w2's Other than that, it's awesome! Use it all the time.
Date published: 2023-03-13
Rated 2 out of 5 by from Turbo Tax is expensive The process went well but cost twice as much as last year. Last year was $62.40 for both Federal and State and this year the cost was $118.00. I think there is probably better options available.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6925