TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from it works turbotax helps with deductions etc. Relatively easy to use
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax continues I have been using Turbo Tax for the 9th years. Always easy and helpful. AND it only continues to improve each year.
Date published: 2022-04-12
Rated 5 out of 5 by from Love Turbo Tax It was easy..Turbo tax made it quick and easy and explained things
Date published: 2022-04-12
Rated 5 out of 5 by from Quick and thorough It's nice that I can file my return myself without having to go somewhere and forget certain papers I needed to bring. All my info from previous years prepopulate the forms which makes it fast and convenient and they go through so many measures to ensure they're covering all bases.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is very awesome! easy to use - love the guided method "14 characters is too short" is a stupid requirement for a product review... really Turbotax??? here are some extra characters for extra credit: @#$%^^&**&&^^%$#@
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax Live Full Service Premier Although I had to do all the gathering, as I do when I prepare the taxes, I did not have the anxiety level with TT Live doing the taxes. Reasonable pricing, to say the lease. Several annoying and irrelevant or wrong messages from Turbo Tax Live, itself (not the Preparer) that ought to have be caught in advance (request for data already submitted, for example) I do feel confident that the Preparer did a full and complete job.
Date published: 2022-04-12
Rated 5 out of 5 by from it was good I was very pleased to have Turbo Tax file my taxes.
Date published: 2022-04-12
Rated 5 out of 5 by from Saved Time! I've always used the version of Turbo Tax that allows me to do my taxes but this year I've had a few more complicated tax situations come up. I'm glad I upgraded because there were many questions I had that would have taken time away from what I have to do. 100% worth it.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy and helpful I hit a snag and your customer service was excellent in helping correct the mistake.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax makes taxes easy I delay doing my taxes every year because I hate paying money. But Turbo Tax makes it so incredibly easy to calculate payments and file I really don't know why I put it off every year.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 6919
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from it works turbotax helps with deductions etc. Relatively easy to use
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax continues I have been using Turbo Tax for the 9th years. Always easy and helpful. AND it only continues to improve each year.
Date published: 2022-04-12
Rated 5 out of 5 by from Love Turbo Tax It was easy..Turbo tax made it quick and easy and explained things
Date published: 2022-04-12
Rated 5 out of 5 by from Quick and thorough It's nice that I can file my return myself without having to go somewhere and forget certain papers I needed to bring. All my info from previous years prepopulate the forms which makes it fast and convenient and they go through so many measures to ensure they're covering all bases.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is very awesome! easy to use - love the guided method "14 characters is too short" is a stupid requirement for a product review... really Turbotax??? here are some extra characters for extra credit: @#$%^^&**&&^^%$#@
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax Live Full Service Premier Although I had to do all the gathering, as I do when I prepare the taxes, I did not have the anxiety level with TT Live doing the taxes. Reasonable pricing, to say the lease. Several annoying and irrelevant or wrong messages from Turbo Tax Live, itself (not the Preparer) that ought to have be caught in advance (request for data already submitted, for example) I do feel confident that the Preparer did a full and complete job.
Date published: 2022-04-12
Rated 5 out of 5 by from it was good I was very pleased to have Turbo Tax file my taxes.
Date published: 2022-04-12
Rated 5 out of 5 by from Saved Time! I've always used the version of Turbo Tax that allows me to do my taxes but this year I've had a few more complicated tax situations come up. I'm glad I upgraded because there were many questions I had that would have taken time away from what I have to do. 100% worth it.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy and helpful I hit a snag and your customer service was excellent in helping correct the mistake.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax makes taxes easy I delay doing my taxes every year because I hate paying money. But Turbo Tax makes it so incredibly easy to calculate payments and file I really don't know why I put it off every year.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 6919