TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from time waisted my time too many questions I gues it good for people that have specific deductions
Date published: 2021-04-18
Rated 4 out of 5 by from TurboTax Great- Just issue with filing return Overall I love using TurboTax. However, when you go to submit the e-file there is a glitch in the system. It doesn't reroute you to the website to enter in the filing fee. I was forced to pay the additional $40 to file. TurboTax needs to fix this glitch.
Date published: 2021-04-18
Rated 2 out of 5 by from NEED TO SYNC WITH QB ONLINE The fact that Turbo Tax and Quickbooks Online do not sync is completely unbelievable. It only works with desktop versions which you can't find anywhere.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax 2020 has a problem Wife and I had same wages from same company, Turbo Tax thinks they are duplicate W2s but they are not. Then they were rejected for same reason.
Date published: 2021-04-18
Rated 5 out of 5 by from very helpful to a "non tax understanding"person my second year using turbot ax and I still don't know what the heck i'm doing ,but they double check everything for me.
Date published: 2021-04-18
Rated 5 out of 5 by from Love Turbo Tax! Turbo Tax is so easy to use! It is much less expensive than a paid tax preparer!
Date published: 2021-04-18
Rated 5 out of 5 by from This is the best program easy to use and undertand I have used Turbo Tax for the passed 5 years it is the best
Date published: 2021-04-18
Rated 5 out of 5 by from Works great for me! After using it several years it continues to be easy to use and reliable. I have only had to search help a couple of times through the years. This year went very smoothly.
Date published: 2021-04-18
Rated 5 out of 5 by from They helped me if I didn't understand anything. I didn't talk to anyone but the software made filing easy they broke it down for me understand and I'll be using them next year.
Date published: 2021-04-18
Rated 5 out of 5 by from Huge help I was filing my taxes from canada and required assistance finding the 2555 form and had questions about dependents since my children are not lol American. They called me quickly and had all the answers I was looking for. Completed my return in no time.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 6906
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from time waisted my time too many questions I gues it good for people that have specific deductions
Date published: 2021-04-18
Rated 4 out of 5 by from TurboTax Great- Just issue with filing return Overall I love using TurboTax. However, when you go to submit the e-file there is a glitch in the system. It doesn't reroute you to the website to enter in the filing fee. I was forced to pay the additional $40 to file. TurboTax needs to fix this glitch.
Date published: 2021-04-18
Rated 2 out of 5 by from NEED TO SYNC WITH QB ONLINE The fact that Turbo Tax and Quickbooks Online do not sync is completely unbelievable. It only works with desktop versions which you can't find anywhere.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax 2020 has a problem Wife and I had same wages from same company, Turbo Tax thinks they are duplicate W2s but they are not. Then they were rejected for same reason.
Date published: 2021-04-18
Rated 5 out of 5 by from very helpful to a "non tax understanding"person my second year using turbot ax and I still don't know what the heck i'm doing ,but they double check everything for me.
Date published: 2021-04-18
Rated 5 out of 5 by from Love Turbo Tax! Turbo Tax is so easy to use! It is much less expensive than a paid tax preparer!
Date published: 2021-04-18
Rated 5 out of 5 by from This is the best program easy to use and undertand I have used Turbo Tax for the passed 5 years it is the best
Date published: 2021-04-18
Rated 5 out of 5 by from Works great for me! After using it several years it continues to be easy to use and reliable. I have only had to search help a couple of times through the years. This year went very smoothly.
Date published: 2021-04-18
Rated 5 out of 5 by from They helped me if I didn't understand anything. I didn't talk to anyone but the software made filing easy they broke it down for me understand and I'll be using them next year.
Date published: 2021-04-18
Rated 5 out of 5 by from Huge help I was filing my taxes from canada and required assistance finding the 2555 form and had questions about dependents since my children are not lol American. They called me quickly and had all the answers I was looking for. Completed my return in no time.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 6906