TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Only way go urboTax is by far the best way to file I have us I wouldn’t recommend any other service but turbo tax
Date published: 2022-04-05
Rated 5 out of 5 by from I loved it I think ill use this next year this was a great help for me I loved it! I had no idea how I was going to get them done but she saved the day.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is awesome Thank you for providing the opportunity. Mr. Rama has been very professional, well knowledge and great person
Date published: 2022-04-05
Rated 1 out of 5 by from Miserable I had to contact customer support 5 times, speaking to a manager and supervisor eventually, but none of them could help me. I had a persistent issue filing & trying to pay for the service. Calling customer support led to more issues than assistance. The interface completely removed my ability to unselect "Pay with my refund" and I was throw through multiple hoops in the process. This was not an ez service to work with, and I paid more to use it (H&R Block would have been at least $50 cheaper I found).
Date published: 2022-04-05
Rated 3 out of 5 by from Some Problems with TurboTax Saving returns for next year is not easy. I had almost completed when my return when the program crashed and I lost everything. It should save info as you are working.
Date published: 2022-04-05
Rated 5 out of 5 by from Excellent Excellent! Good job by all involved. Thank you for everything.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is easy and fast to use Was my first time tax returning and I had absolutely no problem getting through the tax return process as everything was selfexplanatory and easy to follow along. The designs of the website also helped to simplify where my vision was, so it was even easier to follow along
Date published: 2022-04-05
Rated 5 out of 5 by from used for many years always use it for many years without worries and will continue to use it
Date published: 2022-04-05
Rated 3 out of 5 by from Shortfall on Form 1116 Within the Turbo Tax software, I would have expected a much better explanation of what was going on with the IRS Form 1116. I would have expected an explanation telling me that it was appropriate to delete the form in order to efile. I perceive you to be the premier tax software, but you fell short of my expectations.
Date published: 2022-04-05
Rated 4 out of 5 by from Thanks Easy to use.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 6906
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Only way go urboTax is by far the best way to file I have us I wouldn’t recommend any other service but turbo tax
Date published: 2022-04-05
Rated 5 out of 5 by from I loved it I think ill use this next year this was a great help for me I loved it! I had no idea how I was going to get them done but she saved the day.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is awesome Thank you for providing the opportunity. Mr. Rama has been very professional, well knowledge and great person
Date published: 2022-04-05
Rated 1 out of 5 by from Miserable I had to contact customer support 5 times, speaking to a manager and supervisor eventually, but none of them could help me. I had a persistent issue filing & trying to pay for the service. Calling customer support led to more issues than assistance. The interface completely removed my ability to unselect "Pay with my refund" and I was throw through multiple hoops in the process. This was not an ez service to work with, and I paid more to use it (H&R Block would have been at least $50 cheaper I found).
Date published: 2022-04-05
Rated 3 out of 5 by from Some Problems with TurboTax Saving returns for next year is not easy. I had almost completed when my return when the program crashed and I lost everything. It should save info as you are working.
Date published: 2022-04-05
Rated 5 out of 5 by from Excellent Excellent! Good job by all involved. Thank you for everything.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is easy and fast to use Was my first time tax returning and I had absolutely no problem getting through the tax return process as everything was selfexplanatory and easy to follow along. The designs of the website also helped to simplify where my vision was, so it was even easier to follow along
Date published: 2022-04-05
Rated 5 out of 5 by from used for many years always use it for many years without worries and will continue to use it
Date published: 2022-04-05
Rated 3 out of 5 by from Shortfall on Form 1116 Within the Turbo Tax software, I would have expected a much better explanation of what was going on with the IRS Form 1116. I would have expected an explanation telling me that it was appropriate to delete the form in order to efile. I perceive you to be the premier tax software, but you fell short of my expectations.
Date published: 2022-04-05
Rated 4 out of 5 by from Thanks Easy to use.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 6906