TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Another great experience Due to complexity of our returns, having TurboTax apply the data into the appropriate forms is great without the headache of searching for forms, instructions, etc.. The downloading ability for investment data is fantastic as well.
Date published: 2021-03-30
Rated 5 out of 5 by from As always, super easy! I've been using Turbo Tax for years and it makes filing taxes easy!
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax was awesome and made filing easy! Great experience! Will use Turbo Tax again! Made filing easy!
Date published: 2021-03-30
Rated 4 out of 5 by from Turbo Tax makes filing taxes easy! Turbo tax makes filing your taxes much easier and way less stressful.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to navigate. Turbo Tax help provides answers quickly.
Date published: 2021-03-30
Rated 5 out of 5 by from Excellent I did not use an agent. It was easy enough to have done it myself
Date published: 2021-03-30
Rated 2 out of 5 by from E-File charges deceptive I finished taxes on 3/26 (mine plus one). E-file charges for state return were $20. I reviewed over the weekend and went to submit on 3/29. Woosh ... e-file charges are now $25 ... $10 more out of my pocket. Deceptive and not appreciated. Just another brick in the wall to Turbo Tax.
Date published: 2021-03-30
Rated 3 out of 5 by from Turbo Tax is helpful...... Turbo tax is certainly comprehensive and takes you through all the steps in filing your taxes, both on federal and state level. It is not easy though, to navigate back to a particular place in the process. I started entering my business expenses and entered my rent cost, then I wanted to jump right back to entering other expenses, and I had difficulty navigating back to that section. Very frustrating. I would encourage you to address this issue
Date published: 2021-03-30
Rated 5 out of 5 by from TurboTax is awesome It was my first time using TurboTax and you could not have made things easier. Thank you Turbo Tax
Date published: 2021-03-30
Rated 5 out of 5 by from turbo Tax is user friendly! Turbo Tax helps you every step of the way! If you don't understand, all you have to do is ask or read FAQs.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 6897
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another great experience Due to complexity of our returns, having TurboTax apply the data into the appropriate forms is great without the headache of searching for forms, instructions, etc.. The downloading ability for investment data is fantastic as well.
Date published: 2021-03-30
Rated 5 out of 5 by from As always, super easy! I've been using Turbo Tax for years and it makes filing taxes easy!
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax was awesome and made filing easy! Great experience! Will use Turbo Tax again! Made filing easy!
Date published: 2021-03-30
Rated 4 out of 5 by from Turbo Tax makes filing taxes easy! Turbo tax makes filing your taxes much easier and way less stressful.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to navigate. Turbo Tax help provides answers quickly.
Date published: 2021-03-30
Rated 5 out of 5 by from Excellent I did not use an agent. It was easy enough to have done it myself
Date published: 2021-03-30
Rated 2 out of 5 by from E-File charges deceptive I finished taxes on 3/26 (mine plus one). E-file charges for state return were $20. I reviewed over the weekend and went to submit on 3/29. Woosh ... e-file charges are now $25 ... $10 more out of my pocket. Deceptive and not appreciated. Just another brick in the wall to Turbo Tax.
Date published: 2021-03-30
Rated 3 out of 5 by from Turbo Tax is helpful...... Turbo tax is certainly comprehensive and takes you through all the steps in filing your taxes, both on federal and state level. It is not easy though, to navigate back to a particular place in the process. I started entering my business expenses and entered my rent cost, then I wanted to jump right back to entering other expenses, and I had difficulty navigating back to that section. Very frustrating. I would encourage you to address this issue
Date published: 2021-03-30
Rated 5 out of 5 by from TurboTax is awesome It was my first time using TurboTax and you could not have made things easier. Thank you Turbo Tax
Date published: 2021-03-30
Rated 5 out of 5 by from turbo Tax is user friendly! Turbo Tax helps you every step of the way! If you don't understand, all you have to do is ask or read FAQs.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 6897