TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from I'm Not Comfortable With The Returns I usually get refunds over $1500. And usually owe to the State. My refund is much less than usual and I don't owe the State??????
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is the best Turbo Tax is quick, thorough, and easy to use. Highly recommend.
Date published: 2022-02-26
Rated 2 out of 5 by from Too Many Commercials, Deceptive Charges for Paying The constant insertions of ads to "up sell" the product was irritating and slowed the process down. The actual pages that did something (rather than try to sell me something) worked well. Finally, to find an additional fee for "refund processing" (which is time consuming to remove) was almost enough for me cancel everything - at the very least it left me feeling that filing my taxes was low on Intuit's priority list as compared to finding ways to charge me more - for an entirely automated service!
Date published: 2022-02-26
Rated 5 out of 5 by from Very helpful and easy Turbo tax live was easy and efficient. Our tax preparer was amazing, kind and efficient.
Date published: 2022-02-26
Rated 4 out of 5 by from Great Information Turbo Tax has great information and is easy to use. But some of the information is not easy to use. This is especially true if you want to try inputting something but decide to delete it afterwards. This process should be easier than it is.
Date published: 2022-02-26
Rated 4 out of 5 by from TurboTax Review It was fine. For me way more difficult and way too expensive. I prefer to be able to walk through each area as the product used to do. But it was fine. I did like the chat help.
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent Right before I went to Turbo Tax I was literally file online with HR Block. It was horrible and some how I ended up owing. I've never owed and I have two kids. Turbo tax fixed what seemed to be the issue by asking detailed questions and making sure that I put info in correctly. Love them and will use next year!
Date published: 2022-02-26
Rated 3 out of 5 by from too Expensive is an easy platform to use but its also too expensive
Date published: 2022-02-26
Rated 5 out of 5 by from Live Help Made This a Breeze At any point when I had questions someone was there to assist me! There is constant verification of information and I am confident that I filed and am getting my max refund as the site says so often!
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and easy My first time filing as a high school student and this was easy, fast, and free. It makes me want to use this as an adult.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6886
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I'm Not Comfortable With The Returns I usually get refunds over $1500. And usually owe to the State. My refund is much less than usual and I don't owe the State??????
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is the best Turbo Tax is quick, thorough, and easy to use. Highly recommend.
Date published: 2022-02-26
Rated 2 out of 5 by from Too Many Commercials, Deceptive Charges for Paying The constant insertions of ads to "up sell" the product was irritating and slowed the process down. The actual pages that did something (rather than try to sell me something) worked well. Finally, to find an additional fee for "refund processing" (which is time consuming to remove) was almost enough for me cancel everything - at the very least it left me feeling that filing my taxes was low on Intuit's priority list as compared to finding ways to charge me more - for an entirely automated service!
Date published: 2022-02-26
Rated 5 out of 5 by from Very helpful and easy Turbo tax live was easy and efficient. Our tax preparer was amazing, kind and efficient.
Date published: 2022-02-26
Rated 4 out of 5 by from Great Information Turbo Tax has great information and is easy to use. But some of the information is not easy to use. This is especially true if you want to try inputting something but decide to delete it afterwards. This process should be easier than it is.
Date published: 2022-02-26
Rated 4 out of 5 by from TurboTax Review It was fine. For me way more difficult and way too expensive. I prefer to be able to walk through each area as the product used to do. But it was fine. I did like the chat help.
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent Right before I went to Turbo Tax I was literally file online with HR Block. It was horrible and some how I ended up owing. I've never owed and I have two kids. Turbo tax fixed what seemed to be the issue by asking detailed questions and making sure that I put info in correctly. Love them and will use next year!
Date published: 2022-02-26
Rated 3 out of 5 by from too Expensive is an easy platform to use but its also too expensive
Date published: 2022-02-26
Rated 5 out of 5 by from Live Help Made This a Breeze At any point when I had questions someone was there to assist me! There is constant verification of information and I am confident that I filed and am getting my max refund as the site says so often!
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and easy My first time filing as a high school student and this was easy, fast, and free. It makes me want to use this as an adult.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6886