TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is Awesome! Everything went very smoothly would use Turbo tax next year!
Date published: 2021-03-26
Rated 3 out of 5 by from TT is usually great. TT representatives are great Typically Turbo tax gets five stars. There was a problem with loading 2019 depreciation data into 2020. The fact that I had to do the work of reentering the info from 2019 into 2020 myself was annoying. Then despite having entered all of the information following your instructions my capacity to efile was still blocked .... it took two hours a get the process fixed ( with the help of many great representatives of the regular TurboTax staff ...Tabitha, Alyssa (sp?) ) I never was able to access "turbotax live" personnel
Date published: 2021-03-26
Rated 5 out of 5 by from I love turbo tax There is no better feeling than doing your own taxes. It is a little scary but with turbo tax I know that I am doing them correctly thanks to the process they walk you through. this is our 4th year using this and we highly recommend!!
Date published: 2021-03-26
Rated 5 out of 5 by from Love turbo tax, use it every year I am thrilled with the ease and efficiency. auto filled forms are a godsend. not working about deductions, etc,- amazing!
Date published: 2021-03-26
Rated 5 out of 5 by from I was very pleased with the help Our expert was very helpful and not confusing as other sites have been and I liked that you didnt charge me a lot of money for talking to a live chat the other site charge and taxes are hard enough to deal with, without have to put $80.00 or more to ask a question because we are confused Thank You for your help
Date published: 2021-03-26
Rated 3 out of 5 by from Simple, easy, and they find ways to charge you Easy to use. Simple and fast. I am uncertain why it costs more to file my state taxes.
Date published: 2021-03-26
Rated 4 out of 5 by from EASY TO FOLLOW esy to follow and helpful when something was complicated
Date published: 2021-03-26
Rated 5 out of 5 by from Thank you!! Thank you Bethany!! For helping me finish my tax return paperwork i appreciate your help.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is super This was by far the easiest way to file my taxes, was walked through step by step
Date published: 2021-03-26
Rated 5 out of 5 by from Easy to use I like how fast and simple it is. The propts and videos are helpful tools
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6880
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is Awesome! Everything went very smoothly would use Turbo tax next year!
Date published: 2021-03-26
Rated 3 out of 5 by from TT is usually great. TT representatives are great Typically Turbo tax gets five stars. There was a problem with loading 2019 depreciation data into 2020. The fact that I had to do the work of reentering the info from 2019 into 2020 myself was annoying. Then despite having entered all of the information following your instructions my capacity to efile was still blocked .... it took two hours a get the process fixed ( with the help of many great representatives of the regular TurboTax staff ...Tabitha, Alyssa (sp?) ) I never was able to access "turbotax live" personnel
Date published: 2021-03-26
Rated 5 out of 5 by from I love turbo tax There is no better feeling than doing your own taxes. It is a little scary but with turbo tax I know that I am doing them correctly thanks to the process they walk you through. this is our 4th year using this and we highly recommend!!
Date published: 2021-03-26
Rated 5 out of 5 by from Love turbo tax, use it every year I am thrilled with the ease and efficiency. auto filled forms are a godsend. not working about deductions, etc,- amazing!
Date published: 2021-03-26
Rated 5 out of 5 by from I was very pleased with the help Our expert was very helpful and not confusing as other sites have been and I liked that you didnt charge me a lot of money for talking to a live chat the other site charge and taxes are hard enough to deal with, without have to put $80.00 or more to ask a question because we are confused Thank You for your help
Date published: 2021-03-26
Rated 3 out of 5 by from Simple, easy, and they find ways to charge you Easy to use. Simple and fast. I am uncertain why it costs more to file my state taxes.
Date published: 2021-03-26
Rated 4 out of 5 by from EASY TO FOLLOW esy to follow and helpful when something was complicated
Date published: 2021-03-26
Rated 5 out of 5 by from Thank you!! Thank you Bethany!! For helping me finish my tax return paperwork i appreciate your help.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is super This was by far the easiest way to file my taxes, was walked through step by step
Date published: 2021-03-26
Rated 5 out of 5 by from Easy to use I like how fast and simple it is. The propts and videos are helpful tools
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6880