TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from easy to use easy to use except for the" please rate" which I find to be annoying
Date published: 2021-03-10
Rated 1 out of 5 by from Turbo Tax got me this year... After carefully entering in my tax information, I hit continue to file my taxes. This is where it takes a turn. Turbo tax states that in order to do my state taxes that I would need to pay an additional $50 added to their total bill. I was already paying $120 for the self-employment option that they strongly "recommended". After that initial shock, I was confronted by another screen. Turbo tax, once again, told me that if I wanted to direct deposit my tax money, Turbo tax would need a $40 processing fee. I have paid processing fees in the past. Never have I paid for $40 worth of "processing". These two charges that I essentially was manipulated into paying, had jacked the bill up $90. This is the first that I have ever encountered this with Turbotax. Needless to say, I have been doing my taxes with Turbotax since I graduated high school, 12 years ago. I will find myself another tax company next year.
Date published: 2021-03-10
Rated 5 out of 5 by from It's awesome and easy! Very good experience! It was super easy to download and navigate through. I would highly recommend it.
Date published: 2021-03-10
Rated 2 out of 5 by from Needs some work. It missed my eligibility for the 2020 stimulus payment. My daughter caught the mistake and I had to file an amended return because of TuroboTax. It needs work.
Date published: 2021-03-10
Rated 5 out of 5 by from Great Software Very easy to use. It helped go through everything that I needed to file my taxes.
Date published: 2021-03-10
Rated 5 out of 5 by from Great Tool Turbo Tax Deluxe is an easy program to navigate through without a lot of hassle.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbor Tax is great to work with Has been good for years very easly to do , great help when needed.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax great Turbo Tax was very detailed and easy to use. Thank you.
Date published: 2021-03-10
Rated 5 out of 5 by from turbotax is awesome I found it to be very easy to use and explainations were easy to follow
Date published: 2021-03-10
Rated 5 out of 5 by from GREAT GREAT SOFTWARE WILL USE AGAIN. I AM IMPRESSED ABOUT THE SOFTWARE
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6880
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from easy to use easy to use except for the" please rate" which I find to be annoying
Date published: 2021-03-10
Rated 1 out of 5 by from Turbo Tax got me this year... After carefully entering in my tax information, I hit continue to file my taxes. This is where it takes a turn. Turbo tax states that in order to do my state taxes that I would need to pay an additional $50 added to their total bill. I was already paying $120 for the self-employment option that they strongly "recommended". After that initial shock, I was confronted by another screen. Turbo tax, once again, told me that if I wanted to direct deposit my tax money, Turbo tax would need a $40 processing fee. I have paid processing fees in the past. Never have I paid for $40 worth of "processing". These two charges that I essentially was manipulated into paying, had jacked the bill up $90. This is the first that I have ever encountered this with Turbotax. Needless to say, I have been doing my taxes with Turbotax since I graduated high school, 12 years ago. I will find myself another tax company next year.
Date published: 2021-03-10
Rated 5 out of 5 by from It's awesome and easy! Very good experience! It was super easy to download and navigate through. I would highly recommend it.
Date published: 2021-03-10
Rated 2 out of 5 by from Needs some work. It missed my eligibility for the 2020 stimulus payment. My daughter caught the mistake and I had to file an amended return because of TuroboTax. It needs work.
Date published: 2021-03-10
Rated 5 out of 5 by from Great Software Very easy to use. It helped go through everything that I needed to file my taxes.
Date published: 2021-03-10
Rated 5 out of 5 by from Great Tool Turbo Tax Deluxe is an easy program to navigate through without a lot of hassle.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbor Tax is great to work with Has been good for years very easly to do , great help when needed.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax great Turbo Tax was very detailed and easy to use. Thank you.
Date published: 2021-03-10
Rated 5 out of 5 by from turbotax is awesome I found it to be very easy to use and explainations were easy to follow
Date published: 2021-03-10
Rated 5 out of 5 by from GREAT GREAT SOFTWARE WILL USE AGAIN. I AM IMPRESSED ABOUT THE SOFTWARE
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6880