TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is great for Small Business Turbo Tax Premier Live made it easier to prepare Schedule E for Rental Property Live CPA help was beneficial and enabled me to ask questions related to completing a Schedule E I was able to complete a complicated tax return with Live help! Thank you:)
Date published: 2021-03-18
Rated 1 out of 5 by from Will not let me submit when it is correct! I am totally frustrated that the program will not let me submit my taxes and thinks I made mistake and I did not. I can't get the software to let me submit my taxes. Can't find help!
Date published: 2021-03-18
Rated 5 out of 5 by from Great Directions They make it easy for you to return your taxes and help you get the most by doing so.
Date published: 2021-03-18
Rated 5 out of 5 by from I found TurboTax to be relatively easy to use As a first time e-filer, I found TurboTax to be relatively easy to use. The most time consuming part was uploading multiple 1099-R's to the site; but this was necessary since my tax information had not previously been online and the orgasnizations issuing the forms were not partnered with TurboTax. Other than that, completing the process was simple, intuitive, and in the end very accurate.
Date published: 2021-03-18
Rated 5 out of 5 by from Great It went really well and I had a good experience with everything
Date published: 2021-03-18
Rated 3 out of 5 by from turbotax it was helpful and less expensive then going to an accountant
Date published: 2021-03-18
Rated 5 out of 5 by from Super Easy Fast and easy I loved the ability to talk to an agent, he was polite and very informative. I was able to do my taxes after buying my first home with ease. I however do not like the mandatory $45 add on if you want the payment taken out through your return. I do not want or need the added protection it advertises and would preferred not to spend the extra $45 just for paying it through my taxes. Hey next time i'll just pay out of pocket lesson learned still a good service.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome! TurboTax explained everything I didn’t need any accommodations.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy to use This is the second year I have filed using Turbo Tax. It is easy to use and very thorough. Each step in the return includes explanations and there is additional support on the website. Turbo tax makes what could be a complicated process manageable.
Date published: 2021-03-18
Rated 5 out of 5 by from I love turbotax great and easy. very simple system that is easy to use even if you have a hard time with paperwork or numbers.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6879
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great for Small Business Turbo Tax Premier Live made it easier to prepare Schedule E for Rental Property Live CPA help was beneficial and enabled me to ask questions related to completing a Schedule E I was able to complete a complicated tax return with Live help! Thank you:)
Date published: 2021-03-18
Rated 1 out of 5 by from Will not let me submit when it is correct! I am totally frustrated that the program will not let me submit my taxes and thinks I made mistake and I did not. I can't get the software to let me submit my taxes. Can't find help!
Date published: 2021-03-18
Rated 5 out of 5 by from Great Directions They make it easy for you to return your taxes and help you get the most by doing so.
Date published: 2021-03-18
Rated 5 out of 5 by from I found TurboTax to be relatively easy to use As a first time e-filer, I found TurboTax to be relatively easy to use. The most time consuming part was uploading multiple 1099-R's to the site; but this was necessary since my tax information had not previously been online and the orgasnizations issuing the forms were not partnered with TurboTax. Other than that, completing the process was simple, intuitive, and in the end very accurate.
Date published: 2021-03-18
Rated 5 out of 5 by from Great It went really well and I had a good experience with everything
Date published: 2021-03-18
Rated 3 out of 5 by from turbotax it was helpful and less expensive then going to an accountant
Date published: 2021-03-18
Rated 5 out of 5 by from Super Easy Fast and easy I loved the ability to talk to an agent, he was polite and very informative. I was able to do my taxes after buying my first home with ease. I however do not like the mandatory $45 add on if you want the payment taken out through your return. I do not want or need the added protection it advertises and would preferred not to spend the extra $45 just for paying it through my taxes. Hey next time i'll just pay out of pocket lesson learned still a good service.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome! TurboTax explained everything I didn’t need any accommodations.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy to use This is the second year I have filed using Turbo Tax. It is easy to use and very thorough. Each step in the return includes explanations and there is additional support on the website. Turbo tax makes what could be a complicated process manageable.
Date published: 2021-03-18
Rated 5 out of 5 by from I love turbotax great and easy. very simple system that is easy to use even if you have a hard time with paperwork or numbers.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6879