TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Awful Experience It wasn't until after I had paid my fee that there were items I needed to "fix." Wouldn't let me print and mail my forms so I was stuck trying to figure out the glitch. Of course, I could have paid even MORE money to talk to someone, but that wasn't going to happen. I do not have complicated taxes. It should not have been this difficult or time consuming.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is indeed awesome Very easy to use, trustworthy, and very comprehensive. I have almost forever used TurboTax for filing my taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use User friendly. It has FAQ and guides. Turbo tax supports active military
Date published: 2022-02-27
Rated 5 out of 5 by from Great experience The ease of TurboTax was wonderful. I used the chat feature to solve a couple of questions/issues I was having and Bruce E. was wonderful, helpful, and very knowledgeable
Date published: 2022-02-27
Rated 3 out of 5 by from great wonderful. helped answer my one question! good refund this year
Date published: 2022-02-27
Rated 5 out of 5 by from AWESOME Always great going through Turbo Tax! Will definitely do it again and refer others as well!
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is easy, accurate, helpful and dependable I like TurboTax because it makes it easy to file tax, retrieve and efficient with pre-filling my forms and importing forms from other banks etc.
Date published: 2022-02-27
Rated 5 out of 5 by from FAST AND EASY Turbo Tax is the best! Super easy to understand, FREE, and not too time consuming if you have all necessary paperwork.
Date published: 2022-02-27
Rated 5 out of 5 by from Thanks Turbo Tax My husband always did our taxes and he recently passed away. I was able to create my own account and do them myself this year. Ran into a hiccup but was able to text with one of your experts (Diane) and she was able to help me out and it was so appreciated.
Date published: 2022-02-27
Rated 5 out of 5 by from thanks Turbotax made it so easy. Spoke with Daniele within 2 minutes to resolve the one confusion we had, she was so helpful! Thank you
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6863
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Awful Experience It wasn't until after I had paid my fee that there were items I needed to "fix." Wouldn't let me print and mail my forms so I was stuck trying to figure out the glitch. Of course, I could have paid even MORE money to talk to someone, but that wasn't going to happen. I do not have complicated taxes. It should not have been this difficult or time consuming.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is indeed awesome Very easy to use, trustworthy, and very comprehensive. I have almost forever used TurboTax for filing my taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use User friendly. It has FAQ and guides. Turbo tax supports active military
Date published: 2022-02-27
Rated 5 out of 5 by from Great experience The ease of TurboTax was wonderful. I used the chat feature to solve a couple of questions/issues I was having and Bruce E. was wonderful, helpful, and very knowledgeable
Date published: 2022-02-27
Rated 3 out of 5 by from great wonderful. helped answer my one question! good refund this year
Date published: 2022-02-27
Rated 5 out of 5 by from AWESOME Always great going through Turbo Tax! Will definitely do it again and refer others as well!
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is easy, accurate, helpful and dependable I like TurboTax because it makes it easy to file tax, retrieve and efficient with pre-filling my forms and importing forms from other banks etc.
Date published: 2022-02-27
Rated 5 out of 5 by from FAST AND EASY Turbo Tax is the best! Super easy to understand, FREE, and not too time consuming if you have all necessary paperwork.
Date published: 2022-02-27
Rated 5 out of 5 by from Thanks Turbo Tax My husband always did our taxes and he recently passed away. I was able to create my own account and do them myself this year. Ran into a hiccup but was able to text with one of your experts (Diane) and she was able to help me out and it was so appreciated.
Date published: 2022-02-27
Rated 5 out of 5 by from thanks Turbotax made it so easy. Spoke with Daniele within 2 minutes to resolve the one confusion we had, she was so helpful! Thank you
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6863