TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Did my taxes well Worked mostly as expected. There were a few confusing questions leading me to enter the incorrect information. Found it after a day or so and corrected.
Date published: 2021-03-19
Rated 5 out of 5 by from Kevin is an all star First off, turbo tax is great. I have used H&R before and this was way smoother, and honestly some what enjoyable. Kevin helped me as my expert on demand, and I cannot express enough how helpful and fun he was to work with. He was patient, and educated me through the process as this was my first time doing taxes. Kevin, thank you!
Date published: 2021-03-19
Rated 5 out of 5 by from Amazing!!! Turbo made the process so easy. Speaking with the live expert put my mind at ease. Having the expert right at my finger tips in a matter of minutes was amazing.
Date published: 2021-03-19
Rated 1 out of 5 by from Had to redo whole return I had to redo the whole return after I had completed everything and then waited a few days before filing my return. It automatically swapped me to filing single for some reason and I couldn't undo it.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy and fast It was easy and fast. However it didn't recognize my bank Grow financial Federal Credit Union.
Date published: 2021-03-19
Rated 5 out of 5 by from Usual Happy Time with TTAX I have used TTAX for over 20 years and remain satisfied. I was really looking forward to the new advertised TTAX LIVE capability - but not as a significantly extra cost feature! Suggest having a no-charge LIVE session for simply checking my taxes over and answering questions, since I can easily e-file myself. LIVE is a real separator from competing tax prep software, if it is made affordable..
Date published: 2021-03-19
Rated 5 out of 5 by from Super Simple! First time using it and I will use it again! Very easy to use
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome Very informative good person to talk to. was good with details
Date published: 2021-03-19
Rated 5 out of 5 by from so easy!! Super easy, no stress! I'll use them every year!!!
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome Very simple and clear , everything was very well explained
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 6859
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Did my taxes well Worked mostly as expected. There were a few confusing questions leading me to enter the incorrect information. Found it after a day or so and corrected.
Date published: 2021-03-19
Rated 5 out of 5 by from Kevin is an all star First off, turbo tax is great. I have used H&R before and this was way smoother, and honestly some what enjoyable. Kevin helped me as my expert on demand, and I cannot express enough how helpful and fun he was to work with. He was patient, and educated me through the process as this was my first time doing taxes. Kevin, thank you!
Date published: 2021-03-19
Rated 5 out of 5 by from Amazing!!! Turbo made the process so easy. Speaking with the live expert put my mind at ease. Having the expert right at my finger tips in a matter of minutes was amazing.
Date published: 2021-03-19
Rated 1 out of 5 by from Had to redo whole return I had to redo the whole return after I had completed everything and then waited a few days before filing my return. It automatically swapped me to filing single for some reason and I couldn't undo it.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy and fast It was easy and fast. However it didn't recognize my bank Grow financial Federal Credit Union.
Date published: 2021-03-19
Rated 5 out of 5 by from Usual Happy Time with TTAX I have used TTAX for over 20 years and remain satisfied. I was really looking forward to the new advertised TTAX LIVE capability - but not as a significantly extra cost feature! Suggest having a no-charge LIVE session for simply checking my taxes over and answering questions, since I can easily e-file myself. LIVE is a real separator from competing tax prep software, if it is made affordable..
Date published: 2021-03-19
Rated 5 out of 5 by from Super Simple! First time using it and I will use it again! Very easy to use
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome Very informative good person to talk to. was good with details
Date published: 2021-03-19
Rated 5 out of 5 by from so easy!! Super easy, no stress! I'll use them every year!!!
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome Very simple and clear , everything was very well explained
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 6859