TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So EASY to use! Keeps everything simple to do, understand, and have quick references.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is amazing and easy to use! Perfect and no hassles. Will definitely use again and again!
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is great The platform and website is super easy to use and navigate
Date published: 2022-02-27
Rated 4 out of 5 by from I'm pleased with the outcome of my tax return. The experience is always great; The process is easily and everything is explained in detail when I don't understand something. I am confident that Turbotax checked for every tax break and credit available. I also enjoy the process; it is animated, fun, and makes me feel like I am supported, even when it seems uncertain at times.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome people! Very nice, knowledgeable people, they make taxes less stressful!
Date published: 2022-02-27
Rated 1 out of 5 by from Getting to expensive An extra $40 because I had and unemployment form instead of w2. This was 8th year using turbo tax and may be last upset they taking advantage of people who couldn’t work during Covid.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is Awesome! This was my first time ever filing taxes and also obviously using TurboTax, it was a great experience and I had help from a customer service representative, she was kind and informed and very helpful and patient. Thank you so much for everything TurboTax.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is awesome and so easy. Love TurboTax. Use it every year. Highly recommend using.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax is easy. Turbo Tax is easy and helpful. I only had one w-2 so it was free and no problem.
Date published: 2022-02-27
Rated 3 out of 5 by from ehh was very easy and loved the pics but the price was misleading, my "free" return of course didn't turn out free.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6857
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So EASY to use! Keeps everything simple to do, understand, and have quick references.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is amazing and easy to use! Perfect and no hassles. Will definitely use again and again!
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is great The platform and website is super easy to use and navigate
Date published: 2022-02-27
Rated 4 out of 5 by from I'm pleased with the outcome of my tax return. The experience is always great; The process is easily and everything is explained in detail when I don't understand something. I am confident that Turbotax checked for every tax break and credit available. I also enjoy the process; it is animated, fun, and makes me feel like I am supported, even when it seems uncertain at times.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome people! Very nice, knowledgeable people, they make taxes less stressful!
Date published: 2022-02-27
Rated 1 out of 5 by from Getting to expensive An extra $40 because I had and unemployment form instead of w2. This was 8th year using turbo tax and may be last upset they taking advantage of people who couldn’t work during Covid.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is Awesome! This was my first time ever filing taxes and also obviously using TurboTax, it was a great experience and I had help from a customer service representative, she was kind and informed and very helpful and patient. Thank you so much for everything TurboTax.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is awesome and so easy. Love TurboTax. Use it every year. Highly recommend using.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax is easy. Turbo Tax is easy and helpful. I only had one w-2 so it was free and no problem.
Date published: 2022-02-27
Rated 3 out of 5 by from ehh was very easy and loved the pics but the price was misleading, my "free" return of course didn't turn out free.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6857