TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from I would not have able to do my taxes w/o turbotax I'm 21 and I don't know anything at all. I only got here because my friend told me that's how they did it after their sister told them that they should use turbotax... This website was nice and easy to use and idk how I would have managed on my own.
Date published: 2021-03-10
Rated 5 out of 5 by from First use in year...and it was great! I had my taxes done at a service for several years. It made sense for me to do my taxes myself this year and I was very pleasantly surprised how easy it was. The program prompts were great and lead me through the complete process!
Date published: 2021-03-10
Rated 5 out of 5 by from Great service Very informative and easy to use. I like how easy it is to navigate
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is easy to use The software is easy to use, not too many irrelevant questions.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax Deluxe WORKS Fine! Everything worked well as it did last year...even with investments!
Date published: 2021-03-10
Rated 5 out of 5 by from GOOD JOB It was a good experience. It was easy to understand.
Date published: 2021-03-10
Rated 1 out of 5 by from This years experience has been horrible!!!!!!!!!!! I have spent untold hours trying to fix my rejected e-file return because of Federal Form 2210. The rejection message I receive is: "you checked box A asking for a waiver or line 27 does not show a penalty amount. I did not check box A and when all the data is entered there is no penalty owed and therefore line 27 shows 0 as the amount owed. So why does Turbotax or the IRS keep rejecting my return. Either TurboTax or the IRS has a software issue. I have had a tax expert check my Form 2210 and has verified that I have all the information correct.
Date published: 2021-03-10
Rated 1 out of 5 by from Turbo has gotten expensive I think turbo tax did my taxes correctly but wow have their rates went up. $40 to e-file and $170 to file 2 pensions and 2 social securitys and a withdrawal from an IRA. Next year I’ll be checking around. There has got to be cheaper ways to get this done. Again, turbo has gotten too expensive!!!
Date published: 2021-03-10
Rated 1 out of 5 by from Terrible Doesn't go in full detail on everything, also MADE me pay for deluxe edition, would NOT let me continue with the free version, ended up charging me $150 in total. Terrible interface, super glitchy. My brother who just got into coding could make a better website and interface than this god-awful site.
Date published: 2021-03-10
Rated 5 out of 5 by from Best way to file my taxes every year. It is simply the best way to file my taxes. I am going to use turbo tax again next year and the year after that as well.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6838
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I would not have able to do my taxes w/o turbotax I'm 21 and I don't know anything at all. I only got here because my friend told me that's how they did it after their sister told them that they should use turbotax... This website was nice and easy to use and idk how I would have managed on my own.
Date published: 2021-03-10
Rated 5 out of 5 by from First use in year...and it was great! I had my taxes done at a service for several years. It made sense for me to do my taxes myself this year and I was very pleasantly surprised how easy it was. The program prompts were great and lead me through the complete process!
Date published: 2021-03-10
Rated 5 out of 5 by from Great service Very informative and easy to use. I like how easy it is to navigate
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is easy to use The software is easy to use, not too many irrelevant questions.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax Deluxe WORKS Fine! Everything worked well as it did last year...even with investments!
Date published: 2021-03-10
Rated 5 out of 5 by from GOOD JOB It was a good experience. It was easy to understand.
Date published: 2021-03-10
Rated 1 out of 5 by from This years experience has been horrible!!!!!!!!!!! I have spent untold hours trying to fix my rejected e-file return because of Federal Form 2210. The rejection message I receive is: "you checked box A asking for a waiver or line 27 does not show a penalty amount. I did not check box A and when all the data is entered there is no penalty owed and therefore line 27 shows 0 as the amount owed. So why does Turbotax or the IRS keep rejecting my return. Either TurboTax or the IRS has a software issue. I have had a tax expert check my Form 2210 and has verified that I have all the information correct.
Date published: 2021-03-10
Rated 1 out of 5 by from Turbo has gotten expensive I think turbo tax did my taxes correctly but wow have their rates went up. $40 to e-file and $170 to file 2 pensions and 2 social securitys and a withdrawal from an IRA. Next year I’ll be checking around. There has got to be cheaper ways to get this done. Again, turbo has gotten too expensive!!!
Date published: 2021-03-10
Rated 1 out of 5 by from Terrible Doesn't go in full detail on everything, also MADE me pay for deluxe edition, would NOT let me continue with the free version, ended up charging me $150 in total. Terrible interface, super glitchy. My brother who just got into coding could make a better website and interface than this god-awful site.
Date published: 2021-03-10
Rated 5 out of 5 by from Best way to file my taxes every year. It is simply the best way to file my taxes. I am going to use turbo tax again next year and the year after that as well.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6838