TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from Incredible First Experience with Turbo Tax! The is my first time using Turbo Tax and I was incredibly nervous as I've used someone else for most of my life. Every person that I had communcation with, via phone or chat, were amazing and so patient. I had a bit of breakdown when dealing with some questions and a rep I had talked to made me feel so much better and helped me calm down and understand it's a process. I truly appreciated everyone's assistance, knowledge and patience.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great Since this was my first time using Turbo Tax is was a slow start, but once I got going it was great. William was a great help with the last few questions I had. He got me thru it in a short time and was a very likable guy.
Date published: 2021-03-12
Rated 4 out of 5 by from Great! Very easy to navigate. Hopeful and really useful, an definitely worth the time.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is Simply Amazing This is my fifth year in a row using Turbo Tax and will continue to do so. It's so simple to use and self explanatory as you go. Give it a try..... you'll see what I mean.
Date published: 2021-03-12
Rated 2 out of 5 by from Wouldn't allow writing in direct deposit section PRIOR to filing I tried to put my new direct deposit info into the proper section on the form. I need this in there for stimulus reasons. Because I'm not receiving a refund TurboTax just replace my info with Xs. Again, this messes up my stimulus check. Needs to be fixed.
Date published: 2021-03-12
Rated 5 out of 5 by from So Simple Turbo walked me through everything! made it so easy and less stressful
Date published: 2021-03-12
Rated 5 out of 5 by from It was the hardest and easiest thing I ever had. I could not transmit the tax return because it says some form set wasn't available. Milagros went above and beyond to assist me in the dilemma.
Date published: 2021-03-12
Rated 4 out of 5 by from Glad you fixed programming error re inherited IRA Was frustrated with original e-file because of programming error regarding an inherited IRA which I never had. With your reprogram it appears to be resolved
Date published: 2021-03-12
Rated 5 out of 5 by from Great product year after year. Great Product.will use it again and again in the future
Date published: 2021-03-12
Rated 4 out of 5 by from turbo tax is very help full Thank- you for helping with tax stimulus plan . and keeping the record from previous years.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6816
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Incredible First Experience with Turbo Tax! The is my first time using Turbo Tax and I was incredibly nervous as I've used someone else for most of my life. Every person that I had communcation with, via phone or chat, were amazing and so patient. I had a bit of breakdown when dealing with some questions and a rep I had talked to made me feel so much better and helped me calm down and understand it's a process. I truly appreciated everyone's assistance, knowledge and patience.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great Since this was my first time using Turbo Tax is was a slow start, but once I got going it was great. William was a great help with the last few questions I had. He got me thru it in a short time and was a very likable guy.
Date published: 2021-03-12
Rated 4 out of 5 by from Great! Very easy to navigate. Hopeful and really useful, an definitely worth the time.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is Simply Amazing This is my fifth year in a row using Turbo Tax and will continue to do so. It's so simple to use and self explanatory as you go. Give it a try..... you'll see what I mean.
Date published: 2021-03-12
Rated 2 out of 5 by from Wouldn't allow writing in direct deposit section PRIOR to filing I tried to put my new direct deposit info into the proper section on the form. I need this in there for stimulus reasons. Because I'm not receiving a refund TurboTax just replace my info with Xs. Again, this messes up my stimulus check. Needs to be fixed.
Date published: 2021-03-12
Rated 5 out of 5 by from So Simple Turbo walked me through everything! made it so easy and less stressful
Date published: 2021-03-12
Rated 5 out of 5 by from It was the hardest and easiest thing I ever had. I could not transmit the tax return because it says some form set wasn't available. Milagros went above and beyond to assist me in the dilemma.
Date published: 2021-03-12
Rated 4 out of 5 by from Glad you fixed programming error re inherited IRA Was frustrated with original e-file because of programming error regarding an inherited IRA which I never had. With your reprogram it appears to be resolved
Date published: 2021-03-12
Rated 5 out of 5 by from Great product year after year. Great Product.will use it again and again in the future
Date published: 2021-03-12
Rated 4 out of 5 by from turbo tax is very help full Thank- you for helping with tax stimulus plan . and keeping the record from previous years.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6816