TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is the best! Very easy, precise and detailed! Will recommend to anyone.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo tax is amazing Very easy to use and navigate and loved how amazing the information was
Date published: 2021-03-18
Rated 5 out of 5 by from Easier than IRS site EASY TO DO better than the IRS website will use again
Date published: 2021-03-18
Rated 4 out of 5 by from Almost perfect It could be imroved in processing 1099R forms, specifically how to handle conversion of regular IRA funds to Roth that includes deduction for Fed tax.
Date published: 2021-03-18
Rated 5 out of 5 by from Tax preparation made easy TurboTax is easy to use. You don't need an accountant to get your tax prepared and get maximum refund
Date published: 2021-03-18
Rated 4 out of 5 by from Turbotax is easy to use Very easy to use and quick to gather appropriate information to file my taxes.
Date published: 2021-03-18
Rated 2 out of 5 by from A bit disappointed I have used Turbo Tax for many years and it used to be free to print a State Return. They now charge you for it. I spent quite a bit of time this year filling out my returns only to find out that it costs $50 at the end + I still have to mail it in. I'll look for something else next year.
Date published: 2021-03-18
Rated 5 out of 5 by from Sabrina the TurboTax representative extraordinaire This is the seventh consecutive year that I've been preparing my taxes with TurboTax. It's the first time I caught a snag and needed assistance preparing them. Sabrina was the TurboTax representative that helped me prepare them. It may have taken hours, but her kind attitude, perseverance, and patience are unmatched. I feel very fortunate she was there to help me throughout the tax preparation process!
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome I used turbotax for the first time to file my 2020 tax returns. The process was very smooth and straight forward. I was really impressed by the "import document" feature.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome great the best tax preparers I've ever done with always use it .
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6816
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best! Very easy, precise and detailed! Will recommend to anyone.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo tax is amazing Very easy to use and navigate and loved how amazing the information was
Date published: 2021-03-18
Rated 5 out of 5 by from Easier than IRS site EASY TO DO better than the IRS website will use again
Date published: 2021-03-18
Rated 4 out of 5 by from Almost perfect It could be imroved in processing 1099R forms, specifically how to handle conversion of regular IRA funds to Roth that includes deduction for Fed tax.
Date published: 2021-03-18
Rated 5 out of 5 by from Tax preparation made easy TurboTax is easy to use. You don't need an accountant to get your tax prepared and get maximum refund
Date published: 2021-03-18
Rated 4 out of 5 by from Turbotax is easy to use Very easy to use and quick to gather appropriate information to file my taxes.
Date published: 2021-03-18
Rated 2 out of 5 by from A bit disappointed I have used Turbo Tax for many years and it used to be free to print a State Return. They now charge you for it. I spent quite a bit of time this year filling out my returns only to find out that it costs $50 at the end + I still have to mail it in. I'll look for something else next year.
Date published: 2021-03-18
Rated 5 out of 5 by from Sabrina the TurboTax representative extraordinaire This is the seventh consecutive year that I've been preparing my taxes with TurboTax. It's the first time I caught a snag and needed assistance preparing them. Sabrina was the TurboTax representative that helped me prepare them. It may have taken hours, but her kind attitude, perseverance, and patience are unmatched. I feel very fortunate she was there to help me throughout the tax preparation process!
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome I used turbotax for the first time to file my 2020 tax returns. The process was very smooth and straight forward. I was really impressed by the "import document" feature.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome great the best tax preparers I've ever done with always use it .
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6816