TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great App Totally easy, help is needed if you want it. Use it
Date published: 2021-03-03
Rated 5 out of 5 by from My 2020 Tax Return Filing tax seems to get easier every year with TurboTax.
Date published: 2021-03-03
Rated 5 out of 5 by from great set up it was easy as 123 well done i feel like i was with a tax person live
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great I have used TurboTax for many years and it works well for many changing situations.
Date published: 2021-03-03
Rated 3 out of 5 by from Be careful I have used Turbotax for 8 years now, it still seems kinda dumb with knowing information you provide it. Always watch every step and read everything carefully. Mine glitched this year "found" an error near the end and made me re-enter my W2 and it multiplied what I owed by almost 15 times. Also lived in the same state the entire 8 years and turbotax asks such dumb questions that you already answered and it makes you doubt you entered info correctly. I used the chat feature to double check and they said oh well it worked out make sure you rate me well on a survey. This is serious and not a joke I paid a lot more this year as well and I feel the quality went down. Come next year since its almost as much as paying a human to do this that is familiar with taxes I might just do it for peace of mind. Be careful
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is superb! Easy and intuitive, have been using for many years
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is easy turbo tax was very simple, didn't take long and will use again
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Great!! Ira was the best consultant ever. She walked me through everything. I couldn't have done it without her.
Date published: 2021-03-03
Rated 5 out of 5 by from Love Turbo Tax Easy and fast.Will continue to use Turbo Tax.Never had an issue
Date published: 2021-03-03
Rated 5 out of 5 by from Very Easy This was my first time doing my taxes on my own without the help of an agency. They made it super quick and easy to file my taxes- almost foolproof. I appreciated how simple they made everything and learned a lot through TurboTax.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 682
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great App Totally easy, help is needed if you want it. Use it
Date published: 2021-03-03
Rated 5 out of 5 by from My 2020 Tax Return Filing tax seems to get easier every year with TurboTax.
Date published: 2021-03-03
Rated 5 out of 5 by from great set up it was easy as 123 well done i feel like i was with a tax person live
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great I have used TurboTax for many years and it works well for many changing situations.
Date published: 2021-03-03
Rated 3 out of 5 by from Be careful I have used Turbotax for 8 years now, it still seems kinda dumb with knowing information you provide it. Always watch every step and read everything carefully. Mine glitched this year "found" an error near the end and made me re-enter my W2 and it multiplied what I owed by almost 15 times. Also lived in the same state the entire 8 years and turbotax asks such dumb questions that you already answered and it makes you doubt you entered info correctly. I used the chat feature to double check and they said oh well it worked out make sure you rate me well on a survey. This is serious and not a joke I paid a lot more this year as well and I feel the quality went down. Come next year since its almost as much as paying a human to do this that is familiar with taxes I might just do it for peace of mind. Be careful
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is superb! Easy and intuitive, have been using for many years
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is easy turbo tax was very simple, didn't take long and will use again
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Great!! Ira was the best consultant ever. She walked me through everything. I couldn't have done it without her.
Date published: 2021-03-03
Rated 5 out of 5 by from Love Turbo Tax Easy and fast.Will continue to use Turbo Tax.Never had an issue
Date published: 2021-03-03
Rated 5 out of 5 by from Very Easy This was my first time doing my taxes on my own without the help of an agency. They made it super quick and easy to file my taxes- almost foolproof. I appreciated how simple they made everything and learned a lot through TurboTax.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 682