TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is very helpful Thank you to the turbotax team who made it possible to file taxes online and straight forward. I appreciate all your efforts. :-)
Date published: 2021-04-12
Rated 5 out of 5 by from Excellence Very Simple.. Very Quick.. Lets Go Get Our Money!!
Date published: 2021-04-12
Rated 5 out of 5 by from GREAT EASY STEP BY STEP PROCESS. DIRECTION EASY TO FOLLOW. ONLY FLAW - NAVY FEDERAL. CREDIT UNION NOT LISTED AS A SITE FOR INTEREST INCOME.... HAD TO MANUALLY ENTER INFO.
Date published: 2021-04-12
Rated 1 out of 5 by from Do NOT file on Turbo with a K1 I've been a tax preparer for 4 years now, and it was my first time filing with Turbo that included a K1. I had Code V on my box 17, and the software put me in an infinite loop trying to resolve it... I would get to the final review screen, it told me to enter an amount on the Schedule A, but the final review screen had no boxes or spaces where entries could be made. I went back and forth between the K1, and the final review screen for over an hour and there was no combination of entries that removed the issue. I eventually had to remove the Code V completely (I didn't get any benefit from the QBID anyways >_> ), but I shouldn't have to misrepresent my documents just for your stupid software to let me finish filing. Extremely frustrating.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is better then sex. Really easy and convenient. Thank you so very much!
Date published: 2021-04-12
Rated 5 out of 5 by from Easy I didn’t have to do all of paperwork. Turbo Tax guided me through it. I will use it again
Date published: 2021-04-12
Rated 4 out of 5 by from Why is it so complicated???? Uh, how do you file electronically when you need to attach a PDF of the 1099-B???? Why, when I google this question, are there lots of folks asking the same question, and you haven't fixed the software yet? Why did I have to waste time finding a solution, requiring 3rd party software to merge the signature pdf & the brokerage pdf, and am not sure if the IRS is fine with that? Grr.
Date published: 2021-04-12
Rated 4 out of 5 by from turbo tax is easy It works well have not had issues with any of the process
Date published: 2021-04-12
Rated 5 out of 5 by from AWESOME FAST AND EASY First time using was very informative happy to know I can do my taxes for free with out the help of assistance
Date published: 2021-04-12
Rated 5 out of 5 by from awesome saucesom great experience with this site was the best ever.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 6806
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very helpful Thank you to the turbotax team who made it possible to file taxes online and straight forward. I appreciate all your efforts. :-)
Date published: 2021-04-12
Rated 5 out of 5 by from Excellence Very Simple.. Very Quick.. Lets Go Get Our Money!!
Date published: 2021-04-12
Rated 5 out of 5 by from GREAT EASY STEP BY STEP PROCESS. DIRECTION EASY TO FOLLOW. ONLY FLAW - NAVY FEDERAL. CREDIT UNION NOT LISTED AS A SITE FOR INTEREST INCOME.... HAD TO MANUALLY ENTER INFO.
Date published: 2021-04-12
Rated 1 out of 5 by from Do NOT file on Turbo with a K1 I've been a tax preparer for 4 years now, and it was my first time filing with Turbo that included a K1. I had Code V on my box 17, and the software put me in an infinite loop trying to resolve it... I would get to the final review screen, it told me to enter an amount on the Schedule A, but the final review screen had no boxes or spaces where entries could be made. I went back and forth between the K1, and the final review screen for over an hour and there was no combination of entries that removed the issue. I eventually had to remove the Code V completely (I didn't get any benefit from the QBID anyways >_> ), but I shouldn't have to misrepresent my documents just for your stupid software to let me finish filing. Extremely frustrating.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is better then sex. Really easy and convenient. Thank you so very much!
Date published: 2021-04-12
Rated 5 out of 5 by from Easy I didn’t have to do all of paperwork. Turbo Tax guided me through it. I will use it again
Date published: 2021-04-12
Rated 4 out of 5 by from Why is it so complicated???? Uh, how do you file electronically when you need to attach a PDF of the 1099-B???? Why, when I google this question, are there lots of folks asking the same question, and you haven't fixed the software yet? Why did I have to waste time finding a solution, requiring 3rd party software to merge the signature pdf & the brokerage pdf, and am not sure if the IRS is fine with that? Grr.
Date published: 2021-04-12
Rated 4 out of 5 by from turbo tax is easy It works well have not had issues with any of the process
Date published: 2021-04-12
Rated 5 out of 5 by from AWESOME FAST AND EASY First time using was very informative happy to know I can do my taxes for free with out the help of assistance
Date published: 2021-04-12
Rated 5 out of 5 by from awesome saucesom great experience with this site was the best ever.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 6806