TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax was Great! Such an incredible experience. It was made so easy. I appreciate.
Date published: 2023-03-14
Rated 3 out of 5 by from Works well Fairly easy to work through with minimal tax requirements. The constant carrot and stick price increases are discouraging. Be prepared to have the price jacked up as you go through the process.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbotax is great wonderful, thank you. it was easy and convenient..
Date published: 2023-03-14
Rated 4 out of 5 by from TurboTax Business has room for improvement I used TurboTax for our investment partnership. There are many items on the 1099 form that TurboTax does not address. Non dividend distributions, foreign tax paid, bond premiums, and a few others. Also, the error checking is inconsistent. Sometimes it found errors I didn't know how to fix but when I ran the check again, the errors went away.
Date published: 2023-03-14
Rated 3 out of 5 by from Arg Hard for the computer illiterate do work. Had to have help from son via zoom call.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy and helpful I have been using turbo tax for ever because the fees are reasonable, the website is easy to use, your information is saved automatically.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy and Effortless! Worth every penny! Pam was excellent in answering my questions. The process took about an hour and I didn’t even have to leave my home. I feel very confident that my taxes were done properly!
Date published: 2023-03-14
Rated 5 out of 5 by from Was fairly easy to navigate through the steps Completing both the Federal and State taxes with TurboTax is easy to do with the steps laid out clearly in the program.
Date published: 2023-03-14
Rated 2 out of 5 by from Not using it again When did you start charging $119 for federal returns? If I wanted to pay to have them done then I wouldn't be doing them MYSELF
Date published: 2023-03-14
Rated 5 out of 5 by from good for when you need them. I am confused about one thing. I did not ask for help, but a turbo tax prepare reviewed my tax return. I thought that was stranded procedure. I got charged for a prepare helping me, I never ask for help.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6803
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was Great! Such an incredible experience. It was made so easy. I appreciate.
Date published: 2023-03-14
Rated 3 out of 5 by from Works well Fairly easy to work through with minimal tax requirements. The constant carrot and stick price increases are discouraging. Be prepared to have the price jacked up as you go through the process.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbotax is great wonderful, thank you. it was easy and convenient..
Date published: 2023-03-14
Rated 4 out of 5 by from TurboTax Business has room for improvement I used TurboTax for our investment partnership. There are many items on the 1099 form that TurboTax does not address. Non dividend distributions, foreign tax paid, bond premiums, and a few others. Also, the error checking is inconsistent. Sometimes it found errors I didn't know how to fix but when I ran the check again, the errors went away.
Date published: 2023-03-14
Rated 3 out of 5 by from Arg Hard for the computer illiterate do work. Had to have help from son via zoom call.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy and helpful I have been using turbo tax for ever because the fees are reasonable, the website is easy to use, your information is saved automatically.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy and Effortless! Worth every penny! Pam was excellent in answering my questions. The process took about an hour and I didn’t even have to leave my home. I feel very confident that my taxes were done properly!
Date published: 2023-03-14
Rated 5 out of 5 by from Was fairly easy to navigate through the steps Completing both the Federal and State taxes with TurboTax is easy to do with the steps laid out clearly in the program.
Date published: 2023-03-14
Rated 2 out of 5 by from Not using it again When did you start charging $119 for federal returns? If I wanted to pay to have them done then I wouldn't be doing them MYSELF
Date published: 2023-03-14
Rated 5 out of 5 by from good for when you need them. I am confused about one thing. I did not ask for help, but a turbo tax prepare reviewed my tax return. I thought that was stranded procedure. I got charged for a prepare helping me, I never ask for help.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6803