TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Been Using TT since 1996 TurboTax saved me after my divorce in 1996, when I started filing taxes on my own again. Any glitches over the years were readily solved.
Date published: 2021-03-11
Rated 5 out of 5 by from Very easy m accurate Very easy n helpful ! Walks you right through everything and you can talk to a live person incase you feel you made a mistake.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax has never let me down and makes filing my taxes so easy.
Date published: 2021-03-11
Rated 2 out of 5 by from Unexpected fees, complicated software program, This is the eighth and final year for me with Turbo Tax. Fee increases are out of line with what middle America is experiencing during these challenging times. The program has changed to make it more difficult, cumbersome to navigate, turbo tax makes it so difficult to communicate with them that most give up, the clincher? At the end after you pay the fee for the tax preparation and any defense you want and select to pay by card you are hit with a third party fee that is at best obnoxious. Had I known this was part of the price, I would have opted out this year. Buyer beware of unexpected fees. So long Turbo Tax. I will find another way next year,.
Date published: 2021-03-11
Rated 4 out of 5 by from Easy and convenient to do for the most part I have used Turbotax for many years and I like it and continue to do so. W-2 entry for a retired person was a nuisance since I don't have a W-2. The program kept asking for info in error check. The shelf employment portion was not very INTUITive!
Date published: 2021-03-11
Rated 5 out of 5 by from First Time user Thanks to turbo tax I was able to file step by step. When I needed help it was there. Thank you Turbo Tax.
Date published: 2021-03-11
Rated 5 out of 5 by from awesome Easy filing experience using this software with step by step instructions and guidance
Date published: 2021-03-11
Rated 3 out of 5 by from random form pop up It was fine until i had to fill out a 1099 nec that i didn't receive. Have fun with that mess. Also thanks for charging me for it.
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is awesome. Great. It was a pleasure doing my taxes with turbotax this year.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax helps me find ways to reduce me tax burden.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6800
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Been Using TT since 1996 TurboTax saved me after my divorce in 1996, when I started filing taxes on my own again. Any glitches over the years were readily solved.
Date published: 2021-03-11
Rated 5 out of 5 by from Very easy m accurate Very easy n helpful ! Walks you right through everything and you can talk to a live person incase you feel you made a mistake.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax has never let me down and makes filing my taxes so easy.
Date published: 2021-03-11
Rated 2 out of 5 by from Unexpected fees, complicated software program, This is the eighth and final year for me with Turbo Tax. Fee increases are out of line with what middle America is experiencing during these challenging times. The program has changed to make it more difficult, cumbersome to navigate, turbo tax makes it so difficult to communicate with them that most give up, the clincher? At the end after you pay the fee for the tax preparation and any defense you want and select to pay by card you are hit with a third party fee that is at best obnoxious. Had I known this was part of the price, I would have opted out this year. Buyer beware of unexpected fees. So long Turbo Tax. I will find another way next year,.
Date published: 2021-03-11
Rated 4 out of 5 by from Easy and convenient to do for the most part I have used Turbotax for many years and I like it and continue to do so. W-2 entry for a retired person was a nuisance since I don't have a W-2. The program kept asking for info in error check. The shelf employment portion was not very INTUITive!
Date published: 2021-03-11
Rated 5 out of 5 by from First Time user Thanks to turbo tax I was able to file step by step. When I needed help it was there. Thank you Turbo Tax.
Date published: 2021-03-11
Rated 5 out of 5 by from awesome Easy filing experience using this software with step by step instructions and guidance
Date published: 2021-03-11
Rated 3 out of 5 by from random form pop up It was fine until i had to fill out a 1099 nec that i didn't receive. Have fun with that mess. Also thanks for charging me for it.
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is awesome. Great. It was a pleasure doing my taxes with turbotax this year.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax helps me find ways to reduce me tax burden.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6800