TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from Highly Recommend Awesome customer service. Very happy with my experience
Date published: 2021-03-12
Rated 4 out of 5 by from get the help It loaded quickly and was fairly easy to fill out.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbotax is a breeze Turbotax is straight forward and easy. Their up to date on all tax information. Very informative and believed to cover everything.
Date published: 2021-03-12
Rated 3 out of 5 by from Needed help could not get any Differences between institution's 1099-R and Turbotax generated form were at odds and not reconcilable. Keyboarded help requests ineffective and phone assistance not identifiable.
Date published: 2021-03-12
Rated 5 out of 5 by from Tax Return This was my first time doing my own taxes. It was quite simple & if I didn't understand something help was available.
Date published: 2021-03-12
Rated 5 out of 5 by from Great Great experience keep up the good work. I feel confident that the product is top notch. Recommend that some things are made more clear.
Date published: 2021-03-12
Rated 5 out of 5 by from Love It! Why pay someone when you can do it yourself? Step by step guide to completion; A tax expert waiting to assist; and Turbo Tax is at your disposal, start and stop as often as needed until you are done!
Date published: 2021-03-12
Rated 3 out of 5 by from Nagging Error until I toggled the Standard Deduct I kept getting an error on my Charitable Contributions, yet it would not let me fix the error. I had to research online and found that someone suggested toggling from Standard deduction to itemize then back. This fixed it, but then I got a message that I couldn't save the return. I closed TurboTax and returned and it did save after all. So things got solved but was frustrating.
Date published: 2021-03-12
Rated 5 out of 5 by from Great tax software It stays similar from year to year and the download feature works smoothly. The questions and comments are helpful.
Date published: 2021-03-12
Rated 5 out of 5 by from turbo tax is awesome My experience was great, very easy and quick. Turbo tax walked me through every step.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6799
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Highly Recommend Awesome customer service. Very happy with my experience
Date published: 2021-03-12
Rated 4 out of 5 by from get the help It loaded quickly and was fairly easy to fill out.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbotax is a breeze Turbotax is straight forward and easy. Their up to date on all tax information. Very informative and believed to cover everything.
Date published: 2021-03-12
Rated 3 out of 5 by from Needed help could not get any Differences between institution's 1099-R and Turbotax generated form were at odds and not reconcilable. Keyboarded help requests ineffective and phone assistance not identifiable.
Date published: 2021-03-12
Rated 5 out of 5 by from Tax Return This was my first time doing my own taxes. It was quite simple & if I didn't understand something help was available.
Date published: 2021-03-12
Rated 5 out of 5 by from Great Great experience keep up the good work. I feel confident that the product is top notch. Recommend that some things are made more clear.
Date published: 2021-03-12
Rated 5 out of 5 by from Love It! Why pay someone when you can do it yourself? Step by step guide to completion; A tax expert waiting to assist; and Turbo Tax is at your disposal, start and stop as often as needed until you are done!
Date published: 2021-03-12
Rated 3 out of 5 by from Nagging Error until I toggled the Standard Deduct I kept getting an error on my Charitable Contributions, yet it would not let me fix the error. I had to research online and found that someone suggested toggling from Standard deduction to itemize then back. This fixed it, but then I got a message that I couldn't save the return. I closed TurboTax and returned and it did save after all. So things got solved but was frustrating.
Date published: 2021-03-12
Rated 5 out of 5 by from Great tax software It stays similar from year to year and the download feature works smoothly. The questions and comments are helpful.
Date published: 2021-03-12
Rated 5 out of 5 by from turbo tax is awesome My experience was great, very easy and quick. Turbo tax walked me through every step.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6799